Privacy settings

We use a number of cookies on our website. Some are essential, while others help us improve our portal for you.

Privacy settings

Here is an overview of all the cookies we use. You can choose to accept whole categories or view more information and select only certain cookies.

Essential (6)

Essential cookies enable basic functions and are necessary for the website to function properly.

Statistics (3)

Statistics cookies collect information anonymously. This information helps us to understand how our visitors use our website.
If the statistics cookies are subsequently deselected, they will remain on the computer until the expiry date. However, they are neither updated nor evaluated.

Online Casinos in general: Netbet payout / real money and bonus money in the account

Topic created on 10th Apr. 2024 | Page: 1 of 1 | Answers: 2 | Views: 670
robinson93
Hi, maybe off-topic.

I deposited at NetBet, with the 100% bonus, then started playing and won a bit. But I didn't use the bonus balance, it wasn't scratched, so to speak, now I have a sum of 300 € real money and 10 € bonus money. can I pay this out now and only the 10 € Bonus money expires or do I forfeit all the money (real money + bonus money) I'm a bit confused. support via chat and whatsapp can't make a concrete statement about this.


I can't continue playing at the moment anyway because I'm in the Verification process. I still have 6 days to wager if I have to. I hope the manual verification doesn't take too long.

This post has been translated automatically

WithoutWings
Expert
You must cancel the 10 euro bonus if your entire balance is not displayed as a bonus balance then only the 10 euros will expire Or simply put the 300 in the payout

This post has been translated automatically

robinson93

WithoutWings wrote on 10.04.2024 at 10:20 am: You have to cancel the 10 Euro bonus if your entire balance is not displayed as bonus balance then only the 10 Euro will expire Or just put the 300 in the payout

Thanks, it worked!

This post has been translated automatically

Hot Topics22nd Nov. 2024 at 01:03 am CET

Community Forum-Moderators

Members who assist the GJ team in moderating the forum.
Profile picture of AndreAndre
Profile picture of gamble1gamble1
Profile picture of Langhans_innenLanghans_innen
Profile picture of SaphiraSaphira
GambleJoe is aimed exclusively at user whose allowed to play legally with his current location in online casinos and does not violate the current law.
It is the responsibility of the user to inform himself about the current legal situation. Gambling is prohibited for children and adolescents under the age of 18.
GambleJoe is a registered trademark with the EUIPO of GJ International Ltd.

© 2012-2024 GambleJoe.com

Forgotten your password?

Create a new password here

  • 1. Fill in the 3 fields carefully and click on the green button
  • 2. Check your email inbox for a message from GambleJoe
  • 3. Click on the confirmation link in the email and your new password will be active immediately