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Online Casinos in general: Netbet payout / real money and bonus money in the account

Topic created on 10th Apr. 2024 | Page: 1 of 1 | Answers: 2 | Views: 750
robinson93
Visitor

Netbet payout / real money and bonus money in the account

10th Apr. 2024, at 12:32 am CEST#1
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Hi, maybe off-topic.

I deposited at NetBet, with the 100% bonus, then started playing and won a bit. But I didn't use the bonus balance, it wasn't scratched, so to speak, now I have a sum of 300 € real money and 10 € bonus money. can I pay this out now and only the 10 € Bonus money expires or do I forfeit all the money (real money + bonus money) I'm a bit confused. support via chat and whatsapp can't make a concrete statement about this.


I can't continue playing at the moment anyway because I'm in the Verification process. I still have 6 days to wager if I have to. I hope the manual verification doesn't take too long.

This post has been translated automatically

WithoutWings
Expert

Netbet payout / real money and bonus money in the account

10th Apr. 2024, at 10:20 am CEST#2
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Nobody has liked this post so far
You must cancel the 10 euro bonus if your entire balance is not displayed as a bonus balance then only the 10 euros will expire Or simply put the 300 in the payout

This post has been translated automatically

robinson93
Visitor

Netbet payout / real money and bonus money in the account

10th Apr. 2024, at 10:33 am CEST#3
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Nobody has liked this post so far

WithoutWings wrote on 10.04.2024 at 10:20 am: You have to cancel the 10 Euro bonus if your entire balance is not displayed as bonus balance then only the 10 Euro will expire Or just put the 300 in the payout

Thanks, it worked!

This post has been translated automatically

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