Privacy settings

We use a number of cookies on our website. Some are essential, while others help us improve our portal for you.

Privacy settings

Here is an overview of all the cookies we use. You can choose to accept whole categories or view more information and select only certain cookies.

Essential (6)

Essential cookies enable basic functions and are necessary for the website to function properly.

Statistics (3)

Statistics cookies collect information anonymously. This information helps us to understand how our visitors use our website.
If the statistics cookies are subsequently deselected, they will remain on the computer until the expiry date. However, they are neither updated nor evaluated.

Online Casinos in general: Netbet - deposited with Paysafecard, payout should also be made via Paysafecard (Page 2)

Topic created on 19th May. 2018 | Page: 2 of 2 | Answers: 15 | Views: 11,279
Jay88
Experienced
Hiho,

just wanted to inform you again about the current state...

Had written to the support again and asked whether the registration with Paysafecard is really urgent. Of course, I got the same answer as before: the first payout can only be made via paysafecard, since I have made my first Deposit through it.

Now it comes: I had logged in to my account today and got in.
Five minutes ago I wanted to log in again, I get the message that my password is wrong... This is absolutely impossible, because password and username are stored.

I tried it five more times (the devil is in the details) and now my account is locked.

In the meantime, I'm just fed up... For me, this is absolutely bordering on harassment, which is what they are doing...

I will now turn with a fat complaint to the MGA...

Will then inform you again, how it turned out.

Kind regards

This post has been translated automatically

Jay88
Experienced
Hey,

short information...

Today I received a message that my balance has been paid out via Trustly and will be in my account in the next 48 hours.

I was quite surprised and did not expect it anymore.

Now it means wait and see if the money actually comes

At this point I would like to thank you again very dolle.

Love greetings

This post has been translated automatically

RiverSong
Legend
Genny1337 wrote on 05/22/2018 at 4:22 pm: Hey,

short information...

Today I received the message that my balance has been paid via Trustly and will be in my account in the next 48 hours.

I was quite surprised and did not expect it anymore.

Now it means wait and see if the money actually comes

At this point I would like to thank you again very dolle.

Love greetings

thank you only when it is credited come back to your acc now?

This post has been translated automatically

Insa24
Top Member
I had my payout at NetBet in the amount of approx. EUR 700,- in my account only two weeks later (!)
My account is linked to MasterCard and was verified with any documents at the time of withdrawal.
... so don't get mad if you don't see any money after more than a week
By the way: I have noticed about the same problem but already at some OCs, including Videoslots: there it was said that the majority of my deposits were made via Skrill and therefore I can not pay out via MasterCard. But the alternative has always been bank transfer or Trustly.
Best regards

This post has been translated automatically

Jay88
Experienced
Woohoo,

Yes I come back into my account... I had made the day still really rambazamba at customer support... The have then released again...

Money is also received... So despite initial difficulties but everything went well.


I still do not understand why the money then paid out via Trustly - as wanted by me...

But I should not care, I have received it hehe

LG

This post has been translated automatically

RiverSong
Legend
Genny1337 wrote on 05/23/2018 at 09:25: Woohoo,

Yes I can get back into my account... I had made on the day still really rambazamba at customer support... They have then released it again....

Money is also received... So despite initial difficulties but everything went well.


I still do not understand why the money then but by Trustly - as wanted by me - have paid...

But I should not care, I have received it hehe

LG

for what reasons they have done it will probably not get out, they just try it
what I would always do now and with something like this --> write them another mail, friendly and determined, that you consider after this unnecessary delay of them to pay in there at all again.
is of course not about the few fs they offer you then possibly --> simply that if everyone handles it so some support finally wakes up and immediately reacts correctly and we are thus spared a lot of delay tactics.

This post has been translated automatically

Hot Topics23rd Nov. 2024 at 01:19 pm CET

Community Forum-Moderators

Members who assist the GJ team in moderating the forum.
Profile picture of AndreAndre
Profile picture of gamble1gamble1
Profile picture of Langhans_innenLanghans_innen
Profile picture of SaphiraSaphira
GambleJoe is aimed exclusively at user whose allowed to play legally with his current location in online casinos and does not violate the current law.
It is the responsibility of the user to inform himself about the current legal situation. Gambling is prohibited for children and adolescents under the age of 18.
GambleJoe is a registered trademark with the EUIPO of GJ International Ltd.

© 2012-2024 GambleJoe.com

Forgotten your password?

Create a new password here

  • 1. Fill in the 3 fields carefully and click on the green button
  • 2. Check your email inbox for a message from GambleJoe
  • 3. Click on the confirmation link in the email and your new password will be active immediately