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Online Casinos in general: Need help regarding verification at Wunderino

Topic created on 21st Nov. 2018 | Page: 1 of 1 | Answers: 8 | Views: 4,032
Nienchen1980
Amateur

Need help regarding verification at Wunderino

21st Nov. 2018, at 07:01 pm CET#1
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Good evening.
I have now registered here specifically to ask you for advice.

I played last Saturday for the first time at Wunderino and also won. Allersings has probably happened to me during registration a typing error. Somehow an 8 has crept in. It is now my first name then an 8 and then my last name. When I saw that I wanted to change it but it did not work. I thought to myself that it is certainly not bad, because you can think that I have no 8 in the name.... that was probably a big mistake

Had 25euro deposited and have 900 gwonnen. I then wanted to pay out 800. On Monday then came a mail that I should verify myself. I sent all the papers and waited. Today I got a mail that I should give an explanation why my name in the casino is not identical to my name on my passport.I have written them a response with the truth

I am now really worried if they will deny me the payout because of a small typo.

What do you think? Do I have a chance to get my money?

LG Nienchen

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upola
Legend

Need help regarding verification at Wunderino

21st Nov. 2018, at 10:02 pm CET#2
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Normally I would say you get your money.
With Wunderino it looks rather bad.

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Nienchen1980
Amateur

Need help regarding verification at Wunderino

22nd Nov. 2018, at 05:13 am CET#3
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After everything I have read about Wunderino, I fear that unfortunately.
But I had hoped that someone there has already experienced something similar and it turned out well.

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M****3

Need help regarding verification at Wunderino

22nd Nov. 2018, at 07:14 am CET#4
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Write this to askgamblers in case they really refuse because of a typo

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Nienchen1980
Amateur

Need help regarding verification at Wunderino

22nd Nov. 2018, at 07:18 am CET#5
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So far I have no answer. Should I wait or write directly to askgamblers?

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M****3

Need help regarding verification at Wunderino

22nd Nov. 2018, at 07:24 am CET#6
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Would first write to the live support usually can the always if then should not be reacted I would do it

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Nienchen1980
Amateur

Need help regarding verification at Wunderino

22nd Nov. 2018, at 03:55 pm CET#7
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No one else here who may have had something similar happen?

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Nienchen1980
Amateur

Need help regarding verification at Wunderino

26th Nov. 2018, at 07:12 am CET#8
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Good morning.
Just wanted to give bescgeid that it looks like everything has cleared up. I have received an email that my account is now verified. I have again a payout brantragt and wait now times until it whether the money arrives.

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Anonym

Need help regarding verification at Wunderino

26th Nov. 2018, at 07:26 am CET#9
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Nienchen1980 wrote on 11/26/2018 at 07:12: Good morning.
Just wanted to bescgeid that it looks like everything has cleared up. I got a mail that my account is now verified. I have again a withdrawal brantragt and now wait until it whether the money arrives.

Then let's hope it works out, but if you have already been verified that is a good sign.

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