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Online Casinos in general: My experience with Rabonabet

Topic created on 14th Jun. 2023 | Page: 1 of 6 | Answers: 81 | Views: 10,193
ExSpielsuchti
Amateur

My experience with Rabonabet

14th Jun. 2023, at 12:43 pm CEST#1
1 Like

Liked this post: Avatar von bigbig bigbig
I deposited on 05.06.2023 at Rabonabet 80€, because of the positive reviews here, I also wanted to test it once.
I fought my way to 240€ on ankh of Anubis and spun on 2€ tray. Free spins came and the game crashed.
Reloaded,start window comes up but does not go on, tried everything possible.

After nothing has worked I'm in the chat, there they told me there would be maintenance. So well tried in 30 minute intervals and after 5 hours back in the chat. I sent a screenshot and I should then write an email.
All done on the same day 200€ to payout requested. After 4 days nothing has happened, the withdrawal canceled and gambled.

Today comes ne mail from Rabonabet that they apologize and give me 35€ bonus and 50 10cent free spins. I went into the chat and asked for my account to be closed, after 10 minutes they wanted to give me a 200€ bonus, refused and closed it.

Great or ?

This post has been translated automatically

Bluff
Expert

My experience with Rabonabet

14th Jun. 2023, at 12:54 pm CEST#2
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ExSpielsuchti wrote on 14.06.2023 at 12:43 pm: I deposited on 05.06.2023 at Rabonabet 80€, due to the positive reviews here, I also wanted to test it once.
I fought my way to 240€ on ankh of Anubis and spun on 2€ tray. Free spins came and the game crashed.
Reloaded,start window comes up but does not go on, tried everything possible.

After nothing has worked I'm in the chat, there they told me there would be maintenance. So well tried in 30 minute intervals and after 5 hours back in the chat. I sent a screenshot and I should then write an email.
All done on the same day 200€ to payout requested. After 4 days nothing has done, the withdrawal canceled and gambled.

Today comes ne mail from Rabonabet that they apologize and give me 35€ bonus and 50 10cent free spins. I went into the chat and asked for my account to be closed, after 10 minutes they wanted to give me a 200€ bonus, refused and closed it.

Great or ?

Something is going on at rabona. I was always satisfied with the Provider payouts always arrived after 48 hours at the latest.


Yesterday I look in my account and see my VIP level was simply reset from level 3 to level 1.
The chat says that would be normal because every 30 days it is recalculated. With my work colleagues, however, this has never happened even if he has not typed a month.

This post has been translated automatically

T0uchTheSky
Elite

My experience with Rabonabet

14th Jun. 2023, at 01:35 pm CEST#3
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My 1st payout took 3 days, my 2nd took 4 or 5 days. Let's see how long my 3rd payout will take ^^

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ExSpielsuchti
Amateur

My experience with Rabonabet

14th Jun. 2023, at 02:03 pm CEST#4
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T0uchTheSky wrote on 06/14/2023 at 13:35: My 1st payout took 3 days, my 2nd took 4 or 5 days. Let's see how long my 3rd payout will take


I care little about the payout time, had I waited another 1 - 2 days this would have been processed for sure.

I just got on 2€ free spins and could not play them out, for whatever reason and then offer 35€ bonud for it is disrespectful.

This post has been translated automatically

Langhans_innen
Expert

My experience with Rabonabet

14th Jun. 2023, at 03:28 pm CEST#5
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ExSpielsuchti wrote on 14.06.2023 at 14:03:


I am little concerned with the payout time, if I had waited another 1 - 2 days, this would certainly have been processed.

I just got on 2€ free spins and could not play them out, for whatever reason and then offer 35€ bonud for it is disrespectful.

the later offered 200 but you could still take I think After that but then finally bye

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T0uchTheSky
Elite

My experience with Rabonabet

14th Jun. 2023, at 03:51 pm CEST#6
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ExSpielsuchti wrote on 14.06.2023 at 14:03:


I am little concerned with the payout time, if I had waited another 1 - 2 days, this would certainly have been processed.

I just got on 2€ free spins and could not play them out, for whatever reason and then offer 35€ bonud for it is disrespectful.

I don't want to defend Rabona now, because I think the payouts just take a bit too long. But if a slot can not be started or crashes at startup, a casino can not know how much you would have won with a bonus, because the win is stored on the server of the slot provider. To give you then just so 35 euros I find quite ok, in some casinos they would simply say, wait and see.


I would recommend you to log back into the casino after 8 days, maybe you see how much you won with this bonus, because PlayNGo store the free spins about 7 days, and after 7 days the FS are played automatically in the background.

This post has been translated automatically

Paddington
Expert

My experience with Rabonabet

14th Jun. 2023, at 04:56 pm CEST#7
1 Like

Liked this post: Avatar von Max_Bet Max_Bet
Rabona is one of many 7Stars brands. They are all the same. Need also all like times 2-5 business days until the pay out. But they pay out, you just have to keep your fingers still.

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BinGOLDiG
Expert

My experience with Rabonabet

15th Jun. 2023, at 03:49 pm CEST#8
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"You just have to keep your fingers still"
Easier said than done, you!

So I feel slowly also extremely harassed by them!
First of all, I've always been lucky with the bonus crab and was able to pull 4 elephants and some little animals...
Now all of a sudden the connection breaks off as soon as I press start or I'm redirected to another machine but my attempt is of course also used up!
And the chat reacts extremely dismissive, arrogant and unhelpful... My complaint was also checked by the technical department and they always said "it's all right"!

Then I thought "okay.. If the casino does not believe you, I just show them what happens when I want to play and record the whole time"!
Have them then sent the video and the argue all serious with the statement that they would not be comprehensible whether the disconnection now by my connection came about or the error would lie with you, so they can not be drawn to the responsibility! 🤨

And I was so far actually already really fan of those!

In addition, I actually always block my player account for 3 - X days when I know that a casino requires longer processing times for payout...
When I wanted to do the same at rabona, the support said in horror, "You have an active withdrawal request in your account.... You can not leave your account in this time until withdrawal is processed!

😂
Now you can imagine why they delay the payout so long!

This post has been translated automatically

Max_Bet
Expert

My experience with Rabonabet

15th Jun. 2023, at 04:43 pm CEST#9
2 Likes

Liked this post: Anonym, Avatar von BinGOLDiG BinGOLDiG

BinGOLD wrote on 06/15/2023 at 15:49:

And the chat reacts extremely dismissive, arrogant and not helpful... My complaint was also checked by the technical department and they always said "everything is fine"!

I can confirm. Had me because of the Cashback by mistake instead of Monday, only on Tuesday. I was but in the belief it was Monday. Then I got slapped I should report on Mondays, like all the others and besides, I would have only level 2 because there is no cashback. I felt like a little boy who gets the life explained 😁 I can laugh about it and shit in the future on the cashback ...

This post has been translated automatically

BinGOLDiG
Expert

My experience with Rabonabet

15th Jun. 2023, at 11:52 pm CEST#10
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Max_Bet wrote on 06/15/2023 at 16:43:

Can confirm. Had me because of the Cashback by mistake instead of Monday, only on Tuesday. I was but in the belief it was Monday. Then I got told I should report on Monday, like everyone else and besides, I would only have level 2 because there is no cashback. I felt like a little boy who gets the life explained 😁 I can laugh about it and shit in the future on the cashback ...


Rabonabet is available to us Germans, if I understood correctly, also only because of a gray area....

☝️🤓 Have read up a bit

And thereby learned that it is a Dutch casino group 😳😳😳

The Dutch hate us German but...
I'm from Aachen and have already gotten so many nasty looks when I was there and thought at first, it would be a grim little people...
Until some told me that the Dutch are at war with us...

The next time I contact the chat I translate my text in Dutch ... Let's see if they are then friendlier 😂😂😂


This post has been translated automatically

Paddington
Expert

My experience with Rabonabet

16th Jun. 2023, at 08:19 am CEST#11
2 Likes

Liked this post: Avatar von BinGOLDiG BinGOLDiG, Avatar von Dutch78 Dutch78

BinGOLD wrote on 06/15/2023 at 15:49: "You just have to keep your fingers still"
Easier said than done, you!

So I'm starting to feel extremely bullied by them too!
First of all, I've always been lucky with the bonus crab so far and have been able to pull 4 elephants and some critters...
Now all of a sudden the connection breaks off as soon as I press start or I am redirected to another machine but my attempt is of course also used up!
And the chat reacts extremely dismissive, arrogant and unhelpful... My complaint was also reviewed by the technical department and they always said "it's all right"!

Then I thought "okay.. If the casino does not believe you, I just show them what happens when I want to play and record the whole time"!
Have them then sent the video and the argue all serious with the statement that they would not be comprehensible whether the disconnection now by my connection came about or the error would lie with you, so they can not be drawn to the responsibility! 🤨

And I was so far actually already really fan of those!

In addition, I actually always block my player account for 3 - X days when I know that a casino requires longer processing times for payout...
When I wanted to do the same at rabona, the support said in horror, "You have an active withdrawal request in your account.... You can not leave your account in this time until withdrawal is processed!

😂
Now you can guess why they delay the payout so long!

The 7Stars pay out slowly is known for years. There are but forever...
That the Dutch hate us Germans, I can not confirm absolutely! I'm often in NL and I've never noticed that, on the contrary

This post has been translated automatically

Anonym

My experience with Rabonabet

16th Jun. 2023, at 08:42 am CEST#12
1 Like

Liked this post: Avatar von Dutch78 Dutch78

SimonH wrote on 06/16/2023 at 08:19 AM:

That 7Stars are slow to pay out has been known for years. They have been around forever...
That the Dutch hate us Germans, I can absolutely not confirm! I'm often in NL and I've never noticed that, on the contrary

Right striking, that is so n typical, urdeutsches prejudice; I have never met n Dutchman who was not friendly and nice ☝️

This post has been translated automatically

hustlehoff
Expert

My experience with Rabonabet

16th Jun. 2023, at 10:01 am CEST#13
0 Likes

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BinGOLD wrote on 06/15/2023 at 23:52:

Rabonabet is also available to us Germans, if I understand correctly, only because of a gray zone....

☝️🤓 Have read up a bit

And thereby learned that it is a Dutch casino group 😳😳😳

The Dutch hate us German but...
I'm from Aachen and have already gotten so many nasty looks when I was there and thought at first, it would be a grim little people...
Until some told me that the Dutch are at war with us...

The next time I contact the chat I translate my text in Dutch ... Let's see if they are then friendlier 😂😂😂



Can you post the link where the story of Rabidi NV is that they come from Holland? I can't find anything about it at all.

Edit from Sabine: font color adjusted

This post has been translated automatically

Begbie
Elite

My experience with Rabonabet

16th Jun. 2023, at 10:06 am CEST#14
4 Likes

Liked this post: Avatar von BinGOLDiG BinGOLDiG, Avatar von Dutch78 Dutch78, Avatar von Toastbrot Toastbrot, x****Y

Antiheld1335 wrote on 06/16/2023 at 08:42 AM:

That's strikingly true, that's such a typical, original German prejudice; I've never met a Dutchman who wasn't friendly and nice ☝️

That's how it looks. Our orange friends are always funny and in a good mood.

Maybe Bingold should reflect that it is not like that with her

This post has been translated automatically

Anonym

My experience with Rabonabet

16th Jun. 2023, at 10:07 am CEST#15
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hustlehoff wrote on 06/16/2023 at 10:01 AM:

Can you post the link where the Rabidi NV story is that they are from Holland? I can't find anything about it at all.

Rabidi N.V. is based in Curacao, which is Dutch overseas territory.


Address:

Scharlooweg 39, Willemstad, Curaçao

Dutch Overseas Territory in the case means that Curaçao is an independent country, but part of the Kingdom of the Netherlands. Rabidi NV is therefore not a Dutch company.

This post has been translated automatically

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