Mr. Green - win gone, no payout? | GambleJoe® Forum (Page 2/2)

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Elite

Knochen

Forum posts: 2.394 Member since: 16.04.2018

Mr. Green - win gone, no payout?

14th Dec. 2018, at 01:11 pm CET#11

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Valentina wrote on 12/14/2018 at 1:08 pm
Is a requested history different from the one you can see in your personal area? I have there next to transactions a field with "game history", but it ends with the 02.12.2018 and can not really load. See maybe 10 entries and as soon as I go to "load more", everything hangs.
Have never requested or seen something like this.

No, actually it should not differ. I understood that to mean that you can't view your history, so to speak, due to technical issues. With that note, I would try to request my history from support anyway. If no one at Mr Green responds to an email, I would also try it in the Live Chat and make a little pressure

First of all, you need a correct list of what happened

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K****t

Forum posts: 688 Member has been banned

Mr. Green - win gone, no payout?

14th Dec. 2018, at 01:17 pm CET#12

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Liked this post: Valentina

MCReyn wrote on 12/14/2018 at 1:08 pm
no no you have it wrong
Valentina is my friend..and I am a sick basdart who is lying I bark like a dog because I am hit...think again man

Well, I can't make sense of both stories, because there are several possibilities, among others that the times in the casino are different than on the PC.
I refrain from accusing anyone, but the suspicion is obvious.
Nevertheless, I do not allow myself to accuse a stranger of any crime.
However, my experience with various casinos today is full of error messages. Either I supposedly have no internet connection at sunnyplayer when I play slot, or there is Error Code 404, but slot keeps running anyway.
Or I can't get to pages because there is some Java and HTML error on the page, but it has been fixed in the meantime (wasn't up to me).
Yesterday and the day before there were masses of error messages while playing in different casinos. "Internal server error", "404", "No internet connection" etc...

Possible that there are actually technical errors.

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Anonym

Former Member

Mr. Green - win gone, no payout?

14th Dec. 2018, at 01:24 pm CET#13

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Coffee Light wrote on 12/14/2018 at 1:17 pm
So, I can't make sense of either story because there are several possibilities, including that the times in the casino are different than on the PC.
I refrain from accusing anyone, but of course the suspicion is obvious.
Nevertheless, I do not allow myself to accuse a stranger of any crime.
However, my experience with various casinos today is full of error messages. Either I supposedly have no internet connection at sunnyplayer when I play slot, or there is Error Code 404, but slot keeps running anyway.
Or I can't get to pages because there is some Java and HTML error on the page, but it has been fixed in the meantime (wasn't up to me).
Yesterday and the day before there were masses of error messages while playing in different casinos. "Internal server error", "404", "No internet connection" etc...

Possible that there are actually technical errors.

I also just wrote it to Christoph from GJ.
I have no parents since this year I am orphan...and now I swear on my parents that I do not know this Valentina!
I am not that and my girlfriend also not !
Mistakes do not exist in casinos as long as you have not experienced them yourself

As for the time they fit with the rounds I really played before.
But I leave it as I said here now

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Valentina

Topic Creator

Forum posts: 8 Member since: 14.12.2018

Mr. Green - win gone, no payout?

14th Dec. 2018, at 01:25 pm CET#14

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Bones wrote on 12/14/2018 at 1:11 pm
No, actually they shouldn't differ. I understood that to mean that you can't view your history, so to speak, due to technical issues. Anyway, with that note, I would try to request my history from support. If no one at Mr Green responds to an email, I would also try the Live Chat and put a little pressure on them

First of all, you need a correct list of what happened.

OK. I'll request one. Because it really can't be loaded completely for the last 30 days, for example. I can't get into the live chat, maybe because I'm logged in on my smartphone. I've been trying to call since 11 a.m. and I only ever get an answering machine.

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Elite

Knochen

Forum posts: 2.394 Member since: 16.04.2018

Mr. Green - win gone, no payout?

14th Dec. 2018, at 01:27 pm CET#15

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Valentina wrote on 12/14/2018 at 1:25 pm
OK. I'll request one. Because indeed it can't be loaded completely for e.g. last 30 days. I can't get into the Live Chat, maybe because I'm logged in via smartphone. I've been trying to call since 11 a.m. and I only ever get an answering machine.

Then the problem with the history could of course also be on the smartphone, I have no idea how that is optimized there. If you have the possibility you should also try to log in via a PC / laptop and display the history

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K****t

Forum posts: 688 Member has been banned

Mr. Green - win gone, no payout?

14th Dec. 2018, at 01:27 pm CET#16

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MCReyn wrote on 12/14/2018 at 1:24 pm
I also just wrote it Christoph from GJ.
I have no parents since this year I am orphan...and now I swear on my parents that I do not know this Valentina!!!
I am not that and my girlfriend also not !
Mistakes do not exist in casinos as long as you have not experienced them yourself

As for the time they fit with the rounds I really played before.
But I leave it as I said here now

I did not say anything.
Calm down first, I'm not accusing you or Valentina or your girlfriend.
As I said, there may be technical errors.

My condolences for your parents. I am very sorry.

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Elite

Julian

GambleJoe-Teamverified

Forum posts: 2.758 Member since: 11.06.2016

Mr. Green - win gone, no payout?

14th Dec. 2018, at 01:36 pm CET#17

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Welcome to the forum Valentina,

I am sure that Mr Green support will get back to you soon.
In my opinion, Mr Green is one of the most reputable casinos currently on the market and if it really could be an error in the game history or something similar then they will also respond to your email.

If you do not receive a message over the weekend you can send us an email and we will check for you.
Alternatively you have the possibility to contact Daniel (Gamblejoe) via Communicator (https://www.gamblejoe.com/communicator/).

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Valentina

Topic Creator

Forum posts: 8 Member since: 14.12.2018

Mr. Green - win gone, no payout?

14th Dec. 2018, at 02:42 pm CET#18

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Julian wrote on 12/14/2018 at 1:36 pm: Welcome to the forum Valentina,

I am sure that Mr Green support will get back to you soon.
In my opinion, Mr Green is one of the most reputable casinos currently on the market and if it really could be an error in the game history or something similar then they will also respond to your email.

If you do not receive a message over the weekend you can send us an email and we will check for you.
Alternatively you have the possibility to contact Daniel (Gamblejoe) via Communicator (https://www.gamblejoe.com/communicator/).

I also hope that an answer will come soon. I can't report anything negative about Mr Green, because I never had any problems there. I will keep you up to date.

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Paulus90

Forum posts: 3 Member since: 17.08.2019

Mr. Green - win gone, no payout?

17th Aug. 2019, at 10:17 pm CEST#19

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Has it cleared up my payout is also gone

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Anonym

Former Member

Mr. Green - win gone, no payout?

18th Aug. 2019, at 03:57 am CEST#20

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Liked this post: Paulus90

Paulus90 wrote on 08/17/2019 10:17 PM: Has it cleared up my payout is gone too

You meant "has it cleared up?" ... ??
You've noticed that the TE hasn't contacted you in almost 8 months and hasn't even posted anything here?
The good lady will have received her money and has kept us here a shit on the current, but what would have been the least after the help, after all, the forum also lives on successful solutions.

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