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Online Casinos in general: Mr. Green - win gone, no payout?

Topic created on 14th Dec. 2018 | Page: 1 of 2 | Answers: 19 | Views: 10,012
Valentina

Mr. Green - win gone, no payout?

14th Dec. 2018, at 12:23 pm CET#1
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Hello,

On 12/12/2018 I deposited 40 euros at Mr Green in the evening at about 19.30, gambled and won relatively quickly, so I requested a payout of 2000 euros. Was also in the transactions. Still quickly set loss limit so that I do not cancel anything and gambled away and logged out again.

Then I waited and did not look further, because I have had very good experiences with Mr. Green. The next day came a mail that they need documents, okay, sent. (The payout 2 weeks before in the amount of 960 euros went through without any documents)

Soooo, heard nothing further and logged into my account today.

SHOCK: The 2000 euro doesn't show up anywhere. In the game history the last entry is from 02.12.2018. The last Deposit is also from 02.12.2018. So as if I have gambled on 02.12. the last time (unsuccessfully)

I do not see that I deposited anything on 12/12/2018, nor that I played, nor that I won and withdrawal requested I do not see either. In general, the area hangs extremely, so I can not even load the whole game history, hangs only aauf. What is this?

I have not reached Mr. Green by phone. I sent an email asking about it, but no answer.

And one more note, I have not claimed any bonus. So only gambled what I deposited

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Anonym

Mr. Green - win gone, no payout?

14th Dec. 2018, at 12:25 pm CET#2
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Nobody here will believe you xD
Logged in today and opened exactly my problem and a topic which is called exactly like mine
Nobody will help you here because of that

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Valentina

Mr. Green - win gone, no payout?

14th Dec. 2018, at 12:32 pm CET#3
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Why should I lie? Regardless of you, I signed up because I wanted to respond. It's just a coincidence that you have experienced something similar. Whereas with you it is not excluded that your old one simply gambled it away.

So, and for everyone else:

I can see from online banking that I deposited 40 euros on 12/12/2018. I can prove it.

My Deposit limit is 60 per week. It says "20 of 60" available. So, 40 already claimed.

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Anonym

Mr. Green - win gone, no payout?

14th Dec. 2018, at 12:36 pm CET#4
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My "old"
as a new member very respectful to come in here like this...

With you not excluded that you simply only lie?
My arguments she was next to me in the period where the spins should have been...do not know if you all read this on purpose?
Your argument it's just all gone...good luck getting your money



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Knochen
Elite

Mr. Green - win gone, no payout?

14th Dec. 2018, at 12:43 pm CET#5
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Basically, you can only wait until the support answers. Make sure to request your history to make the whole thing transparent. In your case, it is still possible somewhere that there is simply a system error

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Valentina

Mr. Green - win gone, no payout?

14th Dec. 2018, at 12:43 pm CET#6
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Fortunately. You can't contribute anything informative. And making a new member out to be a liar, just because she has experienced something similar, does not show respect either. Imagine, coincidences exist. And another coincidence: I also had myself blocked last year at Mr Green and made a Deposit for the first time on 24.11. again.

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Anonym

Mr. Green - win gone, no payout?

14th Dec. 2018, at 12:48 pm CET#7
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Valentina wrote on 12/14/2018 at 12:43 pm: Luckily. Can't contribute anything informative either. And making a new member out to be a liar just because she experienced something similar doesn't show respect either. Imagine, coincidences exist. And another coincidence: I also had myself blocked at Mr Green last year and made a Deposit again for the first time on 24.11. I'm very happy about that.

Show me where I make you out to be a liar?
Great arguments from you
The bottom line is that I do not care about you?
Just as your problem

I just said that now looks funny what already someone "ronny" in the other topic has also confirmed.
And now I do what is best..I ignore you

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K****t

Mr. Green - win gone, no payout?

14th Dec. 2018, at 01:06 pm CET#8
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Valentina wrote on 12/14/2018 at 12:43 pm: Luckily. Can't contribute anything informative either. And making a new member out to be a liar just because she experienced something similar doesn't show respect either. Imagine, coincidences exist. And another coincidence: I also had myself blocked at Mr Green last year and made a Deposit again for the first time on 24.11. I'm very happy about that.

As I understood it, MCReyn meant that no one else but him will believe you because he had a similar experience.
He just did not make you out to be a liar.

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Valentina

Mr. Green - win gone, no payout?

14th Dec. 2018, at 01:08 pm CET#9
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Knochen wrote on 14.12.2018 at 12:43 pm: Basically you can only wait until the support answers. Make sure to request your history to make the whole thing transparent. In your case, it is still possible somewhere that there is simply a system error.

Is a requested history different from the one you can see in your personal area? I have there next to transactions a field with "game history", but it ends with the 02.12.2018 and can not really load. See maybe 10 entries and as soon as I go to "load more", everything hangs.
Have never requested or seen something like this.

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Anonym

Mr. Green - win gone, no payout?

14th Dec. 2018, at 01:08 pm CET#10
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Coffee Light wrote on 12/14/2018 at 1:06 pm
As I understood it, MCReyn meant that no one else but him will believe you because he had a similar experience.
He just didn't make you out to be a liar.

no no you see it wrong
Valentina is my friend..and I am a sick basdart who is lying I bark like a dog because I am hit...think again man

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