Privacy settings

We use a number of cookies on our website. Some are essential, while others help us improve our portal for you.

Privacy settings

Here is an overview of all the cookies we use. You can choose to accept whole categories or view more information and select only certain cookies.

Essential (6)

Essential cookies enable basic functions and are necessary for the website to function properly.

Statistics (3)

Statistics cookies collect information anonymously. This information helps us to understand how our visitors use our website.
If the statistics cookies are subsequently deselected, they will remain on the computer until the expiry date. However, they are neither updated nor evaluated.

Online Casinos in general: Mr. Green - win gone, no payout?

Topic created on 14th Dec. 2018 | Page: 1 of 2 | Answers: 19 | Views: 10,105
Valentina

Mr. Green - win gone, no payout?

14th Dec. 2018, at 12:23 pm CET#1
0 Likes

Nobody has liked this post so far
Hello,

On 12/12/2018 I deposited 40 euros at Mr Green in the evening at about 19.30, gambled and won relatively quickly, so I requested a payout of 2000 euros. Was also in the transactions. Still quickly set loss limit so that I do not cancel anything and gambled away and logged out again.

Then I waited and did not look further, because I have had very good experiences with Mr. Green. The next day came a mail that they need documents, okay, sent. (The payout 2 weeks before in the amount of 960 euros went through without any documents)

Soooo, heard nothing further and logged into my account today.

SHOCK: The 2000 euro doesn't show up anywhere. In the game history the last entry is from 02.12.2018. The last Deposit is also from 02.12.2018. So as if I have gambled on 02.12. the last time (unsuccessfully)

I do not see that I deposited anything on 12/12/2018, nor that I played, nor that I won and withdrawal requested I do not see either. In general, the area hangs extremely, so I can not even load the whole game history, hangs only aauf. What is this?

I have not reached Mr. Green by phone. I sent an email asking about it, but no answer.

And one more note, I have not claimed any bonus. So only gambled what I deposited

This post has been translated automatically

Anonym

Mr. Green - win gone, no payout?

14th Dec. 2018, at 12:25 pm CET#2
0 Likes

Nobody has liked this post so far
Nobody here will believe you xD
Logged in today and opened exactly my problem and a topic which is called exactly like mine
Nobody will help you here because of that

This post has been translated automatically

Valentina

Mr. Green - win gone, no payout?

14th Dec. 2018, at 12:32 pm CET#3
0 Likes

Nobody has liked this post so far
Why should I lie? Regardless of you, I signed up because I wanted to respond. It's just a coincidence that you have experienced something similar. Whereas with you it is not excluded that your old one simply gambled it away.

So, and for everyone else:

I can see from online banking that I deposited 40 euros on 12/12/2018. I can prove it.

My Deposit limit is 60 per week. It says "20 of 60" available. So, 40 already claimed.

This post has been translated automatically

Anonym

Mr. Green - win gone, no payout?

14th Dec. 2018, at 12:36 pm CET#4
0 Likes

Nobody has liked this post so far
My "old"
as a new member very respectful to come in here like this...

With you not excluded that you simply only lie?
My arguments she was next to me in the period where the spins should have been...do not know if you all read this on purpose?
Your argument it's just all gone...good luck getting your money



This post has been translated automatically

Knochen
Elite

Mr. Green - win gone, no payout?

14th Dec. 2018, at 12:43 pm CET#5
0 Likes

Nobody has liked this post so far
Basically, you can only wait until the support answers. Make sure to request your history to make the whole thing transparent. In your case, it is still possible somewhere that there is simply a system error

This post has been translated automatically

Valentina

Mr. Green - win gone, no payout?

14th Dec. 2018, at 12:43 pm CET#6
0 Likes

Nobody has liked this post so far
Fortunately. You can't contribute anything informative. And making a new member out to be a liar, just because she has experienced something similar, does not show respect either. Imagine, coincidences exist. And another coincidence: I also had myself blocked last year at Mr Green and made a Deposit for the first time on 24.11. again.

This post has been translated automatically

Anonym

Mr. Green - win gone, no payout?

14th Dec. 2018, at 12:48 pm CET#7
0 Likes

Nobody has liked this post so far
Valentina wrote on 12/14/2018 at 12:43 pm: Luckily. Can't contribute anything informative either. And making a new member out to be a liar just because she experienced something similar doesn't show respect either. Imagine, coincidences exist. And another coincidence: I also had myself blocked at Mr Green last year and made a Deposit again for the first time on 24.11. I'm very happy about that.

Show me where I make you out to be a liar?
Great arguments from you
The bottom line is that I do not care about you?
Just as your problem

I just said that now looks funny what already someone "ronny" in the other topic has also confirmed.
And now I do what is best..I ignore you

This post has been translated automatically

K****t

Mr. Green - win gone, no payout?

14th Dec. 2018, at 01:06 pm CET#8
0 Likes

Nobody has liked this post so far
Valentina wrote on 12/14/2018 at 12:43 pm: Luckily. Can't contribute anything informative either. And making a new member out to be a liar just because she experienced something similar doesn't show respect either. Imagine, coincidences exist. And another coincidence: I also had myself blocked at Mr Green last year and made a Deposit again for the first time on 24.11. I'm very happy about that.

As I understood it, MCReyn meant that no one else but him will believe you because he had a similar experience.
He just did not make you out to be a liar.

This post has been translated automatically

Valentina

Mr. Green - win gone, no payout?

14th Dec. 2018, at 01:08 pm CET#9
0 Likes

Nobody has liked this post so far
Knochen wrote on 14.12.2018 at 12:43 pm: Basically you can only wait until the support answers. Make sure to request your history to make the whole thing transparent. In your case, it is still possible somewhere that there is simply a system error.

Is a requested history different from the one you can see in your personal area? I have there next to transactions a field with "game history", but it ends with the 02.12.2018 and can not really load. See maybe 10 entries and as soon as I go to "load more", everything hangs.
Have never requested or seen something like this.

This post has been translated automatically

Anonym

Mr. Green - win gone, no payout?

14th Dec. 2018, at 01:08 pm CET#10
0 Likes

Nobody has liked this post so far
Coffee Light wrote on 12/14/2018 at 1:06 pm
As I understood it, MCReyn meant that no one else but him will believe you because he had a similar experience.
He just didn't make you out to be a liar.

no no you see it wrong
Valentina is my friend..and I am a sick basdart who is lying I bark like a dog because I am hit...think again man

This post has been translated automatically

Hot Topics27th Dec. 2024 at 01:51 am CET

Law
0
Online Casinos
0
Miscellaneous
0

GambleJoe Team

Profile picture of JulianJulian
Community-Manager / Complaint SpecialistProfile picture of CounterCounter
Software developerProfile picture of MatthiasMatthias
Project manager
Profile picture of DanielDaniel
Founder

Community Forum-Moderators

Members who assist the GJ team in moderating the forum.
Profile picture of AndreAndre
Profile picture of gamble1gamble1
Profile picture of Langhans_innenLanghans_innen
Profile picture of SaphiraSaphira
GambleJoe is aimed exclusively at user whose allowed to play legally with his current location in online casinos and does not violate the current law.
It is the responsibility of the user to inform himself about the current legal situation. Gambling is prohibited for children and adolescents under the age of 18.
GambleJoe is a registered trademark with the EUIPO of GJ International Ltd.
© 2012-2024 GambleJoe.com
✕

Forgotten your password?

Create a new password here

  • 1. Fill in the 3 fields carefully and click on the green button
  • 2. Check your email inbox for a message from GambleJoe
  • 3. Click on the confirmation link in the email and your new password will be active immediately