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Online Casinos in general: Mountberg Casinos

Topic created on 21st Oct. 2023 | Page: 1 of 2 | Answers: 16 | Views: 2,237
max90
Visitor
My account was closed with Vasy.
So yesterday I requested the reopening.
Today came a mail that my account is reopened and my payout of 600.00€ was approved.
Only I don't know anything about 600.00€, lol.


I must say,regardless of the forgotten 600€, Mountberg casinos, so Viggoslots, Evolve, Stake and so on are very serious about payouts and in general free spins, which come every week several times.
I have so far in no other casinos (except Slotty Vegas (unfortunately closed)) made such good erfahrungen.

What do you think about Mountberg Casinos?

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Falko
Icon

max90 wrote on 10/21/2023 at 12:46: My account was closed at Vasy.
So yesterday I applied to reopen it.
Today came a mail that my account is reopened and my payout of 600,00€ was approved.
Only I don't know anything about 600.00€, lol.


I must say,regardless of the forgotten 600€, Mountberg casinos, so Viggoslots, Evolve, Stake and so on are very serious about payouts and in general free spins, which come every week several times.
I have so far in no other casinos (except Slotty Vegas (unfortunately closed)) made such good erfahrungen.

What do you think about Mountberg Casinos?

You should receive 600,00 €, which you have not won at all ? If that should be processed so, then you can no longer play in this group. Because if they then notice their mistake at a later date, then they keep your future wins for sure.

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max90
Visitor

Falko wrote on 21.10.2023 at 19:51:

You should get 600,00 €, which you have not won at all ? If that should be settled in such a way, then you may not play in this group any longer. Because if they then notice their mistake at a later date, then they keep your future wins for sure.

But I have won it. And had requested a payout in May.

Then came a mail from them that I have to verify myself...
So I had then apparently a blackout and have niewieder reported to Vasy and they have blocked my account.
Yesterday I wanted only because of the 20 free spins my account open again and have the support written that I am already registered under the Mountberg license at Viggo and so on.
Today the payout was approved.
So everything is fine.

Hehe probably the best blackout of my young life.

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Falke
Expert

Falko wrote on 21.10.2023 at 19:51:

You should get 600,00 €, which you have not won at all ? If that should be settled in such a way, then you may not play in this group any more. Because if they then notice their mistake at a later date, then they keep your future wins for sure.

Sounds a lot like advertising. As if some player forgets a 600 € payout just like that.

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Donnie
Elite

Falcon wrote on 10/21/2023 at 9:38 pm:

Sounds a lot like advertising. As if some player just forgets about a 600 € payout.

Or someone stole mommy's purse for a short time and wants to play a little bit too

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max90
Visitor

Falcon wrote on 10/21/2023 at 9:38 pm:

Sounds a lot like advertising. As if some player just forgets about a 600 € payout.

Hi Max,


i hope this email reaches you well.

I would like to inform you that your withdrawal request ID41730065 with the amount of 600,00€ has been approved from our side today.

It may take up to 5 days for the amount to reach your bank account.

If after 10 days the amount has not been received in your account, please send us a bank statement in PDF format showing all transactions from today until October 30.

We thank you for your patience and cooperation.

For any doubts and questions, please do not hesitate to contact us by email 24/7 or by Live Chat between 10h00 CET and 23h00 CET for further assistance.

Yours sincerely,

Chiara,

VasyCasino



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bruffl
Expert
i must confess that I certainly also have credit balances at one or the other casino that I no longer know about. There may be 2-digit amounts among them. 600€ certainly not.

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max90
Visitor

bruffl wrote on 21.10.2023 at 22:13: I must confess that I certainly also have credit at one or the other casino that I no longer know about. There may be 2 digit amounts among them. 600€ for sure not.

I also do not know how this could happen.

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Langhans_innen
Expert

bruffl wrote on 21.10.2023 at 22:13: I must confess that I certainly also have credit at one or the other casino that I no longer know about. There may be 2 digit amounts among them. 600€ for sure not.

i just wonder how it comes to Sure, you often have somewhere still 7.68 from any free spins, which you then try to implement the day after tomorrow, if there is time, but that I not only leave several double-digit amounts for a long time, but even forget them, is actually impossible. At least I think so But it wouldn't be bad if some Zwannis would appear somewhere

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Saphira
Expert
Wanted to Deposit times at Lapalingo and when I logged in, there were still 80 euros from last time. I had smoothly forgotten. So can happen times. 600 euros I would probably not forget, but pay out.

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max90
Visitor

Saphira wrote on 21.10.2023 at 23:11: Wanted to Deposit times at Lapalingo and when I logged in, there were still 80 euros from last time. I had smoothly forgotten. Can happen times. 600 euros I would probably not forget, but pay out.

As I said, why should I make advertising for the?

Am also just a depositor like everyone else.
Can be that I was just a bit drunk while gambling.
Had the payout but requested the evening apparently.
They then sent me the request for KYC by mail and because I have not reacted to it, my account was blocked.
Since I have verified me but meanwhile at Viggoslots, I asked to reopen my account.
Without just knowing that there are still 600 €, actually just wanted to pick up the 20 free spins.
And yesterday evening came the mail that my account is open again from today and my withdrawal was approved, after they have verified me automatically for Vasy.

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roccoammo11
Expert
and then there are people like me - who are totally stunned when they discover another forgotten euro in some casino

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max90
Visitor
Today I was told by the Live Chat that it was an oversight and I should not have received the payout email.
Now I am of course a little down.
So a shit but also.

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MisterL
Expert
the main thing is to talk about it

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Tonkabohne
Top Member
Crazy, what fairy tales there are

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