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Online Casinos in general: Monte-Carlo Casino does not respond. (Page 2)

Topic created on 27th Jul. 2018 | Page: 2 of 2 | Answers: 16 | Views: 4,028
sippi
Expert

Monte-Carlo Casino does not respond.

2nd Aug. 2018, at 02:05 pm CEST#11
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Yes, so by now the Verification should be long through. The fact that the account is now closed and no messages are answered... well, serious is something else.

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Anonym

Monte-Carlo Casino does not respond.

2nd Aug. 2018, at 02:23 pm CEST#12
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It is logical that they do not pay out. The casinos want your money.

They would be pretty stupid if they give you the money back, where they have it in the
Have in hand.

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Begbie
Elite

Monte-Carlo Casino does not respond.

2nd Aug. 2018, at 02:24 pm CEST#13
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smells like double account...

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Anonym

Monte-Carlo Casino does not respond.

2nd Aug. 2018, at 02:58 pm CEST#14
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Begbie wrote on 2018-08-02 at 2:24 pm: smells like a double account...

Where did you get the assumption?

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Begbie
Elite

Monte-Carlo Casino does not respond.

2nd Aug. 2018, at 03:11 pm CEST#15
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because winnings payout requested and subsequently account blocked/deactivated could indicate...

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sippi
Expert

Monte-Carlo Casino does not respond.

2nd Aug. 2018, at 03:47 pm CEST#16
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I think with the double account was meant differently But if a double account should be responsible for the blocking in the casino, they would certainly tell you that. Whereby, the casino is called Monte Carlo - for me, the name is already unseriös enough not to play there (even if the, according to MGA, with Expekt and Betclic and others are connected).

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Theone87
Experienced

Monte-Carlo Casino does not respond.

3rd Aug. 2018, at 09:29 pm CEST#17
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I don't have a double account.

Have this time caught a lady in Live Chat, she says I have allegedly sent no documents (although my outbox says otherwise) and I was therefore blocked! Let's assume that for some reason they have actually received no documents, then you can not block my account without comment and collect the money...

Have now sent again to the me transmitted mail address documents@montecarlocasino.com

That was yesterday noon/morning. Until now still nothing ...

Can really only advise take the thing here from the side, this is really unseriös.

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