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Online Casinos in general: Monte-Carlo Casino does not respond.

Topic created on 27th Jul. 2018 | Page: 1 of 2 | Answers: 16 | Views: 3,953
Theone87
Experienced
Hello all,

Have on 23.07. for the first time what deposited at Monte-Carlo Casino and tripled my bet, on 24.07. then ne withdrawal requested but it was still not processed and also my documents I have uploaded on 24.07. also no info whether everything is ok or whether it still takes.

On e-mail and message box is not responded.

Does anyone have experience with the casino? Is also listed here on Gamblejoe, has actually made a good impression but that makes me wonder... need the money to transfer something but it just does nothing.

What else can you do?

Thanks in advance

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sippi
Expert
Well, it's only been 3 days. It can happen that it takes a little longer for new players the first time.

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Newcomer
Rookie
Very serious.. Documents are processed in a few hours. Payouts within minutes. Maybe upload again?

Also the loyalty program is great!

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Theone87
Experienced
So with me still nothing would be processed... have already uploaded several times and also sent 2 times by e-mail my documents and have received no response. The day before yesterday came the first time a mail from them with the question of whether I have received your email in which it went to send my documents. I answered a few hours later that I have not received anything but now again send my documents with this email ...

Since then again nothing!

For me, this is very bad that just takes too long until the outside Quark come, once I have sometime my coal out there I will exclude myself there.

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Theone87
Experienced
The Hello Together,

Can someone explain to me what this means?

Theone87

I was blocked without reasons, have ne payout on the run since 23.07. but zero response from the casino and have now already sent them 4 mails 2 with documents and 2 with the question about the payout stands.

Something so unseriöses I have not experienced. And since I'm currently moving I also have no computer with Internet, why should I contact via a desktop PC.

Maybe you should take this casino out of here...

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Anonym
Theone87 wrote on 02/08/2018 at 13:02: The Hello everyone,

Can someone explain to me what this means?

A****m

I was blocked without reasons, have ne payout on the run since 23.07. but zero response from the casino and have now already sent them 4 mails 2 with documents and 2 with the question of how it stands about the payout.

Something so unseriöses I have not experienced. And since I'm currently moving I also have no computer with Internet, why should I contact via a desktop PC.

Maybe you should take this casino out of here...

Canst but switch to web view in the browser. Would take Chrome for this.

@Gamblejoe Team: Can you not even ask?

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Theone87
Experienced
Zockertyp89 wrote on 02/08/2018 at 13:12
Can't you switch to web view in the browser. Would take Chrome for that.

@Gamblejoe Team: Can't you guys check on that?

I've just tried, but I'm still redirected to the mobile page, I tried with Safari and Chrome. Too bad a try was worth it thanks ðŸ'

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Aulinchen
Rookie
Look at the top of the address bar, the mobile pages usually start with http://m.XXXX the m. must be gone So set to web view and then m. away. Mostly save this from the mobile view. I have e.g. with Facebook

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Theone87
Experienced
I have already deleted the m but as soon as I want to call the page it jumps back to m. 😤

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Theone87
Experienced
Specifically, it is about 150 €, not the world but currently to reduce some Dispo already important (move). Have deposited there 50 € without bonus and at 150 € then requested the payout. Also do not know why they should block me now, I've never happened with any Casilo that I was simply blocked. Looks like as if you just do not want to pay out a new customer what has not first gambled away everything again.

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