Privacy settings

We use a number of cookies on our website. Some are essential, while others help us improve our portal for you.

Privacy settings

Here is an overview of all the cookies we use. You can choose to accept whole categories or view more information and select only certain cookies.

Essential (6)

Essential cookies enable basic functions and are necessary for the website to function properly.

Statistics (3)

Statistics cookies collect information anonymously. This information helps us to understand how our visitors use our website.
If the statistics cookies are subsequently deselected, they will remain on the computer until the expiry date. However, they are neither updated nor evaluated.

Online Casinos in general: Monte-Carlo Casino does not respond.

Topic created on 27th Jul. 2018 | Page: 1 of 2 | Answers: 16 | Views: 4,026
Theone87
Experienced
Hello all,

Have on 23.07. for the first time what deposited at Monte-Carlo Casino and tripled my bet, on 24.07. then ne withdrawal requested but it was still not processed and also my documents I have uploaded on 24.07. also no info whether everything is ok or whether it still takes.

On e-mail and message box is not responded.

Does anyone have experience with the casino? Is also listed here on Gamblejoe, has actually made a good impression but that makes me wonder... need the money to transfer something but it just does nothing.

What else can you do?

Thanks in advance

This post has been translated automatically

sippi
Expert
Well, it's only been 3 days. It can happen that it takes a little longer for new players the first time.

This post has been translated automatically

Newcomer
Rookie
Very serious.. Documents are processed in a few hours. Payouts within minutes. Maybe upload again?

Also the loyalty program is great!

This post has been translated automatically

Theone87
Experienced
So with me still nothing would be processed... have already uploaded several times and also sent 2 times by e-mail my documents and have received no response. The day before yesterday came the first time a mail from them with the question of whether I have received your email in which it went to send my documents. I answered a few hours later that I have not received anything but now again send my documents with this email ...

Since then again nothing!

For me, this is very bad that just takes too long until the outside Quark come, once I have sometime my coal out there I will exclude myself there.

This post has been translated automatically

Theone87
Experienced
The Hello Together,

Can someone explain to me what this means?

Theone87

I was blocked without reasons, have ne payout on the run since 23.07. but zero response from the casino and have now already sent them 4 mails 2 with documents and 2 with the question about the payout stands.

Something so unseriöses I have not experienced. And since I'm currently moving I also have no computer with Internet, why should I contact via a desktop PC.

Maybe you should take this casino out of here...

This post has been translated automatically

Anonym
Theone87 wrote on 02/08/2018 at 13:02: The Hello everyone,

Can someone explain to me what this means?

A****m

I was blocked without reasons, have ne payout on the run since 23.07. but zero response from the casino and have now already sent them 4 mails 2 with documents and 2 with the question of how it stands about the payout.

Something so unseriöses I have not experienced. And since I'm currently moving I also have no computer with Internet, why should I contact via a desktop PC.

Maybe you should take this casino out of here...

Canst but switch to web view in the browser. Would take Chrome for this.

@Gamblejoe Team: Can you not even ask?

This post has been translated automatically

Theone87
Experienced
Zockertyp89 wrote on 02/08/2018 at 13:12
Can't you switch to web view in the browser. Would take Chrome for that.

@Gamblejoe Team: Can't you guys check on that?

I've just tried, but I'm still redirected to the mobile page, I tried with Safari and Chrome. Too bad a try was worth it thanks ðŸ'

This post has been translated automatically

Aulinchen
Rookie
Look at the top of the address bar, the mobile pages usually start with http://m.XXXX the m. must be gone So set to web view and then m. away. Mostly save this from the mobile view. I have e.g. with Facebook

This post has been translated automatically

Theone87
Experienced
I have already deleted the m but as soon as I want to call the page it jumps back to m. 😤

This post has been translated automatically

Theone87
Experienced
Specifically, it is about 150 €, not the world but currently to reduce some Dispo already important (move). Have deposited there 50 € without bonus and at 150 € then requested the payout. Also do not know why they should block me now, I've never happened with any Casilo that I was simply blocked. Looks like as if you just do not want to pay out a new customer what has not first gambled away everything again.

This post has been translated automatically

Hot Topics24th Dec. 2024 at 07:05 pm CET

Community Forum-Moderators

Members who assist the GJ team in moderating the forum.
Profile picture of AndreAndre
Profile picture of gamble1gamble1
Profile picture of Langhans_innenLanghans_innen
Profile picture of SaphiraSaphira
GambleJoe is aimed exclusively at user whose allowed to play legally with his current location in online casinos and does not violate the current law.
It is the responsibility of the user to inform himself about the current legal situation. Gambling is prohibited for children and adolescents under the age of 18.
GambleJoe is a registered trademark with the EUIPO of GJ International Ltd.

© 2012-2024 GambleJoe.com

Forgotten your password?

Create a new password here

  • 1. Fill in the 3 fields carefully and click on the green button
  • 2. Check your email inbox for a message from GambleJoe
  • 3. Click on the confirmation link in the email and your new password will be active immediately