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Online Casinos in general: Money back from the casino in a different way?

Topic created on 17th May. 2019 | Page: 1 of 1 | Answers: 2 | Views: 1,717
Kai86
Visitor

Money back from the casino in a different way?

17th May. 2019, at 07:05 pm CEST#1
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Moin Moin,

i have read on the Internet that some players have received money back from casinos, because they have e.g. blocked at a sister casino of a certain group, but have blithely continued to play at other sites of the same provider. This came out through an audit of the MGA and violates the player protection. The casino group had to refund the deposited money plus pay a fine to the MGA.

The same thing happened to me at "Casimba". There I have already been blocked in 2017, but I could continue to Deposit on other sites of the same group. You often read that wins are not paid out if you are blocked at a sister casino. Conversely, the deposited amounts must then also be refunded

Would this mean that I would also have a chance to get a part back as described at the beginning?

Kind regards

This post has been translated automatically

GambleAddict777
Amateur

Money back from the casino in a different way?

17th May. 2019, at 07:28 pm CEST#2
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I would just write to the MGA I would also be interested.

This post has been translated automatically

Kai86
Visitor

Money back from the casino in a different way?

17th May. 2019, at 07:29 pm CEST#3
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I did yesterday, will post updates in here!

Have written to the support mail, there are other ways to contact the MGA? Someone had posted in the forum once a subpage of the MGA with a contact form

This post has been translated automatically

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