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Online Casinos in general: Mondcasino... it doesn't get any stupider than this

Topic created on 22nd Jan. 2023 | Page: 1 of 1 | Answers: 11 | Views: 1,815
BookofÖzi
Experienced

Mondcasino... it doesn't get any stupider than this

22nd Jan. 2023, at 03:21 am CET#1
0 Likes

Nobody has liked this post so far
I just became speechless when I read the email. I deposited 130 euro with the bonuscode MOON100 and got 4000 to payout. After that came the following email.

Hi there,

we are writing to you regarding your recent withdrawal request.

Please be informed you have taken advantage of our Reload bonus (clause 10.3) and certain rules apply to it.
.
10.3.4 To ensure proper use of Bonuses and fair play, Mondcasino consider claiming Friday Reload, Weekend Reload, Free Spins Day or any other bonus marked as "Reload Bonus" without any other clean Deposit (i.e. deposit which is not matched with any bonus) during the last 7 days prior to claiming any of mentioned bonus above as bonus abuse.
Players must deposit at least €100 in clean deposits during last 7 days before bonuses Friday Reload, Weekend Reload, Free Spins Day or any other bonus marked as "Reload Bonus" is claimed in order to be eligible for winnings generated with help of bonus. In case of Bonus abuse mentioned above, winnings generated with help of bonus will be forfeited and deposit returned.

You have claimed weekend reload bonus without any clean deposit in past 7 days which is considered as bonus abuse. We went ahead and retracted winnings from your balance and left your deposit on it.

Thank you for understanding,

Kind Regards,
Mondcasino Security



I don't understand why I got the email with the code and why I can enter the Bonus Code when depositing if I am not eligible. You can read in the bonus conditions only max bet max cashout and the list of not allowed games.
Dreister gehts really not.

2 weeks ago I was deleted at viggoslots just over 2500 because of prohibited play with bonus now this crap.

Slowly it is no longer fun..

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Anonym

Mondcasino... it doesn't get any stupider than this

22nd Jan. 2023, at 03:38 am CET#2
0 Likes

Nobody has liked this post so far

BookofÖzi wrote on 22.01.2023 at 03:21:

Hi there,

we are writing to you regarding your recent withdrawal request.

Please be informed you have taken advantage of our Reload bonus (clause 10.3) and certain rules apply to it.
.
10.3.4 To ensure proper use of Bonuses and fair play, Mondcasino consider claiming Friday Reload, Weekend Reload, Free Spins Day or any other bonus marked as "Reload Bonus" without any other clean Deposit (i.e. deposit which is not matched with any bonus) during the last 7 days prior to claiming any of mentioned bonus above as bonus abuse.
Players must deposit at least €100 in clean deposits during last 7 days before bonuses Friday Reload, Weekend Reload, Free Spins Day or any other bonus marked as "Reload Bonus" is claimed in order to be eligible for winnings generated with help of bonus. In case of Bonus abuse mentioned above, winnings generated with help of bonus will be forfeited and deposit returned.

You have claimed weekend reload bonus without any clean deposit in past 7 days which is considered as bonus abuse. We went ahead and retracted winnings from your balance and left your deposit on it.

Thank you for understanding,

Kind Regards,
Mondcasino Security

Wtf??? You have to deposit 100€ before without bonus to be allowed to claim a bonus that is actively offered to you?

And you are not allowed to participate in the free play day?
This is really new and a pretty lousy scam oO...

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gamble1
Icon

Mondcasino... it doesn't get any stupider than this

22nd Jan. 2023, at 05:14 am CET#3
0 Likes

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The question is yes is in the mail in the conditions something of it? If so, it can be logical that just the codes go out to all players and you just have to read the small print

If it is not there but only in the terms and conditions I think it is also very thin and lousy

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Imperium
Amateur

Mondcasino... it doesn't get any stupider than this

22nd Jan. 2023, at 07:15 am CET#4
2 Likes

Liked this post: Avatar von BookofÖzi BookofÖzi, Avatar von Paddington Paddington
This is similar to what happened to me at Vegaz Casino. 7x I used the 150% Saturday Booster.
The Live Chat even helped me and credited the bonus after my deposit.

Mondcasino looks similar in structure.


Players who are not entitled to a particular bonus, they should not be available at all.

This post has been translated automatically

Frankey
Experienced

Mondcasino... it doesn't get any stupider than this

22nd Jan. 2023, at 08:51 am CET#5
1 Like

Liked this post: Anonym
Imperium wrote on 01/22/2023 at 07:15: This is similar to what happened to me at Vegaz Casino. 7x I used the 150% Saturday booster.
The Live Chat even helped me and credited the bonus after my deposit.

Mondcasino looks similar in structure.


Players who are not entitled to a particular bonus, they should not be available at all.

Not only are they built the same way, they're from the same operator, Versus Odds B.V

This post has been translated automatically

T0uchTheSky
Elite

Mondcasino... it doesn't get any stupider than this

22nd Jan. 2023, at 10:00 am CET#6
0 Likes

Nobody has liked this post so far
Unfortunately, this is really in their terms and conditions, then you can not do anything. I read something like that today for the first time.

This post has been translated automatically

RiverSong
Legend

Mondcasino... it doesn't get any stupider than this

22nd Jan. 2023, at 02:48 pm CET#7
0 Likes

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T0uchTheSky wrote on 22.01.2023 at 10:00: Unfortunately, this is really in their terms and conditions, there is nothing you can do then. So what I also read today for the first time.

when you think there is nothing nasty new

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Paddington
Expert

Mondcasino... it doesn't get any stupider than this

22nd Jan. 2023, at 03:41 pm CET#8
0 Likes

Nobody has liked this post so far

Imperium wrote on 01/22/2023 at 07:15: This is similar to what happened to me at Vegaz Casino. 7x I used the 150% Saturday booster.
The Live Chat even helped me and credited the bonus after my deposit.

Mondcasino looks similar in structure.


Players who are not entitled to a certain bonus, they should not be available at all.

Unfortunately, that's exactly what happened to me there! Very very disgusting!

This post has been translated automatically

Falke
Expert

Mondcasino... it doesn't get any stupider than this

22nd Jan. 2023, at 07:20 pm CET#9
0 Likes

Nobody has liked this post so far
Make a complaint to Casino Guru.

This post has been translated automatically

WithoutWings
Expert

Mondcasino... it doesn't get any stupider than this

23rd Jan. 2023, at 11:05 am CET#10
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At viggo and co I generally advise against playing with bonus just because max cashout is X10 of the bonus amount.

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BookofÖzi
Experienced

Mondcasino... it doesn't get any stupider than this

23rd Jan. 2023, at 09:46 pm CET#11
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Falke wrote on 22.01.2023 at 19:20: Make a complaint at Casino Guru.

Don't have a chance do you? It is in the agbs and in the mail with Bonus Code in detail. Stupid I just find that the code works for everyone, whether during the week already deposited 100 euros or not.

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gamble1
Icon

Mondcasino... it doesn't get any stupider than this

23rd Jan. 2023, at 10:14 pm CET#12
0 Likes

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BookofÖzi wrote on 23.01.2023 at 21:46:

Don't have a chance do you? It is in the agbs and in the mail with Bonus Code in detail. Stupid I just find that the code works for everyone, whether during the week already deposited 100 euros or not.

Yes, if it is even in the mail in it then it is even logical could also be a mistake that you got the mail and so stupid as it is you have to look for it and not the Provider


Is vill a stupid examples but I also once got a mail from an online store with 40% where also worked but then came the cancellation because explicitly in the mail was only in conjunction with XYZ what I have not met

Can of course in this case also deliberately a trap by the casino to drive away the bonus vultures because let's be honest there are just too many people who rush after every no dep or dep bonus like a fish that wants to return to the water

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