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Online Casinos in general: mifinity and 2000€ limit? (Page 2)

Topic created on 10th Jan. 2022 | Page: 2 of 6 | Answers: 54 | Views: 15,933
Sinsar
Rookie
That's also what worries me. You have a lot of money lying around where you absolutely can not get it. Even if the Provider is serious and the Verification will take place at some point, it's a silly feeling. I hope only with the documents everything is ok (format correctly, correctly photographed) otherwise it can really take forever. Unfortunately, you also get no answer from support

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Ni_ls
Visitor
Sinsar wrote on 12.01.2022 at 16:42: That's also what worries me. You have a lot of money lying there where you absolutely can not get it. Even if the Provider is serious and the Verification will take place at some point, it is a silly feeling. I hope only with the documents everything is ok (format correctly, correctly photographed) otherwise it can really take forever. Unfortunately, you also get no answer from support.

With the last increases it went actually fast, there it was probably not used so often yet...
But instead of sending advertising that you can now also apply for a virtual IBAN, they should rather work through their tickets.

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Sinsar
Rookie
Jo had me today already pleased that they have finally done something but there it was only this advertising

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Sinsar
Rookie
There is really nothing happening regarding verification. Does anyone know if they have a Live Chat? I assume that the hotline has only English-speaking support?

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MasterChiefKief
Expert
Sinsar wrote on 01/13/2022 at 17:45: There is really nothing happening regarding verification. Does anyone know if they have a Live Chat? I assume the hotline only has English speaking support?

No there isn't. You have to wait, there is nothing else you can do. As Jubla already mentioned, they are very busy at the moment. You are not the only one waiting for your Verification, there are probably several hundred people if not more

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Sinsar
Rookie
So I can now report that my account has just been verified and the money arrived after a few seconds on my bank account.

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Jubla2014
Top Member
I told you not to worry, they are so awesome.

They just still have an insane number of new customers and have to work off everything.

Although they've hired some additional employees, it's still taking longer than usual at the moment.

Mifinity: clear recommendation.

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Ni_ls
Visitor
Sinsar wrote on 14.01.2022 at 10:55 am: So I can now report that my account has just been verified and the money also arrived after a few seconds on my bank account.

Top, I'm glad!

Unfortunately I still have no feedback since 08.01...
No matter how good Mifinity is in other areas, in the support area poor in my opinion.

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Sinsar
Rookie
Have you heard back in the meantime? I have written to support 4 times and once directly to the email address, then 1 day later someone from support contacted me and apologized for the delay on the same day the account was still verified

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Krabbenburger
Experienced
I had verified my Mifinity account to the highest status . With proof of income etc .
After that, the activity limit was completely out .
Recently I have again a limit of 40,000 € in it.
The problem is that credits from casinos are also included.
For example: You have 500 € on your Mifinity account and Deposit 250 € in the casino that you lose. Then you deposit another 250€ in the casino and win 250€ and pay out these 500€ on Mifinity. Then you have exactly the same amount as before on it, but your activity has increased by 500€.
In addition, both deposits from the account and withdrawals count towards the limit.
This can lead to the fact that you can not withdraw a high win to Mifinity or that you can not withdraw your money on the Mifinity account to the account.
Have you also made this experience that you suddenly have a limit in it again, although I have verified you with proof of income ? The limit can be found under "Profile Details".

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