Danielowitch wrote on 06/05/2018 at 22:28: Your question:
Hello, how can it be that I only lose your casino? Even my girlfriend asks why I still pay in the casino. It's not fun anymore, it should be in the foreground or not?
Please be patient for a moment. One of our representatives will be with you shortly.
You are now chatting with Michael B - English
21:58 Michael B: Hi there. How are you today?
21:58************* :
Well not so great and you?
21:59 Michael B: Sorry to hear that. I'm good, thanks for asking!
22:00 Michael B: Unfortunately it seems that you have had a bad stroke of luck. Our games operate on random number generators which means that each spin is completely unique and the number We rent all our games from respected, famous and trustworthy game providers, as most casinos. This means that we cannot nor want to impact on how the games pay out - in fact we have nothing to do with that. Our site is continuously reviewed by a third party gaming regulators: spins does not increase any chances of winning.
22:03 j************: What should that tell me?
22:03 j************: That I should not play anymore with you due to my bad luck?
22:03************ : on Videoslots
22:04 j***********: for a while
22:04 Michael B: The number of spins does not increase your chances of winning. If you feel you are losing too much, you could consider applying a limit of some sort from your profile in the ''responsible gaming'' page.
22:05*********** : Its not the limit.
22:05 j***********: but the bad luck strike is now more than 2 Months
22:05 j**********: I rarely got beyond my Deposit
22:06 j********: And in the freeroll battles I do not win anyway.
22:07 Michael B: Yes I understand but what I am trying to say is that gambling can be like this. The games are completely random so it is pure luck.
22:08********* : but 2 months of bad luck? hmm
22:08****** : and i play every day here
22:09******** : so should i try my luck in another casino?
22:09********:or what Tip can you give me
22:10Michael B:Every casino operates on the same platforms.
22:10******:Okay
22:11Michael B:I would advise you to set a limit of some sort if you feel you are losing too much.
22:11******:No, I think I will just play less.
Always this nasty streak of bad luck On what page he has forwarded me there?
Is already strange come for two months at Videoslots hardly about my deposit. Oddly enough, since I have paid out the last time. Well, as soon as they have their money back is the streak of bad luck determined accidentally over.
I feel the same way with VS.
I have to give Videoslots a big thumbs up! Very serious behavior. Instead of stupid promises or free spins gifts, the employee was simply honest and gave really good advice with the limits. This is what support should look like in a reputable casino.
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Anonym
Former Member
Manipulation?! What do you think?
6th May. 2018, at 11:00 pm CEST#133
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Bone wrote on 06/05/2018 at 22:50: I have to give a big thumbs up to Videoslots! Very serious behavior. Instead of stupid promises or free play gifts, the employee was just honest and gave really good advice with the limits. This is what support should look like in a reputable casino.
That's true, but still has nothing to do with whether Manipulation or not. What kind of site is this?
I myself do not play at Videoslots but I can hardly imagine that there is manipulation. What the employee said in the chat already corresponds to the truth. The casino has no influence on how the slots run. You can always check from which server the game you are playing is hosted. It is also a fact that the random number generators are really checked by independent companies.
Theoretically, I wouldn't even rule out the possibility of bribes being paid. Especially not in such a dirty business where it is about easy earned money of so many people. On the other hand, I just don't see the necessity as a motive for fraud. Why should the casinos and manufacturers and control authorities all cheat with each other if they already win permanently through the RTP? The scandal if that would be exposed huge and it is not worth it, they make more than enough coal.
But I can understand the suspicion. But alone the appearance of the employee in the chat is so serious that it is at least me personally hard to believe that it is fraud.
Honestly, the majority of those who read this will now write to every casino where he has not won anything for a long time and say that he intends to unsubscribe.
With the thought that he will be named one or two slots that are currently hot
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Anonym
Former Member
Manipulation?! What do you think?
6th May. 2018, at 11:18 pm CEST#136
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Bone wrote on 06.05.2018 at 23:09: I myself do not play at Videoslots but I can imagine really hard that there is manipulation. What the employee said in the chat already corresponds to the truth. The casino has no influence on how the slots run. You can always check from which server the game you are playing is hosted. It is also a fact that the random number generators are really checked by independent companies.
Theoretically, I wouldn't even rule out the possibility of bribes being paid. Especially not in such a dirty business where it is about easy earned money of so many people. On the other hand, I just don't see the necessity as a motive for fraud. Why should the casinos and manufacturers and control authorities all cheat with each other if they already win permanently through the RTP? The scandal if that would be exposed huge and it is not worth it, they make more than enough coal.
But I can understand the suspicion. But alone the appearance of the employee in the chat is so serious that it is at least me personally hard to believe that it is fraud.
The fact is: We do not know 100%.
And I don't know what a support employee has to do with it. He is trained and does his job. You don't really think that he can decide anything there or knows what's going on at the top.
But it's simple: How much and whether you play is still the decision of each individual.
That's exactly what I've been trying to explain to him since the beginning of the thread, but he doesn't get it.
What does the RTP have to do with not cheating anyway?
@Random
Oh come on, this topic is funny. To close it like this would be a pity,
even if you are right!
Funny is also the average RTP of e.g. 96%.
What time frame does the 96% cover?
1 month, 1 year, 10 years? Until when does a slot have to reach the average 96%?
How can I see how much RTP the slot is currently at?
How is the RTP in relation to the stake?
It makes a difference whether a slot makes 20 Euro on 10 cent, or on 10 Euro
5000 Euro. Is there therefore usually high winning pictures with smaller stakes, although
the casinos always deny?
What if the slot is grottig, and it is taken from the assortment, and its
RTP is 40% by then?
Purely theoretically, such a slot can pay next to nothing for the first 5 years,
and then make a bigger win all at once.
RTP is the best invention that could happen to casinos.
Average is such a wonderful word to bullshit.
It explains everything.
Especially to the 1000 players who just lost their money on the slot.
The motive would simply be money, as always. To 99% the motive is to make more money.
But he is too naive for that.
Whether a casino has influence on it or not, one does not know, that is only a
Assumption. You have no proof for that. For which you attacked me, by the way,
i never have facts. You have them just as little. You parrot what the casinos pretend.
You go shopping at Edeka, and they say that on average you pay x amount here.
But it can also be that they have to pay less, but it can be that they have to pay more.
Proof? Unfortunately, I can't provide them with it, but we have such a control seal here
The fact is we don't know 100%.
And what a support employee has to do with it I don't know either. He is trained and does his job. You don't really think that he can decide anything there or knows what's going on at the top.
But it's simple: How much and whether you play is still the decision of each individual.
Of course, the support staff is at the bottom of the chain and says what he has to say. But that shows that this casino works seriously. Obviously, he was taught how to react to such cases, which directly reflects the company's philosophy.
Is a support employee already being celebrated here because he gave the right answer and got a short briefing?
Brief instruction has received? Lol, so slowly hackts really, ha ha
And that probably with the copy button?
And therefore you can conclude the corporate philosophy?
Ha ha, too cool
Would be even nicer if he couldn't manage that, ha ha
Oh, I forgot, he doesn't have a high school diploma like you, and you didn't think he could do it
Samira wrote on 04/05/2018 at 20:33: Hello... so, I have had to make several deposits in a casino, because everything has always been eaten very quickly. Me and my purse is then at some point the patience burst, have then contacted the support to have my account closed. Well, was asked for the reason, I wrote everything down. Then I was offered a bonus for 2 specific games. It was said that the two games are currently hot and I am guaranteed to win something. I so.... hmmmm... do not believe in it, but take the bonus and try my luck again. Now... I ran to one of the 2 proposed games... and lo and behold, one win follows the other.
I am really shocked, if nevertheless everything, as us constantly one tries to persuade, happens coincidentally, how did the woman at the other end know that I must play exactly one of these two games around a win to obtain? How does she know, as she so beautifully described it, that the games are "hot"? She also told me that if things started to get worse, I should request a cash out, just don't play any more. Well... I for one have always doubted the luck theory a bit, but now it's no longer doubting, but knowing.... I don't want to claim that no one can make a win, but I do claim that everything is determined at the beginning of logging in, whether and how much. What do you think about it? Has something similar ever happened to you? ...
You have not responded here or to the personal messages from me, why not?Or did I read it over here?
So again:
How did you have contact with the support, in chat or by mail?
Were you offered a no Deposit bonus or did you have to deposit something?
Which two slots were recommended to you?
And you say a bonus for two games was offered to you.
Is there any Bonus money that can only be used for two specific games, i.e. free spins, yes, but bonus money that can only be used for two games?
LG
Manipulation?! What do you think?
Liked this post: Anonym
This post has been translated automatically
Manipulation?! What do you think?
Nobody has liked this post so far
This post has been translated automatically
Manipulation?! What do you think?
Nobody has liked this post so far
That's true, but still has nothing to do with whether Manipulation or not. What kind of site is this?
This post has been translated automatically
Manipulation?! What do you think?
Nobody has liked this post so far
Theoretically, I wouldn't even rule out the possibility of bribes being paid. Especially not in such a dirty business where it is about easy earned money of so many people. On the other hand, I just don't see the necessity as a motive for fraud. Why should the casinos and manufacturers and control authorities all cheat with each other if they already win permanently through the RTP? The scandal if that would be exposed huge and it is not worth it, they make more than enough coal.
But I can understand the suspicion. But alone the appearance of the employee in the chat is so serious that it is at least me personally hard to believe that it is fraud.
This post has been translated automatically
Manipulation?! What do you think?
Liked this post:
Insa24
With the thought that he will be named one or two slots that are currently hot
This post has been translated automatically
Manipulation?! What do you think?
Nobody has liked this post so far
The fact is: We do not know 100%.
And I don't know what a support employee has to do with it. He is trained and does his job. You don't really think that he can decide anything there or knows what's going on at the top.
But it's simple: How much and whether you play is still the decision of each individual.
This post has been translated automatically
Manipulation?! What do you think?
Liked this post:
Insa24
That's exactly what I've been trying to explain to him since the beginning of the thread, but he doesn't get it.
What does the RTP have to do with not cheating anyway?
@Random
Oh come on, this topic is funny. To close it like this would be a pity,
even if you are right!
Funny is also the average RTP of e.g. 96%.
What time frame does the 96% cover?
1 month, 1 year, 10 years? Until when does a slot have to reach the average 96%?
How can I see how much RTP the slot is currently at?
How is the RTP in relation to the stake?
It makes a difference whether a slot makes 20 Euro on 10 cent, or on 10 Euro
5000 Euro. Is there therefore usually high winning pictures with smaller stakes, although
the casinos always deny?
What if the slot is grottig, and it is taken from the assortment, and its
RTP is 40% by then?
Purely theoretically, such a slot can pay next to nothing for the first 5 years,
and then make a bigger win all at once.
RTP is the best invention that could happen to casinos.
Average is such a wonderful word to bullshit.
It explains everything.
Especially to the 1000 players who just lost their money on the slot.
The motive would simply be money, as always. To 99% the motive is to make more money.
But he is too naive for that.
Whether a casino has influence on it or not, one does not know, that is only a
Assumption. You have no proof for that. For which you attacked me, by the way,
i never have facts. You have them just as little. You parrot what the casinos pretend.
You go shopping at Edeka, and they say that on average you pay x amount here.
But it can also be that they have to pay less, but it can be that they have to pay more.
Proof? Unfortunately, I can't provide them with it, but we have such a control seal here
This post has been translated automatically
Manipulation?! What do you think?
Nobody has liked this post so far
Of course, the support staff is at the bottom of the chain and says what he has to say. But that shows that this casino works seriously. Obviously, he was taught how to react to such cases, which directly reflects the company's philosophy.
This post has been translated automatically
Manipulation?! What do you think?
Liked this post:
Insa24
Brief instruction has received? Lol, so slowly hackts really, ha ha
And that probably with the copy button?
And therefore you can conclude the corporate philosophy?
Ha ha, too cool
Would be even nicer if he couldn't manage that, ha ha
Oh, I forgot, he doesn't have a high school diploma like you, and you didn't think he could do it
This post has been translated automatically
Manipulation?! What do you think?
Nobody has liked this post so far
You have not responded here or to the personal messages from me, why not?Or did I read it over here?
So again:
How did you have contact with the support, in chat or by mail?
Were you offered a no Deposit bonus or did you have to deposit something?
Which two slots were recommended to you?
And you say a bonus for two games was offered to you.
Is there any Bonus money that can only be used for two specific games, i.e. free spins, yes, but bonus money that can only be used for two games?
LG
This post has been translated automatically