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Online Casinos in general: MagicRed Casino - the new online casino on GambleJoe (Page 4)

Topic created on 22nd May. 2019 | Page: 4 of 4 | Answers: 35 | Views: 9,854
Matthias
Expert

Klabisto wrote on 05/28/2019 23:22: I wonder:

why, if you play Gamomat games at MagicRed AND mr.play,

you suddenly find yourself in HOPA-Casino when closing the games?????? (https://de.hopa.com)

Can anyone answer this for me?

These two casinos therefore also belong on the gray list for me.

Can anyone still understand this? We tested this then and again today and cannot reproduce this phenomenon. Doesn't look like there are these problems with us.

This post has been translated automatically

gagapapamama
Expert
I can't say anything about this, but when I play Videoslots "Gamomat" and exit the game, I always end up on the English version of the site and then have to switch back to the German site.

This post has been translated automatically

M****9
So I'm just a little desperate. Have played at MagicRed and made from 10 € with bonus about 600 euros. Maximum I played of course only with 4€ per spin and tried to pay out the money on 25.5. Today I continued to play with the money and made it about 1700 € and paid out immediately. Was then a bit surprised that I got no confirmation of the withdrawal and then I clicked times on "personal data" and did not believe my eyes. My email address with which I registered was changed to a completely unknown to me? I then contacted support and was told that they do not know what this is about the email address and my account is routinely checked. Could it be that the casino did it on purpose so I wouldn't get confirmation of the withdrawal? Have documented everything with screenshots and even have another screenshot with my correct email address. When I read here how much bad criticism the casino gets, I'm already afraid for my money!

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MagicRed
Klabisto wrote on 05/28/2019 23:22: I wonder:

why, if you play Gamomat games at MagicRed AND mr.play,

you suddenly find yourself in HOPA-Casino when closing the games?????? (https://de.hopa.com)

Can anyone answer this for me?

These two casinos therefore also belong on the gray list for me.

Hi Klabisto,
Thank you for drawing our attention to this issue,
I am glad to inform you that this issue has been thoroughly investigated and resolved in Magic Red Casino,
We do hope you keep enjoying our games in the future.
I have left you a private message, with a small surprise
Please get back to me,

Magic Red

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MagicRed
Malo789 wrote on 30/05/2019 at 19:05: So I'm a bit desperate right now. Have played at MagicRed and made about 600 euros from 10€ with bonus. Maximum I played of course only with 4€ per spin and tried to pay out the money on 25.5. Today I continued to play with the money and made it about 1700 € and paid out immediately. Was then a bit surprised that I got no confirmation of the withdrawal and then I clicked times on "personal data" and did not believe my eyes. My email address with which I registered was changed to a completely unknown to me? I then contacted support and was told that they do not know what this is about the email address and my account is routinely checked. Could it be that the casino did it on purpose so I wouldn't get confirmation of the withdrawal? Have documented everything with screenshots and even have another screenshot with my correct email address. When I read here how much bad criticism the casino gets, I'm already afraid for my money!

Hi,

This has been resolved as well.
Please see thread " MagicRed Casino : Fraud at Magic Red"

https://www.gamblejoe.com/forum/casinobeschwerden/magicred-casino/betrug-bei-magic-red-88193/

MagicRed

This post has been translated automatically

Matthias
Expert
It's nice that the casino manager speaks up here and problems are solved relatively quickly after all

This post has been translated automatically

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