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Online Casinos in general: Magic Red Payout Experience

Topic created on 02nd Mar. 2021 | Page: 1 of 1 | Answers: 7 | Views: 1,539
AZAD35
Moin,

I am waiting since 08.02 for a payout of 600€ by bank transfer. The casino has all the data from me and yet the withdrawal is first approved and then cancelled after 4-7 days and the money lands on my account. I have already written an estimated 50 times with the support and I am always told something different. With the first two transfers, according to their statements, there were technical problems, the 3rd time my bank (Haspa) should have rejected the transfer. I called my bank and no payment was instructed to my account... Thereupon I uploaded my bank card and ID card again and according to support there should be no more problems after that... the transfer was approved again and then rejected again after a few days with the same reasoning....

The support is really the biggest joke! They don't even answer my questions. They just keep re-initiating the transfer and I am supposed to get back to them in 4-7 days. It's just frustrating... have you ever been stuck in such an endless loop? Or does anyone know what to do here?

Am grateful for any tips.

Many thanks in advance.

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Goeki72
Experienced
Wait and avoid Aspire Group.


Possibly file a complaint but that also takes time......

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CashOut
Experienced
They don't need any more customers, hence this nonsense. So rather a hint to you that you should delete your account there as soon as you have the money

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AZAD35
@Goeki72

Where exactly can I file such a complaint?

Be sure that I will have my account deleted at the first opportunity!

Have you ever experienced that a bank refuses to pay out a casino ?

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Goeki72
Experienced
AZAD35 wrote on 02/03/2021 at 13:06: @Goeki72

Where exactly can I file such a complaint?

Be sure that I will have my account deleted at the first opportunity!

Have you ever experienced that a bank refuses to pay out a casino ?

MGA, Gamblejoe or competitor sites to this one.
Screenshot all chats or logs.

Better than nothing the money you get 100% as long as you remain stable set equal to a limit if not already set.

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AZAD35
Thank you very much!

I'll give it a try via The Pogg.

Not a single cent will I throw into the casino. I'm really p**sed off with them to the max.



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Anonym
had only read Magic Red and knew what I expect here for comments
Just the fingers away from the club!

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Freaky
I deposited 50 euros as a new customer and received a 100% bonus without being asked. Had after 3 days then 1200 euros on the account what I wanted to pay out. Then got email that according to the bonus conditions only max. 500 euros are allowed. The remaining 700 euros were simply deleted. I have never experienced such a thing and can only warn everyone about it.

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