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Online Casinos in general: LvBet - deposit limit exceeded - casino voluntarily refunds money

Topic created on 23rd Mar. 2018 | Page: 1 of 1 | Answers: 1 | Views: 1,838
Lapppalo
Amateur

LvBet - deposit limit exceeded - casino voluntarily refunds money

23rd Mar. 2018, at 11:43 pm CET#1
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Got a mail from LVBet today. Lvbet has apologized to me. They had a technical problem last week thereby I could Deposit over my limit. 40 euros too much. The 40 euros they have
transferred back to my account today and apologized for it. Honestly I didn't even notice it, I have different limits in the OCs so I didn't notice it. I checked and yes it is true. I think that is very decent and fair of Lvbet and I think I should mention that. At Ovo also went my limit times not and I could always deposit further. When I complained, it took days until I got an answer, it took over a week. Since they couldn't manage to set up a limit for me, I had myself blocked at that time. At ovo they have neither apologized to me nor refunded anything. That's how differently casinos deal with customers.

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Matthias
Expert

LvBet - deposit limit exceeded - casino voluntarily refunds money

24th Mar. 2018, at 10:30 am CET#2
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As far as I know, the casinos also get mighty trouble when something like this becomes known that the limits set by the player are not respected.
Great that LVBet is so honest and voluntarily refunded money!
Thanks for your info.

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