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Online Casinos in general: Lugas limit

Topic created on 11th Aug. 2023 | Page: 1 of 1 | Answers: 13 | Views: 1,344
artofjosh
Amateur

Lugas limit

11th Aug. 2023, at 09:24 am CEST#1
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Hey I have a problem. I can somehow only Deposit a maximum of 30€ at German casinos then comes directly I have reached the limit, what can I do?

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Stromberg
Legend

Lugas limit

11th Aug. 2023, at 09:40 am CEST#2
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artofjosh wrote on 11.08.2023 at 09:24: Hey I have a problem. I can somehow only Deposit a maximum of 30€ at German casinos then comes directly I would have reached the limit, what can I do?

Have this set at any Provider so? Extra or by mistake?


Or have already deposited 970 this month?

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artofjosh
Amateur

Lugas limit

11th Aug. 2023, at 09:44 am CEST#3
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Deposited I have this month exactly 30€ and I'm all providers gone through there is everywhere 1000€ limit.

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Stromberg
Legend

Lugas limit

11th Aug. 2023, at 09:50 am CEST#4
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Maybe then write to a support?
In the meantime, they can see the lugaimit, I think...

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artofjosh
Amateur

Lugas limit

11th Aug. 2023, at 09:54 am CEST#5
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I have the could not help me either...

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Stromberg
Legend

Lugas limit

11th Aug. 2023, at 10:00 am CEST#6
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Are you by any chance at neobet? There is also always the limit, how much has already been used... Is also updated only occasionally...

Otherwise I have no idea. It is just always the lowest what is set somewhere.... If you are sure to have checked all providers, maybe change once and reset to 1000 or so... Then takes only a week, of course.

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artofjosh
Amateur

Lugas limit

11th Aug. 2023, at 10:04 am CEST#7
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Have registered with neobet and according to them I still have 981€ free until the limit...

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Stromberg
Legend

Lugas limit

11th Aug. 2023, at 10:09 am CEST#8
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Hmm I do not know then also... Then have now at least a 10 euro free bet or? 😄

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artofjosh
Amateur

Lugas limit

11th Aug. 2023, at 03:29 pm CEST#9
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Jo I also do not know further...

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Donnie
Elite

Lugas limit

11th Aug. 2023, at 03:45 pm CEST#10
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All inquiries regarding the system are answered by the gambling authority in Germany . Since January 1, 2023, this has been the Joint Gambling Authority of the Federal States, although LUGAS contact is also possible via the State Administration Office in Saxony-Anhalt

E-MAIL
info@gluecksspiel-behoerde.de

TELEPHONE

Tel.: +49 345 52352 0



I don't know if this will help, on some pages you can see your LUGAS ID number, put the number with a photo of your ID in an email and ask for it. That's what I would do. Ggf times call, although they have certainly all closing time

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Butterbrezel
Elite

Lugas limit

11th Aug. 2023, at 04:51 pm CEST#11
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I also have this problem with 2 providers.

With all others it is displayed correctly, with the other two I am limited to 80 EUR, although the limit is 1000 EUR.
Surely a technical error. Have reported several times, always came n text module that does not help.
Then just other providers get my money.

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artofjosh
Amateur

Lugas limit

11th Aug. 2023, at 04:53 pm CEST#12
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It does not go with any Provider with German license unfortunately

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Butterbrezel
Elite

Lugas limit

11th Aug. 2023, at 05:02 pm CEST#13
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It's a real pity, such technical errors drive players to illegal sites.

If it doesn't work on any site, you should really contact the authorities as written by Donnie.

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chriss1808
Experienced

Lugas limit

23rd Aug. 2023, at 09:38 pm CEST#14
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artofjosh wrote on 11.08.2023 at 16:53: It goes with no Provider with German license at all
artofjosh wrote on 11.08.2023 at 16:53: It does not work at any provider with a German license unfortunately



was there a solution with you?

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