Privacy settings

We use a number of cookies on our website. Some are essential, while others help us improve our portal for you.

Privacy settings

Here is an overview of all the cookies we use. You can choose to accept whole categories or view more information and select only certain cookies.

Essential (6)

Essential cookies enable basic functions and are necessary for the website to function properly.

Statistics (3)

Statistics cookies collect information anonymously. This information helps us to understand how our visitors use our website.
If the statistics cookies are subsequently deselected, they will remain on the computer until the expiry date. However, they are neither updated nor evaluated.

Online Casinos in general: Luckydreams.com - cash out or keep playing?

Topic created on 30th Jun. 2022 | Page: 1 of 2 | Answers: 19 | Views: 2,689
GereonRath12
Experienced
Hey guys,
due to some good user experiences I registered and deposited at the site

Several days after registration I received an enhanced Welcome bonus of 150%. deposited 25€, CashtoCode, unfortunately nothing won but fun was definitely given. Felt like "back in the day" when everything was still without regulation restricted RTP etc

Then after several days claimed an improved second welcome bonus of 150%. 25€, CashtoCode. Just like the first time everything super really had the feeling the machines run. Balance in the meantime at 400-500€.
Briefly summarized: Wager made, unfortunately only 90€ payout. No problem, so I test times the payout

Bank transfer 200€ minimum, so crypto
In my case USDT
Then came an email for Verification, said done. Documents uploaded all on green, so apparently verified
Withdrawal was canceled due to the fact that I should use the same Deposit method. Goes yes badly, is also in the email that I should then use Bank Transfer. Minimum 200€.


Live chat contacted and explained my situation that I do not want to "play up" to 200€ and of course do not want to Risk my win
She was understanding and asked the management. Ultimately, I then wanted to make a deposit with crypto to subsequently withdraw also with this method, but was denied. This would only go for future deposit or withdrawal with crypto

She made the suggestion I could deposit 110€ with Bank Transfer and then withdraw "with no wager requirements" directly again.
Don't have online banking so this is not possible for me
After little discussion she told me that management would also accept a deposit with CashtoCode and then withdraw wagerfree to my bank account
But there the minimum deposit would be 125€, I told her, as CashtoCode is only offered 25€ & 100€ deposit on the site
So would have a balance of 215€ after appropriate deposit. But I asked again if then a wager-free withdrawal is possible

I was pointed out with the sentence:
"You will be able to withdraw according to the rules of bank transactions"

Then I asked again:
"... Do I have to wager the new deposit or am I able to withdraw the amount of 215€ instantlyinstantly after depositing via CashtoCode? "

"No, as I told you, you wont need to wager new deposit"

Then we politely said goodbye, because for me all questions were clarified

I would like to continue playing there in the future, because I liked it very much.
Games, turnover conditions, bonus award, support all fair and good

Question: Would you now follow the suggestion of the Live Chat and deposit 125€ with CashtoCode and trust in the word that it is wageefree or would you try it to play your balance "ver- bzw hoch zuspielen"?
I would actually like to get the payout and then just in the course of time to deposit there again

Edit from Caro: Title adjusted

This post has been translated automatically

slotliebe89
Elite
Try to play your way up. Either you make it or you still have some fun. If you pay out now, sooner or later you will pay in money again anyway.

This post has been translated automatically

Malganes
Top Member
This casino is definitely rated as very good in my experience. I was also able to cash out there several times. And yes, it feels good to play there, because in this casino you have the feeling, hey here goes something^^

And then you like to pay in again, because you think that something would go again. But then came at some point the point that the wins were unfortunately no longer as at the beginning. You then get the feeling that the casino now wants to get his paid out wins again. So last time goes with me there nothing more. This can happen to you in the near future, or maybe not.

I would not trust the statement of the chat. Even if it says that you do not have to convert it, but it is so that you have to convert the deposited amount at least once. Can of course be different in your case, or at this casino, but I would not rely on it.

This post has been translated automatically

Thenoobytuby
Rookie
Is now also my regular casino. But would still document everything (using screenshot of the chat history) or if CashtoCode is instant, make the Deposit in the same chat and let me know. At tzars casino I had the same "problem" and I was assured the same as you. So I have the rest deposited by instant transfer and the chat directly given notice, so it was no longer a problem

This post has been translated automatically

DasAtom
Amateur
Since the topic is already open, are the prohibited games at Luckysdreams blocked when playing with a bonus?

This post has been translated automatically

GereonRath12
Experienced
Malganes wrote on 30.06.2022 at 14:00: This casino can definitely be classified as very good in my experience. I was able to cash out there several times as well. And yes, it feels good to play there, because in this casino you have the feeling, hey here goes something^^

And then you like to pay in again, because you think that something would go again. But then came at some point the point that the wins were unfortunately no longer as at the beginning. You then get the feeling that the casino now wants to get his paid out wins again. So last time goes with me there nothing more. This can happen to you in the near future, or maybe not.

I would not trust the statement of the chat. Even if it says that you do not have to convert it, but it is so that you have to convert the deposited amount at least once. Can of course be different in your case, or at this casino, but I would not rely on that.

That's exactly it, I have been disappointed too often in the past by promises of the live chat. Especially when it comes to bonus offers etc. The staff contradict each other etc

I like the casino so far and am actually someone who only plays with bonus. Therefore, I had hoped in the future to be able to take advantage of other bonus offers of this casino. Come yes certainly still enough promotional emails 😂

Well, because of the bad experience I will probably do without it again 125 € nachlegen. Afterwards it is called otherwise they have to implement it as it is to be read in the conditions jaja

But also really do not understand why they are so cross and do not want to pay me in crypto. Above all, I have extra offered to make a Deposit in crypto before so that deposit and withdrawal method match. Went yes with other casinos so
No these deposits are tied to a bank transfer but for future deposits, if they were made with crypto, that goes then. Yes no is clear 😂 especially I just really want to test whether the withdrawals go smoothly. Would have made this casino even for the time being to my "regular casino", if future Bonuses would come in.
Well so you scare away customers...

This post has been translated automatically

GereonRath12
Experienced
DasAtom wrote on 30.06.2022 at 14:13: Since the topic is already open, are the forbidden games blocked at Luckysdreams if you play with a bonus?

Partly. "This game is not playable with active bonus" or something like that. Definitely know the message on black background.
But there are not too many banned games. You can play The Dog House, for example. It's not available everywhere. But that's not too bad, because the conditions are easy to read and you can use the Google search function if you want

This post has been translated automatically

DasAtom
Amateur
GereonRath12 wrote on 30.06.2022 at 14:16
Partial. "This game is not playable with active bonus" or something like that. Definitely know the message on black background.
But there are not too many locked games. You can play The Dog House for example. It's not available everywhere. But it's not too bad, because you can read the terms and conditions and you can use the Google search function if you want

that's exactly what I meant the popping ad, in the conditions have not been quite so obvious.
Thanks

This post has been translated automatically

GereonRath12
Experienced
Thenoobytuby wrote on 30.06.2022 at 14:11: Is now also my regular casino. But would still document everything (using screenshot of chat history) or if CashtoCode is instant, in the same chat still make the Deposit and let me know. At tzars casino I had the same "problem" and I was assured the same as you. So I deposited the rest by instant transfer and gave the chat directly notice, so it was no longer a problem

Is not really instant, because you have to get these voucher codes at the gas station or so or pay. Meanwhile, then the chat open and discuss... well unfavorable
I do not know, just find it very unfortunate

This post has been translated automatically

Thenoobytuby
Rookie
GereonRath12 wrote on 30.06.2022 at 14:21
Is not really instant, because you have to get or pay for these voucher codes at the gas station or so. Meanwhile then the chat open and discuss... well unfavorable
I do not know, just find it very unfortunate

So far I've only had good experiences with them. Think with screenshots of the chats you would be able to secure well. Were at least with me always accommodating. Have quite often FS or nen mega bonus (200% +) received from them via chat.

This post has been translated automatically

Hot Topics24th Nov. 2024 at 08:56 am CET

Community Forum-Moderators

Members who assist the GJ team in moderating the forum.
Profile picture of AndreAndre
Profile picture of gamble1gamble1
Profile picture of Langhans_innenLanghans_innen
Profile picture of SaphiraSaphira
GambleJoe is aimed exclusively at user whose allowed to play legally with his current location in online casinos and does not violate the current law.
It is the responsibility of the user to inform himself about the current legal situation. Gambling is prohibited for children and adolescents under the age of 18.
GambleJoe is a registered trademark with the EUIPO of GJ International Ltd.

© 2012-2024 GambleJoe.com

Forgotten your password?

Create a new password here

  • 1. Fill in the 3 fields carefully and click on the green button
  • 2. Check your email inbox for a message from GambleJoe
  • 3. Click on the confirmation link in the email and your new password will be active immediately