Hotliner wrote on 23.12.2024 at 18:42: I can now give an update on my problem with Lucky Circus Casino:
After more than 2 months, the casino contacted me on their own, acknowledged the error and paid out the full amount.
I have only Casinomeister to thank for this. They contacted the people responsible at Dama NV.
Thanks to DieWunderharke5000 for the Tip back then!
I'm really happy if I could help and you finally got your fairly won money after all.
I registered there a long time ago and deposited a total of 500 euros over the course of time. I recently made a win of 700 euros, which I wanted to withdraw.
And then it started: my bank statements were not accepted, although they actually showed the depositor. I then also submitted screenshots of my bank card. Again, nothing.
As I had made a depositor there at some point using Skrill, they wanted proof of this. As everyone knows, a Skrill account is not mandatory to Deposit via Skrill. I then created a Skrill account and made a 20 euro depositor and deposited the transaction email there.
So far so good - I could then only make the withdrawal by bank transfer, as a withdrawal via Skrill is not possible but only deposits. This in turn was rejected by the casino.
Completely exasperated, I tried the Live Chat - they said "we'll make a note in the accounting department that you can withdraw by bank transfer". Now I've been waiting for my money since 05.02. at noon - and I have a bad feeling that nothing is coming...
GernotB wrote on 10.02.2025 at 15:17: Short update: Money has been transferred today 👍
Congratulations on that Was to be expected with this casino, because it belongs to the Dama Group. However, paying the money to your bank account was not advisable as it is an illegal casino.
Congratulations on this It was to be expected with this casino, as it belongs to the Dama Group. Paying out the money to your bank account was not advisable, however, because it is an illegal casino.
Thanks ...As I said, withdrawals via Skrill are not possible there, but it was the only option for me at the moment.
Incidentally, according to my bank statement, the payment was made via One Finance AG, which I know is a reputable credit institution in Switzerland. So I don't think my bank will care, or am I wrong?
LuckyCircus Casino Experience
Nobody has liked this post so far
I'm really happy if I could help and you finally got your fairly won money after all.
This post has been translated automatically
LuckyCircus Casino Experience
Nobody has liked this post so far
This post has been translated automatically
LuckyCircus Casino Experience
Nobody has liked this post so far
And then it started: my bank statements were not accepted, although they actually showed the depositor. I then also submitted screenshots of my bank card. Again, nothing.
As I had made a depositor there at some point using Skrill, they wanted proof of this. As everyone knows, a Skrill account is not mandatory to Deposit via Skrill. I then created a Skrill account and made a 20 euro depositor and deposited the transaction email there.
So far so good - I could then only make the withdrawal by bank transfer, as a withdrawal via Skrill is not possible but only deposits. This in turn was rejected by the casino.
Completely exasperated, I tried the Live Chat - they said "we'll make a note in the accounting department that you can withdraw by bank transfer". Now I've been waiting for my money since 05.02. at noon - and I have a bad feeling that nothing is coming...
This post has been translated automatically
LuckyCircus Casino Experience
Liked this post:
garfield68,
Malganes
This post has been translated automatically
LuckyCircus Casino Experience
Liked this post:
zocker0815
Congratulations on that Was to be expected with this casino, because it belongs to the Dama Group. However, paying the money to your bank account was not advisable as it is an illegal casino.
This post has been translated automatically
LuckyCircus Casino Experience
Nobody has liked this post so far
Thanks ...As I said, withdrawals via Skrill are not possible there, but it was the only option for me at the moment.
This post has been translated automatically
LuckyCircus Casino Experience
Nobody has liked this post so far
This post has been translated automatically