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Online Casinos in general: LuckyCircus Casino Experience

Topic created on 02nd Nov. 2024 | Page: 1 of 1 | Answers: 8 | Views: 709
zocker0815
Top Member
Hello,

Lucky Circus Casino is part of the casino group (DAMA N.V.) so the same as LuckyDreams, Winz, Just, etc...

Should be fairly new, I received an advertisement by e-mail....


100% depositor bonus of course with 50€ Deposit, Wager 2000€

Was able to complete the wager after just over an hour and had 650€ to pay out....

Verification: I sent in the documents, everything was verified within 10 minutes, without selfi.... only ID, proof of address, deposit method that was it....


ok well I thought that went fast, paid out, it said I had to wait up to 48 hours, within 10 minutes the money was in my account...


My first thought was that someone was competing with Winz

PS: you have to be careful with the bonus conditions, the forbidden games are not blocked like at other DAMA casinos, otherwise everything is tipi topi, so a depositor is highly recommended at the casino (Then upload a few winning pictures)

PPS: I didn't have to use the Live Chat even once, everything went so smoothly

Edit by Julian: Post adjusted at the request of the thread creator

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Hotliner
Visitor
I personally can't recommend the casino. I've had problems with them for weeks because they deleted €3000 from my account.
Reason: the 50% bonus I used supposedly had a maximum payout of €1000.
However, this was not stated anywhere in the bonus conditions. Not at all!

Caino's reaction: If it wasn't in the terms and conditions, we're sorry, but that's just the way it is.

I then lodged a complaint with CasinoGuru. They checked everything and agreed with me.
CasinoGuru has asked Lucky Casino for a statement several times. They have not responded to anything to date.

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zocker0815
Top Member

Hotliner wrote on 02.11.2024 at 15:58: I personally can't recommend the casino. Have had problems with them for weeks because they deleted 3000€ from my account.
Reason: the 50% bonus I used supposedly had a maximum payout of €1000.
However, this was not stated anywhere in the bonus conditions. Not at all!

Caino's reaction: If it wasn't in the terms and conditions, we're sorry, but that's just the way it is.

I then lodged a complaint with CasinoGuru. They checked everything and agreed with me.
CasinoGuru has asked Lucky Casino for a statement several times. They have not responded to anything to date.

yes i don't know your case, and claiming something here without proof is also easy, maybe you are just angry about your loss there and want to badmouth it here?


if it was like that and you get a bonus, it will be at the bottom of the email

but as i said my first impression was very good....

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frapi07
Elite

zocker0815 wrote on 02.11.2024 at 18:21:

yes i don't know your case, and claiming something here without proof is also easy, maybe you're just angry about your loss there and want to badmouth it here?


if it was like that and gets such a bonus it will be at the bottom of the email

but as I said my first impression was very good....

You can easily research something like that. I found his case in 1 minute. So he didn't invent anything. He had 4150€ and was only granted 1450. Then it was reduced again to 1000€. So more than 3.4k gone. Guru also confirmed in the complaint that they don't have a max. cashout. However, they did not respond and Guru recommended that he complain to the license provider.

Can't post any links here, but if you're interested, you can google it easily.

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SixtyNine69
Rookie

zocker0815 wrote on 02.11.2024 at 18:21:

yes I don't know your case, and claiming something here without proof is also easy

lol the same could theoretically be said about your post, right? So don't be so ... and yes winning pictures are fake within a few minutes 😁

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zocker0815
Top Member

SixtyNine69 wrote on 02.11.2024 at 20:20:

lol the same could theoretically be said about your post too right ? So don't be so ... and yes winning pictures are fake within a few minutes 😁

oh crap now you've seen through me with my 100,200,300 X - winning pictures that I always fake on weekends because I have nothing better to do and of course nothing to win, and in truth I only press 5 cents...... uff hopefully no admin will see that

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SixtyNine69
Rookie

zocker0815 wrote on 02.11.2024 at 21:27

oh crap now you've seen through me with my 100,200,300 X - winning pictures that I always fake on the weekend because I have nothing better to do and of course nothing to win, and in truth actually only press 5 cents...... uff hopefully no admin sees that

We are proud of you 😁 Keep going ❤️😊

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Hotliner
Visitor
My case, including all screenshots, can be read at CasinoGuru.
The €1000 winnings limit was neither in the Bonus terms nor in the email.

Otherwise, Lucky Circus Casino probably pays out without any problems and seems to be reputable to a certain extent. Nevertheless, in my case they were completely unfair and fraudulent.
I have never experienced this at any other Dama Casino.

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DieWunderharke5000
Top Member

Hotliner wrote on 02.11.2024 at 22:33: My case, including all screenshots, can be read at CasinoGuru.
The €1000 winnings limit was neither in the Bonus terms nor in the email.

Lucky Circus Casino probably pays out without any other problems and seems to be reputable to a certain extent. Nevertheless, in my case they were completely unfair and fraudulent.
I have never experienced this at any other Dama Casino.


If you haven't already done so, you could try Casinomeister. As far as I remember, they have a pretty good connection to the people in charge at Dama.

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