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Online Casinos in general: Lucky Legends: RTG Casino review

Topic created on 09th Jul. 2024 | Page: 1 of 2 | Answers: 17 | Views: 2,545
Pat1991
Top Member
Hello,

i recently came across the idea of depositing at an RTG casino. It's called Lucky Legends, operates without a license and offers games from Real Time Gaming.

I was attracted by the sticky bonus of over 300% plus free spins, and a wager of around 15 or 20x. I'll give playing in the wild West a try

Game selection: Quite alright

Sometimes it's "pseudo copies" of big providers, sometimes it's my own games. The games have their own feeling, and when there were still playable no deposits for Germans, I had a few big hits, which were of course capped by the maximum cashout.

Support: A disaster

I never get any feedback by email and the Live Chat constantly crashes. If I do reach someone, the statements, especially regarding the processing time for payouts, are not always on the same page.

Unfortunately, a bonus that I didn't receive due to hidden fees was also permanently lost. But well, when it comes to support, OCs are often a pain in the ass anyway.

Usability: Quite okay

Thanks to this Inclave login thingy, which some of you may be familiar with, logging in across several casinos in the group is very easy, and Verification was also simple. Apart from that, the system is very neatly designed, only a loading time bug in the slots was a nuisance at times.

Wins

Shortly before the end of the bonus, I was really lucky again and after deducting the sticky bonus, I had a win of over EUR 800. With a 35 USD depositor, it was a really good thing and my best hit ever.

Payout: More than sluggish

Well, and here's the big drawback: According to the payout page, processing takes 5 working days, according to support up to 7 working days, and according to Casino Guru it can take weeks for something to arrive. Personally, I'm sitting on pins and needles, but I'm encouraged by the fact that complaints to the Guru are obviously being responded to.


Conclusion: Generous Bonuses, technical flaws, big wins, stupid payout modalities

It remains to be seen whether my excursion into dark casino territory was worthwhile. If you can accept the Risk of a "Wild West" casino, you'll probably get some of the best bonuses there are, with a low wagering requirement and no maximum cashout.

However, if you don't fancy the hassle of payouts and faulty support, it's better to stay away from this place.

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Anonym
super review. thumbs up.

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hustlehoff
Expert

dazzle_tea wrote on 10.07.2024 at 03:32: super review. thumbs up.

Yes, I really think... just comes across as a way to use this thread as leverage against the casino, why don't you write a review when the payment has arrived? Well anyway maybe it really helps the casino to show this thread, of course I hope you get your payout.

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Pat1991
Top Member

hustlehoff wrote on July 10th, 2024 at 2:49 pm:

Yes really I think... just comes across as a way to use this thread as leverage against the casino, why don't you write a review when the payment has arrived? Well anyway maybe it really helps the casino to show this thread, I hope of course that you get your payout.

I'll use the guru as leverage, if anything. Just felt like writing something, hope it helps someone here!

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roccoammo11
Expert

Pat1991 wrote on 10.07.2024 at 14:57:

For leverage, I'll use the guru if anything. Just felt like writing something, hope it might help someone here!

the most interesting point is unfortunately still missing...the money is still coming & if so how long did it take...

actually, complaints shouldn't be of any use as it's illegal to play there from DE anyway & if the terms and conditions state that only players in countries where gambling is permitted are allowed to play there, they would even be in the right...

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Pat1991
Top Member
I think they had some kind of "tick system". According to this, I was allowed to play with them from DE, but a special kind of bonus (in addition to the no deposit) was also prohibited.

I hope I didn't accidentally use one of these bonuses. If I don't get the biggest win of my gambling career paid out because of this, then I'll scream... out loud

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Pat1991
Top Member
Next information: The duration for the "verification" of the payout is supposedly "usually around 7 days", and then it takes "around 10-14 days" until I actually receive the money. According to two of the agents, my BTC address was still missing (?!), and after the seventh chat I was only told "that the processing time is still within reasonable limits".

To be on the safe side, I lodged a complaint directly with the guru, but it will supposedly not be processed for another 7 days.

Well, what else can I say. It was clear from the start that the whole thing was going to be a gauntlet. Fingers crossed...

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Pat1991
Top Member
Next information: It takes 7-10 WORKING days for the check to be completed. So only the Verification of the payout, not the actual payout itself. From that point of view, they are not even in arrears...

"The No.1 online casino in the USA" (self-promotion) takes an astonishingly long time to pay out. If anyone else is in the same situation as me, here's a Tip: the Live Chat usually only crashes after YOUR first reply. So it's best to write everything important in ONE message right at the beginning... and pray that you don't get any queries.

In the meantime, more bonus offers are popping up, usually around 300% (plus wager-free free spins), with a surprisingly small wager. Sticky, though, so the bonus amount is deducted again when you cash out.

However, this does not work as long as a payout is still pending. Actually insanely cool offers... When the payout comes, and not exactly sexy for high rollers because of the payout limit of 2000 USD per week...

I'll wait and see. And to celebrate, I'll add the most frequently used word in this post: PAYOUT. What a cool word: OFF and then a PAYOUT... Hah yes, hihi

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Anonym

hustlehoff wrote on July 10th, 2024 at 2:49 pm:

Yes really I think... just comes across as a way to use this thread as leverage against the casino, why don't you write a review when the payment has arrived? Well anyway maybe it really helps the casino to show this thread, I hope of course that you get your payout.

no, i meant that seriously. i think the review is good. otherwise you don't get many impressions of casinos like this.
and i think it's quite objective, with enough subjectivity to make it a bit amusing to read.

maybe after the payout or non-payout would be even better, but who knows how long they take (i read several weeks).
pat has the right to write something beforehand.

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Pat1991
Top Member
I complained again yesterday in the Live Chat (it seems to be working again) and... Yay, the payout was approved. And now *drum roll* it will supposedly take up to 10 WORKING days for the money to arrive.

Mind you, we're talking about a Bitcoin payout. Previous waiting time: just under two weeks.

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Pat1991
Top Member
Short update: There is still no money, deadline is next Friday according to the live chat.

Waiting time so far: three weeks.

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taylor3733
Rookie
I once won 100 euros with my first no Deposit bonus and wanted to withdraw it.
I did everything the support gave me as a condition for this (verification and a depositor of 10 euros).
When all that was done and I made my withdrawal: after 2 or 3 weeks I was told that German players are not allowed to use bonus promotions and the win was confiscated!
That was my first attempt at an RTG casino.
And I chose Lucky Legends at the time because of the advertising...

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Falke
Expert
Why do you play there at all? 3 weeks for a crypto payout? Why do you do that to yourself?

There are so many crypto casinos where the payout is instant. You press the payout button and immediately receive confirmation that the money has been paid. Depending on the cryptocurrency, you often have the money in your wallet in just a few minutes. So again, why are you playing in a casino where you have to wait 10 days just for the payout to be released? That's pure bullshit.

And no, this can't be justified with "great bonuses" either. Other casinos have them too.

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Pat1991
Top Member

taylor3733 wrote on 29.07.2024 at 00:41: So I once won 100 euros with my first no Deposit bonus and wanted to withdraw it.
I did everything the support gave me as a condition for this (verification and a depositor of 10 euros).
When all this was done and I now paid out: after 2 or 3 weeks I was told that German players are not allowed to use bonus promotions and the win was confiscated!
That was my first attempt at an RTG casino.
And I chose Lucky Legends at the time because of the advertising...

I was paid out at the time.

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Pat1991
Top Member
Deadline expired, the Live Chat is now supposedly escalating the whole thing. Previous waiting time: 4 weeks

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