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Online Casinos in general: Lottoland does not pay out

Topic created on 21st Jan. 2025 | Page: 1 of 1 | Answers: 1 | Views: 154
buba2212
Rookie
Hi folks,

about 2 months ago I won a slot at Lottoland.

I was successfully verified, deposited several times and then won.

When I wanted to withdraw the amount, I received a confirmation by email and then suddenly my account was blocked.

The reason was that I had already opened two accounts. My ex had opened one account in my name and one in his name because of a promotion. He had deposited money and it was not deducted from the account.

Then these two accounts were deleted. So I no longer have access.
But apparently there is an outstanding bill, not higher than this €440 win.

It's not about the many accounts, but the outstanding bill of €33.70. I asked support if the amount could be deducted from the win. But they said no. They also can't tell me how much it is for data protection reasons and I have no contact with my ex.

But so I don't have my depositors and my win.

What can I do, can someone support me?

This post has been translated automatically

roccoammo11
Expert

buba2212 wrote on 21.01.2025 at 19:18: Hi guys,

i won at Lottoland in the slot about 2 months ago.

I would be successfully verified, deposited several times and then won.

When I wanted to withdraw the amount, I received a confirmation by email and then suddenly my account was blocked.

The reason was that I had already opened two accounts. My ex had opened one account in my name and one in his name because of a promotion. He had deposited money and it was not deducted from the account.

Then these two accounts were deleted. So I no longer have access.
But apparently there is an outstanding bill, not higher than this €440 win.

It's not about the many accounts, but the outstanding bill of €33.70. I asked support if the amount could be deducted from the win. But they said no. They also can't tell me how much it is for data protection reasons and I have no contact with my ex.

But so I don't have my depositors and my win.

What can I do, can someone support me?

You have no chance and no one can help you.

This post has been translated automatically

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