I was successfully verified, deposited several times and then won.
When I wanted to withdraw the amount, I received a confirmation by email and then suddenly my account was blocked.
The reason was that I had already opened two accounts. My ex had opened one account in my name and one in his name because of a promotion. He had deposited money and it was not deducted from the account.
Then these two accounts were deleted. So I no longer have access.
But apparently there is an outstanding bill, not higher than this €440 win.
It's not about the many accounts, but the outstanding bill of €33.70. I asked support if the amount could be deducted from the win. But they said no. They also can't tell me how much it is for data protection reasons and I have no contact with my ex.
i won at Lottoland in the slot about 2 months ago.
I would be successfully verified, deposited several times and then won.
When I wanted to withdraw the amount, I received a confirmation by email and then suddenly my account was blocked.
The reason was that I had already opened two accounts. My ex had opened one account in my name and one in his name because of a promotion. He had deposited money and it was not deducted from the account.
Then these two accounts were deleted. So I no longer have access.
But apparently there is an outstanding bill, not higher than this €440 win.
It's not about the many accounts, but the outstanding bill of €33.70. I asked support if the amount could be deducted from the win. But they said no. They also can't tell me how much it is for data protection reasons and I have no contact with my ex.
Lottoland does not pay out
Nobody has liked this post so far
about 2 months ago I won a slot at Lottoland.
I was successfully verified, deposited several times and then won.
When I wanted to withdraw the amount, I received a confirmation by email and then suddenly my account was blocked.
The reason was that I had already opened two accounts. My ex had opened one account in my name and one in his name because of a promotion. He had deposited money and it was not deducted from the account.
Then these two accounts were deleted. So I no longer have access.
But apparently there is an outstanding bill, not higher than this €440 win.
It's not about the many accounts, but the outstanding bill of €33.70. I asked support if the amount could be deducted from the win. But they said no. They also can't tell me how much it is for data protection reasons and I have no contact with my ex.
But so I don't have my depositors and my win.
What can I do, can someone support me?
This post has been translated automatically
Lottoland does not pay out
Nobody has liked this post so far
You have no chance and no one can help you.
This post has been translated automatically