Online Casinos in general: Lordlucky Online Casino - Customer Service?
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Lordlucky Online Casino - Customer Service?
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I would like to inquire about LordLucky Online Casino in general and also with perhaps already collected experiences on your part but especially, the area of customer service.
A long time ago I had registered there, also deposited and then had not visited it for a long time.
Until I could then bring into experience that it has probably received a completely new design.
So, I have a request to the customer service of Lordlucky Casino and a Live Chat I could not find anywhere and at any time. Quite hidden in the imprint below there is an email address, which sounds but quite general.
I have nevertheless contacted them and have sent my email to them again two or three times now, since after more than a week there has still been no response.
Have you perhaps already had any experiences?
And maybe someone can explain me other ways how to reach the customer service can / could?!
Thanks for your feedback!
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Lordlucky Online Casino - Customer Service?
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Lordlucky Online Casino - Customer Service?
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Only knows that at Askgambler jmd has deposited 20 €, at some point wanted to pay out and it was rejected and live chat was unreachable and emails were ignored. At some point they have the user then blocked without response. Askgambler itself does not say much about it.
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Lordlucky Online Casino - Customer Service?
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It is well known that there are always problems.
Although....even casinos with MGA license are lately conspicuous for causing problems.
Must say, the safest place to play is probably at casinos with UK license...their regulatory authority is known to be quite fast and tough to crack down on violations.
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Lordlucky Online Casino - Customer Service?
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If you don't get an answer, go one door down, there are plenty of other casinos waiting.
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Lordlucky Online Casino - Customer Service?
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Then I have probably interpreted everything correctly, that there is probably actually no present support there and you can therefore not count on too great reliability.
Since I will probably also rather make a bow around it.
@upola
I think it's fine if you want to tell me your opinion but it can also be done a little more friendly and I am allowed to ask here in the forum as well as in any online casino what I want and what I feel is right and important. Thank you.
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Lordlucky Online Casino - Customer Service?
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Lordlucky Online Casino - Customer Service?
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Hello, I can only report positive experience. I deposited there on Thursday last week 10 eur and additionally claimed the 100% bonus. The money was gone quickly, but I still had the 25 free spins for BoD which I used of course. I got 14,70Eur ...... I thought man: why with the freespins, Max cashout 100eur... have fulfilled the turnover requirements and there I was at almost 600 Eur . Bonus money converted into real money .... THAT DID WEH.... well well went to pay out... had to send ID+address proof before I could order anything. see there 5 hrs later I was verified payout requested... the money was there this morning...... without problems. The support sent everything by email, everything went super easy and without problems
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Lordlucky Online Casino - Customer Service?
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Lordlucky Online Casino - Customer Service?
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Are you sure that Platincasino is part of it?
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