Privacy settings

We use a number of cookies on our website. Some are essential, while others help us improve our portal for you.

Privacy settings

Here is an overview of all the cookies we use. You can choose to accept whole categories or view more information and select only certain cookies.

Essential (6)

Essential cookies enable basic functions and are necessary for the website to function properly.

Statistics (3)

Statistics cookies collect information anonymously. This information helps us to understand how our visitors use our website.
If the statistics cookies are subsequently deselected, they will remain on the computer until the expiry date. However, they are neither updated nor evaluated.

Online Casinos in general: Lordlucky - Fraud amount deducted from real money upon withdrawal (Page 2)

Topic created on 06th Feb. 2020 | Page: 2 of 3 | Answers: 22 | Views: 7,304
Flipstar67
Rookie


Have on Lapalingo actually always very happy to play...



  • 5.3 In case of early withdrawal (bonus has not been wagered yet), the bonus amount and all related wins will be forfeited.



So would that be the case on Lapalingo now?


This post has been translated automatically

Flipstar67
Rookie
Just looked at Lapalingo in the terms and conditions and these are identical to those of Lord Lucky
Hmmm..., pretty brazen I would say......

This post has been translated automatically

Spectral
Experienced
Flipstar67 wrote on 08.02.2020 at 09:19

Have actually always enjoyed playing on Lapalingo...



  • 5.3 In case of early withdrawal (bonus has not been wagered yet), the bonus amount and all related wins will be forfeited.



So would that be the case on Lapalingo now?



Isn't this a no sticky bonus? Ie if you win with your real money and want to withdraw, the bonus is canceled. Or do I understand this wrong? It's actually a good thing

This post has been translated automatically

MarcT22186
Expert
Spectral wrote on 08/02/2020 at 09:58 PM
Isn't this no sticky bonus? Ie if you win with your real money and want to cash out, the bonus is just canceled. Or do I understand this wrong? Is actually something good.

Yep, it is non-sticky. Only the bonus amount will be deducted when cashing out (from wins with real money)

This post has been translated automatically

Flipstar67
Rookie
A misunderstanding. I misunderstood this point at first
Sorry for that 😬🙈🙃

This post has been translated automatically

Anonym

mg2020 wrote on 02/07/2020 at 01:13: Thanks for your reply.
Do you have any idea where it says that exactly?

§5 BONI

  • 5.1 Bonuses may occasionally be credited to your player account as part of promotional offers or a marketing campaign.

  • 5.2 We reserve the right to cancel the full bonus, wagers and winnings resulting from betting larger amounts. In case a bonus is linked to a Deposit, all wins will be transferred to a non-payable real money balance.

  • 5.3 In case of early withdrawal (bonus has not been wagered yet), the bonus amount and all related wins will be forfeited.

  • 5.4 We reserve the right to cancel any bonus that is no longer valid. In this case, the bonus amount and all related wins will be declared void. Further details of each bonus plan will be published on the "Bonus terms and Conditions" page once introduced. These can be found at: Bonus Terms and Conditions website

  • 5.5 We may deny you a bonus or amend the bonus, including its cancellation, should we consider that a bonus has been abused, that technical problems have arisen in connection with a bonus, and that for any reason the bonus is not being performed as originally planned.

  • 5.6 If a promo action is carried out by third parties, the general terms and conditions of those third parties shall apply.



Could be 5.4, where in the terms and conditions for the Welcome bonus it says: "Bonus funds are considered Bonus money until the turnover requirements are met. Bonus funds can be converted into real money and paid out only when the player's account shows the bonus money as real money."

The T&Cs are also dated 09/15/2019.
Fraud amount also sounds rather like something else (spins over €5 can't be either, by the way).

Cheers, another casino what you can kick in the barrel

This post has been translated automatically

Krabbenburger
Experienced
The term 5.3 refers to a payment before the sales requirements have been met.
The T&C have also been updated the last time in September 2019. That was already there before .

The bonus is also not a Non Sticky Bonus
At Lapalingo you can not withdraw early before you have fulfilled the turnover conditions . Even if you have won at the beginning before you came into the Bonus money with real money , no early withdrawal . Since 5.3 would apply.

This post has been translated automatically

Krabbenburger
Experienced
@mg2020

Did you possibly use a Bonus Code that was not posted on Lord Lucky's site ?
I have seen personalized Bonuses (VIP bonuses) codes posted here. If you use such a bonus even though you are not invited, it can lead to the bonus being removed.
Is on askgamblers a case where a Finnish player has used a code that is not valid for Finns according to Lapalingo and has just like you after fulfilling the bonus conditions the bonus removed and the payout transferred back to the casino account.

This post has been translated automatically

mg2020
Rookie

Krabbenburger wrote on 08.02.2020 at 13:43: @mg2020

Did you possibly use a Bonus Code that was not posted on Lord Lucky's site ?
I have seen here already the personalized Bonuses ( VIP boni ) codes were posted . If you use such a bonus even though you are not invited, it can lead to the bonus being removed.
Is on askgamblers a case where a Finnish player has used a code that is not valid for Finns according to Lapalingo and has just like you after fulfilling the bonus conditions the bonus removed and the payout transferred back to the casino account.

Have used the welcome bonus. I could have written in, sorry.

I wait until the payout is through, then I write to the support times. Not that they still block the whole payout later.

This post has been translated automatically

mg2020
Rookie
I have since received the payout and wrote to the live chat. Here is the summary, because I do not know if you are allowed to post the chatlog here:

- you play with real money first
- if you don't get into the bonus, the bonus amount is deducted from the payout
- i have not reached the turnover (I have fulfilled the Wager. Thus, I could also only request the payout)

- the whole thing is new since this month, I have supposedly confirmed the new terms and conditions

- then I was kicked out of the chat for inactivity, not even 2 minutes after my last message

However, the T&Cs on Lordlucky are dated 09/15/2019, no idea how I could have agreed to the new T&Cs there. My Deposit was last month, since then I have been waiting for Verification and withdrawal.

This post has been translated automatically

Hot Topics22nd Nov. 2024 at 06:39 am CET

Community Forum-Moderators

Members who assist the GJ team in moderating the forum.
Profile picture of AndreAndre
Profile picture of gamble1gamble1
Profile picture of Langhans_innenLanghans_innen
Profile picture of SaphiraSaphira
GambleJoe is aimed exclusively at user whose allowed to play legally with his current location in online casinos and does not violate the current law.
It is the responsibility of the user to inform himself about the current legal situation. Gambling is prohibited for children and adolescents under the age of 18.
GambleJoe is a registered trademark with the EUIPO of GJ International Ltd.

© 2012-2024 GambleJoe.com

Forgotten your password?

Create a new password here

  • 1. Fill in the 3 fields carefully and click on the green button
  • 2. Check your email inbox for a message from GambleJoe
  • 3. Click on the confirmation link in the email and your new password will be active immediately