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Online Casinos in general: Locowin does not pay out win

Topic created on 23rd May. 2023 | Page: 1 of 2 | Answers: 20 | Views: 2,832
Steinlaus
Amateur
Hello to the round,
have requested on 15.05. a payment of 200 euros. Since then, the status says in processing.
According to Live Chat, it can take up to 6 working days.
2 e-mails unanswered until now.
Until recently, there were no difficulties.
Does anyone else have similar experiences?

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Maho78
Amateur

Steinlaus wrote on 23.05.2023 at 05:16: Hello to the round,
have requested on 15.05. a payment of 200 euros. Since then it says in the status, in processing.
According to Live Chat, it can take up to 6 working days.
2 e-mails unanswered until now.
Until recently, there were no difficulties.
Does anyone else have similar experiences?

I had at Woopwin(same group), last the problem that my payout was always canceled after 2 days with the note "due to a technical error, the payment could not be made, please try again.... " when I did that 2 times, then I played the 60 euros down to 1 euro and no longer deposited. I try it again after nem month, possibly really problems or new scam not pay out.

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WithoutWings
Expert
Actually, they are always through in 48 hours if you are verified with Gammix.

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Steinlaus
Amateur
Yes, that's how it was until now. But lately it is dragging on.
I have received an answer in the meantime. The matter is being forwarded to the relevant department, it says.
As soon as it is processed, I get a message.
Quite funny

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roccoammo11
Expert
have you tried to pay out to the bank account?

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Rizkk
Rookie
I also requested a payout today at noon via mifinity ...do I have to verify my mifinity account first or do they pay out like that? And if so, how long does that normally take?

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Kevinho
Rookie
Gammix never had problems since Verification! Maximum 48 hours until the money is on the account

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TWiSTeD
Top Member
so had there also never problems, within 48h the money was always there. have there but now for 1-2 months no meh played, because paysafe has fallen out.

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ramb00
Amateur

dersawen wrote on 24.05.2023 at 16:30: so had there also never problems, within 48h the money was always there. have there but now for 1-2 months not meh played, because paysafe has fallen out.

I can not confirm that unfortunately. I had to get without exception (3 in number) someone from Gamblejoe on board, because my withdrawal was NEVER processed within 48h despite verification.


In the end, the money always arrived, but always "late" - at different Gammix booths

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gamble1
Icon

ramb00 wrote on 05/24/2023 at 4:47 pm:

I can't confirm this unfortunately. I had to get someone from Gamblejoe on board without exception ( 3 in number ) because my payout was NEVER processed within 48h despite verification.


In the end, the money always arrived, but always "delayed" - at different Gammix booths

Yes Gammix has sometimes so extreme fluctuations in it the one gets on principle his money after a few hours others wait felt very long

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myaljoni
Rookie
I play for years at LocoWin was always good. Now with a small payout, I should re-verify again.

However, they do not accept proof of address. Cell phone bill sent, rejected the accept only DSL bill.

Bank statement sent, rejected because this is an online bank. Has accepted every casino so far. (Comdirect)

Wage statement sent, rejected because they do not accept statements.

Lease agreement, DSL, gas, etc. does not run on me, because I do not live alone.

What else should I send them?

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Steinlaus
Amateur
The day before yesterday, they notified me that it was forwarded to the appropriate department.
Meanwhile, 10 days have passed since I requested the poplige 200 euros for payment.
What is all this fuss about? If you Deposit, the money is debited immediately. But if you have won something, they hesitate with the payout for weeks.

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Donnie
Elite

myaljoni wrote on 25.05.2023 at 04:59: I play for years at LocoWin was always good. Now with a small payout, I am supposed to re-verify again.

However, they do not accept proof of address. Cell phone bill sent, rejected the accept only DSL bill.

Bank statement sent, rejected because this is an online bank. Has accepted every casino so far. (Comdirect)

Wage statement sent, rejected because they do not accept statements.

Lease agreement, DSL, gas, etc. does not run on me, because I do not live alone.

What else should I send them?

Maybe a certificate of registration from the local town hall? This should not be rejected, but the casinos all do what they want anyway

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gamble1
Icon

myaljoni wrote on 25.05.2023 at 04:59: I play for years at LocoWin was always good. Now with a small payout, I am supposed to re-verify again.

However, they do not accept proof of address. Cell phone bill sent, rejected the accept only DSL bill.

Bank statement sent, rejected because this is an online bank. Has accepted every casino so far. (Comdirect)

Wage statement sent, rejected because they do not accept statements.

Lease agreement, DSL, gas, etc. does not run on me, because I do not live alone.

What should I send them?

Sure who does not know I also change every day my address on my statement and the bank statement Write Sabine that can not be true probably need a little push again how to do the job properly

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myaljoni
Rookie

gamble1 wrote on 25.05.2023 at 07:06:

Sure who does not know it I also change every day my address on my statement and the bank statement Write Sabine that can not be true probably need a little push again how to do the job right

Yes, I wrote the support, first came a standard response. Then I wrote again that nowhere it says that they do not accept online bank and at least in Germany the requirements to get a bank account whether online or on site are the same. I also had to identify myself etc.


By the way, this is an excerpt from the mail:

"Please note that the document you sent as proof of address is from an online bank and is not valid.

We kindly ask you to please send us a valid document"


And now they answered me that this is not true they never said that online bank does not work and my bank statement is in verification....

By the way, last year I paid out amounts of over 3000€ in 1 week without problems and right now it's just about 30€

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