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Online Casinos in general: Locked despite credit

Topic created on 27th Jun. 2022 | Page: 1 of 1 | Answers: 2 | Views: 1,236
Dekiii
Rookie

Locked despite credit

27th Jun. 2022, at 12:05 pm CEST#1
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Hello,

i have the following problem with the casino Simsino. I received a payout yesterday and wanted to log in again in the evening and suddenly it said your account is locked although I have done nothing. On the player account were still 9200€ for withdrawal. Then I wrote to them in the chat and they said that I am locked because of responsible gaming. What does that mean? Did I play with too high stakes or played a lot?!

My question is just now, I get the 9200€ still back? Can not just block me although credit is still on it

Greetings

Dekiii

This post has been translated automatically

Bluff
Expert

Locked despite credit

27th Jun. 2022, at 12:39 pm CEST#2
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Nobody has liked this post so far
Dekiii wrote on 06/27/2022 at 12:05 pm: Hello,

i have the following problem with the casino Simsino. I received a payout yesterday and wanted to log in again in the evening and suddenly it said your account is locked although I did nothing. On the player account were still 9200€ for withdrawal. Then I wrote to them in the chat and they said that I am locked because of responsible gaming. What does that mean? Did I play with too high stakes or played a lot?!

My question is just now, I get the 9200€ still back? Can not just block me although credit is still on it

Greetings

Dekiii


normally you should receive your money but your account remains locked

This post has been translated automatically

Caro
Expert

Locked despite credit

27th Jun. 2022, at 01:14 pm CEST#3
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Nobody has liked this post so far
Hi Dekiii, since you already talked about your account being banned in the other thread, please continue to communicate there. Thanks

https://www.gamblejoe.com/forum/online-casinos/casino-verifizierung/simsino-verifizierung-hilfe-290992/2/#p292231

This thread was closed

This post has been translated automatically

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