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Online Casinos in general: Live blackjack game cancellation

Topic created on 05th Dec. 2017 | Page: 1 of 1 | Answers: 3 | Views: 1,605
Anonym
So....how would you react if you bet 350Euro at Blackjack, you get an ace and a ten card, so you have already won a Blackjack, and the Dealer forgets to scan a card and then it says: Dear users, we have to stop the round and all get their bets back

Yes, you sit there with your mouth open and think to yourself: Are you f**king serious?

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Anonym
Yep, I unfortunately also already though not with a Blackjack but with 20.Now I think the casino should always satisfy the customer finally it is also their fault..But well the casinos know exactly that you can not sue the amounts and more than nasty chat messages or emails you can not write anyway.Unfortunately, there is also in each AGBs what in it because of "if the game was played incorrectly or so" then the stakes are void. is just always the question of whether the method is "forgotten with the cards" because they see how much was set where, or whether they are just too stupid dealers....

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Anonym
Dipson wrote on 05.12.2017 at 16:14: So....how would you react if you bet 350Euro at Blackjack, you get an ace and a ten card, so you've already won so to speak, so you have a blackjack, and the Dealer forgets to scan a card and then it says: Dear users, we have to stop the round and all get their bets back

Yes, you sit there with your mouth open and think to yourself: Are you f**king serious?

May I ask which live Provider that was? If a mistake happened during the scanning process, the procedure is simply repeated? It would be different if a card falls from the table or lands outside of my field of vision, then I would even insist on the abort. In your case - with the hand - would me however also extremely anpesten.

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DieBlackjackBros
Rookie
Hey,

I assume you have played at Evolution Gaming? With me it was so that all cards were simply scanned again... -> the round was not canceled. If it was really the same for you as it was for me, that the Dealer did not scan a card, this should not result in a cancellation...

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