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Online Casinos in general: Lapalingo wants to fuck me over (Page 5)

Topic created on 04th Dec. 2020 | Page: 5 of 6 | Answers: 56 | Views: 16,585
n****4
I have submitted all documents confirmed everything on the question when the money would come he would not know. No answer to the questions in general. Do not respond. Top casino. Just last month it was similar that kotz only on.

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n****4
Thanks to Caro from GJ I have now received a payment confirmation via e-mail. Thank you very much the problem was apparently clarified with Lapalingo. Thanks again.

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MrGatsby
Amateur
I've also been waiting for Verification for ages. Every 3-4 days they want a new document.

Have won there with bonus money. I'm curious if I will ever see that.

Extremely annoying because you always have to wait so long until something comes out of the verification department

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MrGatsby
Amateur
@Caro Could I also turn to you if I should also get problems there ?

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Senad_V
Rookie
Just bad to read how some are lining up here if you do not like the Verification procedure then let's play but the whole Online Casinos are now in Germany now times new requirements and they have to follow now times here it is simply now times about money laundering set first Lapalingo then Casumo only bad negative reports because you do not want to understand their legal requirements or your patience is simply not present but just learn to have a little patience if they refuse the payout at the end then you can come here and the negative reports raushauen but that...

I was also annoyed Face ID demanded ect wins of 4,000€ this month and yet I do not come right here and express myself so negatively just because they exercise their laws and their job

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Skitch22
Elite
needle34 wrote on 09.12.2020 at 15:23: Thanks to Caro from GJ I have now received a payment confirmation via e-mail. Thank you the problem has been resolved with Lapalingo apparently. Thanks again.

If you now but continue to play at this sh.... Casino please do not make any more complaints here if something does not work there again

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MrGatsby
Amateur
I also approached Caro with my topic

Have very quickly received a response from Caro
Thanks a lot for that !

Am curious how it now continues at Lapalingo

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Niroht
Experienced
needle34 wrote on 04.12.2020 at 14:58: Hello so slowly I think this casino wants to screw me! First the new Verification with picture and blank paper and everything. Now that I have indicated a withdrawal they say my Paysafe account needs to be verified I should do that when checking your account the following came up:

As part of our verification process, we would like to ask you to verify your MyPaysafecard account that you used to make a deposit. To do so, please provide us with the following:


Screenshot of myPaysafe settings page where the following is visible: logo, your name, date of birth, email address, phone number, account ID and address.


Proof of Deposit to our online platform: Take a screenshot of the transaction tab. Visible must be the customer number, your name and the deposits made on our website.


Please note that your MyPaysafecard account must be verified, otherwise your screenshot will be rejected.


Please note that this is required for any withdrawal whose deposit was processed through MyPaysafecard.


Please provide us with a screenshot of your MyPaysafecard e-Wallet on the Transactions tab, including the header with your customer number and name, showing the recent deposit(s) made on our website. This is a mandatory step before any withdrawal request after a MyPaysafecard deposit. Thank you for your understanding. This is the biggest joke of this casino quite honestly . When I log in to Paysafe you don't see any of this ! Where should I get this from now ? Can anyone help me thanks

Hello needle34,
How did this get sorted out for you?
I'm just so annoyed by them 🙄🤢.

I just sent the following email to Lapalingo :

Dear Sir or Madam,

Once again you want verification of a deposit made when making a withdrawal. My Paysafecard account is fully verified without it a payment is no longer possible at any casino.
I have sent screenshots of the deposit transaction, screenshot of my account with the relevant details of the person with address, phone number, customer no. etc.
If you compare this with the data you already have and I am verified with you, it is clear that I am the person who deposited.

However, you generally reject all submitted screenshots and always stubbornly demand the following:

Please provide us with a screenshot of your MyPaysafecard e-Wallet on the Transactions tab, including the header with your customer number and name, showing the recent deposit(s) made on our website

To provide all this requested data on a screenshot is not possible because this feature does not allow it. Neither in the Paysafecard app nor in the browser there is no possibility.
I have a feeling that your willingness to payout is very low and therefore make impossible demands.
And now that I am really annoyed, I would like you to send me instructions on how to create this screenshot to meet your requirements.
Since you are asking me for these, I assume you must also know how I can create them.
If your instructions show that it is possible to create the screenshot, I apologize for the inconvenience.
If it is not possible, then please close my account with you and pay off my balance.
Thank you




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Donnie
Elite
Exactly what I had a few months ago at Slottyvegas, the Verification of the Paysafecard account.Have then sent several screenshots there and they were never satisfied.Anyway, you can forget app and mobile browser, there it is not possible to recognize all the data.Slottyvegas has then sent me in the chat sample images and after some trying and a lot of nerves I had finally managed to get the screenshots exactly as in the sample images, but went only on the desktop

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Denjo889
Experienced
Screenshot is quite easy with a cell phone 😂😂😂

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