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Online Casinos in general: Lapalingo requires billing becomes unserious

Topic created on 24th Dec. 2019 | Page: 1 of 3 | Answers: 25 | Views: 6,349
Tostie91
Amateur

Lapalingo requires billing becomes unserious

24th Dec. 2019, at 04:39 pm CET#1
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Good evening everyone,

First of all, I am a long-time High Roller in any field except sports betting. So minimum stakes on average from 2-10 euros the spin. Under four-digit is not paid out, not infrequently five-digit and that in various ocs, eg Rizk, Karamba and also at Lapalingo.


Since then block my account because the on my third credit card is my birth name instead of the registered last name as in marriage, no problem. That I can verify and explain


Then I was offered as a loyal customer I could immediately after new Verification of some data.... Credit card, statement of account a 2000 euro bonus receive, (would not be the first time, at Rizk then 500 euros free of turnover get given) and in various banks similar.


No sooner said than done, from immediately became anything but immediately after verification


Now I have to send how much I earn and how much I can gamble away monthly with date as well as signature...

Well, after much deliberation one of the lower statements with the minimum of salary sent with blackening of the AG etc.... What is to be noted, I regularly receive a four-digit advance and it is differentiated on the statement between cut-off date and sum of the payment (= lower than net because advance goes) and the actual net salary (= of course much higher than the advance)


Well, the account department does not get it to read the statement and thinks I have to convey the payment (which does not correspond to the net income). Which is also listed a few columns above) do not meet my available budget in the month.


Attempts at an explanation are followed by macros in livechat without recognizing where the minimal problem is on their part

When I then become a little more direct, they threaten me with an account lock because money laundering


I was extremely satisfied for a long time, Lapalingo always paid out reliably and quickly and bureaucratic processes were completed quickly


But since when do I have to justify my monthly budget?


Suppose I make through Poker or Blackjack monthly 1500 euros and wins times 5000 euros through slots, then I have with my salary theoretically 10-11000 euros at your disposal, or I work times less and lose properly and have a third of it.


Has anyone had experience with this? I play with the thought to close my account there because that is absolutely no more handling.


Greetings T

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Klempo77
Expert

Lapalingo requires billing becomes unserious

24th Dec. 2019, at 04:49 pm CET#2
1 Like

Liked this post: Avatar von Tostie91 Tostie91
In your place I would simply change casino. There are plenty of others that are even better than the ones you mentioned

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Tostie91
Amateur

Lapalingo requires billing becomes unserious

24th Dec. 2019, at 04:53 pm CET#3
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Hey klempo, which could you recommend me the

Greetings and happy holidays!

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Klempo77
Expert

Lapalingo requires billing becomes unserious

24th Dec. 2019, at 04:56 pm CET#4
1 Like

Liked this post: Avatar von Tostie91 Tostie91
So, I have good experience with betsson, betsafe, loyal, LeoVegas, Twin, vera&John(if you prefer to play without bonus)

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Tostie91
Amateur

Lapalingo requires billing becomes unserious

24th Dec. 2019, at 04:58 pm CET#5
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Oh yes, I can also recommend two of them. I'll give the others a try

Thank you !

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Anonym

Lapalingo requires billing becomes unserious

24th Dec. 2019, at 05:02 pm CET#6
1 Like

Liked this post: Avatar von Tostie91 Tostie91
Have a look here in the forum, in your case for High Roller Casinos

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MarcT22186
Expert

Lapalingo requires billing becomes unserious

24th Dec. 2019, at 05:43 pm CET#7
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Klempo77 wrote on 24/12/2019 at 16:56: Well, I have had good experiences with betsson, betsafe, loyal, LeoVegas, Twin, vera&john(if you prefer to play without bonus) .

Three of them will do the same procedure sooner or later 100%. Rizk and Wildz are just starting to do it as well.

Just because of the new AML regulations, it's bullshit to make high rollers believe that this won't happen elsewhere. These details are now mandatory at a certain volume and at Twin it's even really funny, because they re-verify every 2000€ cumulative deposits, that would be at TE probably after each deposit.

As a high-roller, you should get in the best case a supervisor to the hand, that you will find neither at V&J, Twin and certainly not Leo. In the end you have the annoying 1st level again who passes on the requests to the back office and vice versa

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C****x

Lapalingo requires billing becomes unserious

24th Dec. 2019, at 05:45 pm CET#8
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Liked this post: Avatar von MarcT22186 MarcT22186, Avatar von Tostie91 Tostie91
Betsafe, Betsson, Rizk and Wildz I can recommend without reservation
At Wildz you are treated as a VIP similar to Rizk - extra Bonuses (turnover free), own acc manager with phone/whatsapp contact and up to 20% cashback/week

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MarcT22186
Expert

Lapalingo requires billing becomes unserious

24th Dec. 2019, at 06:27 pm CET#9
1 Like

Liked this post: Avatar von Tostie91 Tostie91
Caballeroxx wrote on 24.12.2019 at 17:45: Betsafe, Betsson, Rizk and Wildz I can recommend without reservation
At Wildz you are treated as a VIP similar to Rizk - extra Bonuses (turnover free), own acc manager with phone/whatsapp contact and up to 20% cashback/week

However, Rizk is drastically downgrading their VIP program right now. The good one with Monday Cashback is already gone

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Kleinkariert
Expert

Lapalingo requires billing becomes unserious

24th Dec. 2019, at 07:28 pm CET#10
1 Like

Liked this post: Avatar von MarcT22186 MarcT22186
Almost everywhere you will have to do such a SoW query at some point. Switching will only help for a short time, some people think that just switching is the solution. But if you have a casino you like and go through the process once, you'll have peace of mind much longer than if you just grab a new one.

You can also ask Gamble here if they can help you get in touch with the manager or a rep from Lapalingo or Rizk. This can certainly speed up the process. Whereas with Rizk it can always take a while.

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