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Online Casinos in general: Lapalingo ignores game suspension

Topic created on 31st Mar. 2019 | Page: 1 of 1 | Answers: 5 | Views: 1,974
Zuckermaus210
Hello, some time ago I had my account blocked at all Online Casinos, including Lapalingo. I contacted Lapalingo by email and asked them to block my account permanently due to my gambling addiction. Yesterday at noon, my Gambling addiction caught up with me again I tried to log in to Lapalingo and I was able to easily Deposit 1000 euros in 200 euro transfers at Lapalingo
I am really shocked about this. I immediately blocked my online banking to avoid further deposits

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Kleinkariert
Expert
But setting a Deposit limit and a permanent lock yourself, that was out of the question?

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Zuckermaus210
Kleinkariert wrote on 03/31/2019 at 15:25: But set a Deposit limit and a permanent lock yourself, that was out of the question?

Some Online Casinos do not offer the self-set, so you have to contact the support. Since I have simultaneously locked in many online casinos and everywhere with the same email address and username are logged in, I had set up a letter and always changed only the respective data to the appropriate casino. Sorry, but if I ask a casino in writing to block me permanently because of my Gambling addiction, then I expect them to do so. With the other casino, it also went immediately

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Anonym
Zuckermaus210 wrote on 31/03/2019 at 15:40
Some Online Casinos do not offer the self-set, so that you have to contact the support. Since I have locked at the same time in many online casinos and everywhere with the same email address and username are logged in, I had a letter set up and always changed only the respective data to the appropriate casino. Sorry, but if I ask a casino in writing to block me permanently because of my Gambling addiction, then I expect them to do so. With the other casino, it also went immediately.

Please contact the MGA. If you can prove it beyond doubt, you will get your money back. If you need help write me privately.

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casinochris
You can't always blame the casino, you are of age and responsible for yourself.
There are more casinos than you can ever get banned.
If Lapalingo had banned you, would you have gambled away your money elsewhere?
An alcoholic can also not be blocked in every supermarket...

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Zuckermaus210
casinochris wrote on 31/03/2019 at 16:59: You can't always blame the casino, you are of age and responsible for yourself.
There are more casinos than you can ever get banned from.
Would you have gambled away your money elsewhere if Lapalingo had banned you?
An alcoholic can't get blocked in every supermarket either...

I know that there are a lot of casinos and believe me I can call you alone now without looking up at least 40 casinos where I am blocked. I also know that new ones are added daily and that I could theoretically play in other casinos. However, I have not done this for the last 7 months since I am in therapy. I am also very sure that I would not have done this yesterday, even if I had been locked at Lapalingo

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