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Online Casinos in general: Lapalingo - Identity procedure ( Fraud? Dishonest? )

Topic created on 22nd Mar. 2020 | Page: 1 of 1 | Answers: 5 | Views: 1,670
leeter

Lapalingo - Identity procedure ( Fraud? Dishonest? )

22nd Mar. 2020, at 12:49 am CET#1
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Hey,

i deposited at Lapalingo 100€ with 200% bonus, made 2000€ with the bonus and converted it to real money

I wanted to withdraw it to me, I should upload a Perso. and a phone bill (For address proof)
The electricity bill I have of course partly censored, and it was accepted. Now, however, to the passport, of course I have for the casino unimportant data Zensiert, as with 2 other casinos before. Now the howl but rum, they necessarily want a photo with an unedited ID card or uncensored have, otherwise it would not go!
In the article they mention that they only need the "name, address, date of birth" for the Perso. seems not to be so, however

I would like to upload understandable white reluctantly my Perso. without censorship or "sample" processing
Have been writing back and forth with support for about 1 - 2 weeks now, which is a total disaster. They always answer wrong, or not answer my questions
Totally have the feeling they don't even read through my message. It seems to me at the moment as if Lapalingo is very unserious.

In the last email it said again "We also ask you to upload a current address card to your account.", but this was already confirmed by them with the phone bill......

Maybe you can tell me your opinion about this casino, would be very grateful

MFG

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leeter

Lapalingo - Identity procedure ( Fraud? Dishonest? )

22nd Mar. 2020, at 01:14 am CET#2
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Edit

They also always advertise with a Live Chat at Lapalingo ... however I have never found the, no matter what time. So it is probably still 2-4 days to wait for the support email

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ruhrpott
Expert

Lapalingo - Identity procedure ( Fraud? Dishonest? )

22nd Mar. 2020, at 01:20 am CET#3
1 Like

Liked this post: Avatar von leeter leeter
Hi,
it is actually quite normal that you have to upload the ID card completely legible. If casinos have regulated this differently for you in the past, then you have simply been lucky
This is also completely normal outside of casinos. No matter whether when concluding a cell phone contract, a loan or, or or.
You can find the Live Chat at the bottom right of the page when you are logged in.

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leeter

Lapalingo - Identity procedure ( Fraud? Dishonest? )

22nd Mar. 2020, at 01:28 am CET#4
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Thank you very much for the quick answer
Yes, as I said, I was very surprised, precisely because the other casinos have not required it, and I've always heard stories with identity theft, which is why the alarm bells went off at first

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Kleinkariert
Expert

Lapalingo - Identity procedure ( Fraud? Dishonest? )

22nd Mar. 2020, at 02:24 am CET#5
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leeter wrote on 22.03.2020 at 01:28 am: Thank you very much for the quick answer
Yes, as I said, I was very surprised, precisely because the other casinos have not required it, and I've heard again and again Story's with identity theft, which is why the alarm bells went off with me first.

Unfortunately, overregulation in the area of money laundering has led to inefficient procedures affecting all people.

Some casinos do their best to work it out quickly and smoothly. Other casinos are more accurate, understaffed or do it on purpose. I don't like uploading private data either and I think you should keep that in mind.

Identity theft will still play a role in the future anyway, proper protections for this are not yet provided. Under certain circumstances, this can completely throw a person out of life.

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Karuen00
Amateur

Lapalingo - Identity procedure ( Fraud? Dishonest? )

22nd Mar. 2020, at 11:10 pm CET#6
1 Like

Liked this post: Anonym
Just send them your ID don't understand the problem. Why would Lapalingo steal your identity

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