Privacy settings

We use a number of cookies on our website. Some are essential, while others help us improve our portal for you.

Privacy settings

Here is an overview of all the cookies we use. You can choose to accept whole categories or view more information and select only certain cookies.

Essential (6)

Essential cookies enable basic functions and are necessary for the website to function properly.

Statistics (3)

Statistics cookies collect information anonymously. This information helps us to understand how our visitors use our website.
If the statistics cookies are subsequently deselected, they will remain on the computer until the expiry date. However, they are neither updated nor evaluated.

Online Casinos in general: Lack of player protection bwin

Topic created on 10th Dec. 2020 | Page: 1 of 1 | Answers: 4 | Views: 1,559
Unluckygambler
Hello people,

i was actually always satisfied with bwin, but now I have to let off steam about the Player protection and hinhsltetik when it comes to payouts. Have won 3 days ago 1300 euros. This I have then played down to 700 euros. After the payout of the 700 euros I wanted to lock myself via the emergency button in the slots for 24h, because I already knew that I am extrwm susceptible to cancel the payout again.

What can I say, via the cell phone the lock button does not work. I could click like a madman, of course nothing has done. I still kept my feet still until the next day. When it started to itch again, the payment was of course still cancelable. The rest you can imagine.

I have now permanently blocked me at bwin and told them that I would like to have my money, because buttons for self-exclusion do not work, but are required by the new gambling law. If necessary, I also sue, that was just too brazen for me this time.

Has anyone already made similar experiences?

This post has been translated automatically

KennyKenner
Rookie
At bwin the lock button must be pressed for 3s so that the 24h lock takes effect... Possibly the problem was here...?

This post has been translated automatically

Unluckygambler
KennyKenner wrote on 10.12.2020 at 17:51: At bwin the lock button must be pressed for 3s so that the 24h lock takes effect... Possibly the problem lay here..?

I also tried, even longer than 3 sec. Even the link behind I tried to call. No chance. I would not annoy the 700 euros, if I had not tried to counteract the temptation

About the mobile chrome browser it definitely does not work

This post has been translated automatically

DaseR92
Amateur
Next time set yourself stake/loss limits, then you can't gamble your money away again.

Even if you cancel your withdrawal 100 times.

This post has been translated automatically

Unluckygambler
That definitely or have me now about dir oasis database lock. I am curious how bwin reacts. In my opinion, they must adhere to the requirements of ddm gambling law to obtain the license

Btw. I also had a Deposit limit of 100 euros per month. Withdrawals that have not yet been processed by bwin only to stall the player, for me also belong to the deposits

This post has been translated automatically

Hot Topics22nd Nov. 2024 at 07:12 am CET

Community Forum-Moderators

Members who assist the GJ team in moderating the forum.
Profile picture of AndreAndre
Profile picture of gamble1gamble1
Profile picture of Langhans_innenLanghans_innen
Profile picture of SaphiraSaphira
GambleJoe is aimed exclusively at user whose allowed to play legally with his current location in online casinos and does not violate the current law.
It is the responsibility of the user to inform himself about the current legal situation. Gambling is prohibited for children and adolescents under the age of 18.
GambleJoe is a registered trademark with the EUIPO of GJ International Ltd.

© 2012-2024 GambleJoe.com

Forgotten your password?

Create a new password here

  • 1. Fill in the 3 fields carefully and click on the green button
  • 2. Check your email inbox for a message from GambleJoe
  • 3. Click on the confirmation link in the email and your new password will be active immediately