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Online Casinos in general: KingBilly Casino Denies LevelUp Bonus

Topic created on 30th Oct. 2023 | Page: 1 of 1 | Answers: 2 | Views: 651
Mrcb980
Rookie
Moin!

I am really disappointed right now, I have reached a new level and the promised 200 free spins are not booked to me.
The support tries to talk his way out and thinks it must first update.
I have reached the new level and therefore I am entitled to the free spins directly and immediately, very simple.

If someone from KingBilly reads this, I also have screenshots of my status and also in the previous chat another employee of KingBilly said that it is no problem once I have reached the level.

It is advertised with this, then I don't want to hear any excuses here!

This post has been translated automatically

Langhans_innen
Expert
It is quite possible that such a status is updated on the system side only after an hour or at midnight etc. Or don't you think so? (and I don't want to hear any excuses )

This post has been translated automatically

Mrcb980
Rookie

Langhans wrote on 30.10.2023 at 19:20: It is quite possible that such a status is updated by the system only after an hour or at midnight etc.. Or do you think not? (and I don't want to hear any excuses )

Well, I know it so that it is automatically posted and activated.


And even if it is, you at least point it out. Otherwise you assume that you get the free spins directly after reaching the new level, as in my case.

This post has been translated automatically

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