kFkA (short question short answer) about online casinos
15th Mar. 2023, at 09:01 am CET#1264
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Sarda49 wrote on 10/03/2023 at 17:26: Hi everyone.
I have a quick question about MyFinity. Let there mostly pay out. Which is quite fast when withdrawing so in real time.
Had tried it the day before yesterday again there is now KYC queue. Although I am verified for ages. Does anyone know why this is now so? Live Chat not to find. And on email also no reaction.
Thanks in advance
We can only wait and see. There can be many reasons. Do you have very high transactions there?
kFkA (short question short answer) about online casinos
19th Apr. 2023, at 05:56 pm CEST#1269
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When I want to play at Wunderino, I get the following error message:
You are currently logged in to another gambling provider. In order to be able to play here, you must first log out.
After logging out, you will be able to access our games after a few minutes. The German regulations only allow you to log in to one Provider at a time.
Has anyone had the same problem and if so how resolved?
kFkA (short question short answer) about online casinos
19th Apr. 2023, at 06:07 pm CEST#1270
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chillazz wrote on 19/04/2023 at 17:56: When I want to play at Wunderino, I get the following error message:
You are currently logged in to another gambling provider. In order to play here, you must first log out.
After logging out, you will be able to access our games after a few minutes. The German regulations only allow you to log in to one Provider at a time.
Has anyone had the same problem and if so, how solved?
Logging in and out of Tipico Casino and deleting cookies. If this does not help you have to wait a few hours, but eventually it works again
kFkA (short question short answer) about online casinos
22nd Apr. 2023, at 12:01 am CEST#1271
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xzxzxz911 wrote on 13.04.2023 at 21:57: Mr Vegas and Videoslots are recently not available for Austrians... just fyi
Permanently not, or was it just a bug? For me it's ticking around right now too and says "Access denied". 🤷🏻♀️ But from Germany.
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kFkA (short question short answer) about online casinos
24th Apr. 2023, at 10:22 pm CEST#1272
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Can someone tell me where you can see at Jokerstar how much credit you have - I can not find it on the page, when I open a game is always no credit available. I play on my phone.
kFkA (short question short answer) about online casinos
25th Apr. 2023, at 09:14 am CEST#1273
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Gigi55 wrote on 24.04.2023 at 22:22: Can someone tell me where you can see at Jokerstar how much credit you have- I can not find that on the page, when I open a game is always no credit available . I play on my mobile.
Hey Gigi55,
you can see your current balance either on the main page on the top right or in your customer account (Burger menu -> Account -> Balance). Also, your available balance is usually displayed in each game. If you have any questions, please feel free to contact our customer service via Live Chat or contact form - then we will take a look at your request together.
kFkA (short question short answer) about online casinos
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We can only wait and see. There can be many reasons. Do you have very high transactions there?
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kFkA (short question short answer) about online casinos
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I wanted to make my first Deposit, it worked, but now the dashboard shows that there are 3 deposits, one is approved, the other two are pending.
In the chat there is no one to reach, I should write an email. Such a cheese
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kFkA (short question short answer) about online casinos
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kFkA (short question short answer) about online casinos
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Hello BTayfun, I have replied to you via Communicator
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kFkA (short question short answer) about online casinos
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kFkA (short question short answer) about online casinos
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You are currently logged in to another gambling provider. In order to be able to play here, you must first log out.
After logging out, you will be able to access our games after a few minutes. The German regulations only allow you to log in to one Provider at a time.
Has anyone had the same problem and if so how resolved?
This post has been translated automatically
kFkA (short question short answer) about online casinos
Nobody has liked this post so far
Logging in and out of Tipico Casino and deleting cookies. If this does not help you have to wait a few hours, but eventually it works again
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kFkA (short question short answer) about online casinos
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Permanently not, or was it just a bug? For me it's ticking around right now too and says "Access denied". 🤷🏻♀️ But from Germany.
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kFkA (short question short answer) about online casinos
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kFkA (short question short answer) about online casinos
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Hey Gigi55,
you can see your current balance either on the main page on the top right or in your customer account (Burger menu -> Account -> Balance). Also, your available balance is usually displayed in each game. If you have any questions, please feel free to contact our customer service via Live Chat or contact form - then we will take a look at your request together.
I hope I was able to help you!
Best regards
Julia from Jokerstar
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