Privacy settings

We use a number of cookies on our website. Some are essential, while others help us improve our portal for you.

Privacy settings

Here is an overview of all the cookies we use. You can choose to accept whole categories or view more information and select only certain cookies.

Essential (6)

Essential cookies enable basic functions and are necessary for the website to function properly.

Statistics (3)

Statistics cookies collect information anonymously. This information helps us to understand how our visitors use our website.
If the statistics cookies are subsequently deselected, they will remain on the computer until the expiry date. However, they are neither updated nor evaluated.

Online Casinos in general: kFkA (short question short answer) about online casinos (Page 116)

Topic created on 17th May. 2017 | Page: 116 of 151 | Answers: 1,504 | Views: 301,518
WithoutWings
Expert
Me too DoA is almost always excluded though

This post has been translated automatically

GereonRath12
Experienced
Does anyone know the slot for Monday games at Viggoslots? So for depositors?

This post has been translated automatically

Anonym
Janine2011 wrote on 24.05.2022 at 16:09: Hello everyone, I hope the question is allowed here, otherwise please delete. The old thread bzgl.complaints and problems unfortunately no longer allows new posts

I have been playing at CashiMashi for some time and like it. Have now a few days ago a quite nice goodwill bonus received and played with this. I have of course read through the bonus conditions in advance. I played with a maximum of 5 euros and finally won after the required turnover of the bonus about 10000 euros, which were also available to me as real money. Now, of course, I was very happy and cashed out everything

Unfortunately, Cashimashi now canceled my entire win because I must have played a game that is excluded (Dead or Alive 2). I simply overlooked this one stupid game, which I should not have played. However, I only placed a few bets there and barely won

I won most of my money playing the games that were allowed.

Now my question: Does anyone have experience with this? Do I have to accept this or is there a possibility to get my money back?

Is there already news? I would also like to know what a "goodwill bonus" is.
Whether it comes by the goodwill bonus to a renewed goodwill? I am skeptical, but I am glad that the support has contacted me directly...

This post has been translated automatically

CashimashiSupport
Rookie
Royal777 wrote on 30/05/2022 at 19:46
Is there any news already? In addition, I would like to know what a "goodwill bonus" is.
I wonder if the goodwill bonus will result in a renewed goodwill? I am skeptical, nevertheless it is pleasing that the support has contacted directly...

Unfortunately, there wasn't much I could do in this case except credit Janine a bonus as a gesture of goodwill. The Bonus terms are very clear and as Without Wings already said, DOA is basically on every Blacklist

Unfortunately, there wasn't much more I could do than that

This post has been translated automatically

Jubla2014
Top Member
What a bullshit statement!

If a casino operates seriously, it is not possible at all to violate any bonus conditions when claiming Bonuses, because
a) prohibited games cannot be opened
and
b) you can't bet over the max-bet.

An unbelievably bad and customer-unfriendly casino group.

And then to read such blah blah, more impudent it does not go.
What else do you not want, players should fall into the bonus trap.

What juice stores!

This post has been translated automatically

moralischverwerflich
Expert
Jubla2014 wrote on 05/31/2022 at 09:22: What a bullshit statement!

If a casino is reputable, it is not even possible to violate any bonus conditions when claiming Bonuses, because
a) prohibited games cannot be opened
and
b) you can't bet over the max-bet.

An unbelievably bad and customer-unfriendly casino group.

And then to read such blah blah, more impudent it does not go.
What else do you not want, players should fall into the bonus trap.

What juice stores!

That's how it looks. From a technical point of view, this is absolutely feasible.
The very best thing is still to play without a bonus..

This post has been translated automatically

moralischverwerflich
Expert
CashimashiSupport wrote on 05/31/2022 at 09:12 AM
Unfortunately, there wasn't much I could do in this case except credit Janine a bonus as a gesture of goodwill. The Bonus terms are very clear and as Without Wings said, DOA is basically on every Blacklist

Unfortunately there was not much more to do than that

Probably a ridiculous bonus of 100€ with Wager 75x....

This post has been translated automatically

Caro
Expert
Jubla, why bullshit statement? Normally the user would not have been entitled to anything and the manager booked the player a bonus anyway as a gesture of goodwill. Before you start playing with an active bonus, you will receive a notification regarding the max-bet and you also have to agree to the Bonus terms and conditions...As already mentioned DOA is prohibited at pretty much every casino when you have claimed a bonus

We would also be in favor of a pup-up window popping up that you are not allowed to play the game/or play with too high a bet...but there we would be at the same discussion we had a few months ago. I know you don't think much of the casino group, that's totally ok. But what the manager writes is not blah...I find a bit inappropriate of you.

This post has been translated automatically

Caro
Expert
Milo1 wrote on 05/31/2022 at 09:37 AM
Probably n ridiculous bonus of 100€ with Wager 75x....

I already realize, no matter how you do it, you don't do it right. If the manager would not show goodwill, there is to complain. If a bonus is given out of goodwill, there is to complain.

This post has been translated automatically

Jubla2014
Top Member
@Caro

I don't see it that way at all!

We had a similar discussion some time ago.

I just don't understand why some casino groups don't manage to technically avoid such things.

It's an easy thing to implement.
Yes, that's not an assertion, it's a fact.
I know this from a conversation with a casino manager.
They've been implementing this for a very long time so that this can't happen to players.

Why doesn't this group do that?

The answer should be clear to everyone!

I find such an approach despicable.

Logically, subjectively I think nothing at all of this group, for several reasons.

But also objectively:
Very questionable practices.

That is my opinion!

This post has been translated automatically

Hot Topics2nd Nov. 2024 at 09:21 pm CET

Community Forum-Moderators

Members who assist the GJ team in moderating the forum.
Profile picture of AndreAndre
Profile picture of gamble1gamble1 online
Profile picture of Langhans_innenLanghans_innen
Profile picture of SaphiraSaphira
GambleJoe is aimed exclusively at user whose allowed to play legally with his current location in online casinos and does not violate the current law.
It is the responsibility of the user to inform himself about the current legal situation. Gambling is prohibited for children and adolescents under the age of 18.
GambleJoe is a registered trademark with the EUIPO of GJ International Ltd.

© 2012-2024 GambleJoe.com

Forgotten your password?

Create a new password here

  • 1. Fill in the 3 fields carefully and click on the green button
  • 2. Check your email inbox for a message from GambleJoe
  • 3. Click on the confirmation link in the email and your new password will be active immediately