Privacy settings

We use a number of cookies on our website. Some are essential, while others help us improve our portal for you.

Privacy settings

Here is an overview of all the cookies we use. You can choose to accept whole categories or view more information and select only certain cookies.

Essential (6)

Essential cookies enable basic functions and are necessary for the website to function properly.

Statistics (3)

Statistics cookies collect information anonymously. This information helps us to understand how our visitors use our website.
If the statistics cookies are subsequently deselected, they will remain on the computer until the expiry date. However, they are neither updated nor evaluated.

Online Casinos in general: Jeton wants sensitive data (Page 5)

Topic created on 02nd Jan. 2024 | Page: 5 of 11 | Answers: 153 | Views: 12,526
Shiningstar216
Rookie

T0uchTheSky wrote on August 27, 2024 at 5:34 pm:
Weren't you the one who always sent the money from the casino directly to the token card?!

I think with a credit card transaction it probably doesn't say exactly where the money comes from, compared to Jeton wallet it always says the name of the casinos, so I've never had a problem with many deposits and withdrawals so far.

If Jeton wants proof of where the money comes from, just take a screenshot of the transaction list from SOL, usually you will also have received a payout confirmation by email and send that to Jeton as well


Yes 😂 That's right, it only says GPMS.


Sol created a document for me with my payouts, which I submitted directly to Jeton.
I wonder if they will release my card again or block it 🥲🥲🥲🥲

This post has been translated automatically

fros7byte
Rookie
i've only used Jeton a few times so far and i've just used it for what it's actually there for - gambling. now i got an email from them asking me to explain what i'm using jeton for?! ah well...

This post has been translated automatically

T0uchTheSky
Elite

Shiningstar216 wrote on August 29th, 2024 at 7:22 pm:

Yes 😂 that's right it only says GPMS.


Sol created a document for me with my payouts, which I submitted directly to Jeton.
I wonder if they will release my card again or block it 🥲🥲🥲🥲

Your card should be free again soon. I would still advise you to use Jeton Wallet in future instead of the card directly, because as I said, Jeton Wallet always shows the names of the casinos, so Jeton knows where the money is coming from. And from Jeton Wallet to the card it is there: Payout from own wallet ^^

This post has been translated automatically

Shiningstar216
Rookie

T0uchTheSky wrote on 08/29/2024 19:50:

Your card should be free again soon. I would still advise you to use Jeton Wallet in the future instead of the card directly, because as I said, Jeton Wallet always shows the names of the casinos. so Jeton knows where the money comes from. And from Jeton Wallet to the card it is there: Payout from own wallet ^^


A lot of money has just flowed, that's probably why they ask 😅 😂

i still have a 4-digit amount in the casino and am waiting for them to activate the card. Maybe then Deposit another 10 with chips, wager once then I can then withdraw the entire amount with chips. That should work, right? My fingers are itching to hold out 🥲 but I'm staying strong😤

This post has been translated automatically

T0uchTheSky
Elite

Shiningstar216 wrote on August 29th, 2024 at 9:32 pm:


There is just a lot of money flowing, that's probably why they ask 😅 😂

i still have a 4-digit amount in the casino and am waiting for them to activate the card. Maybe then Deposit another 10 with chips, wager once then I can then withdraw the entire amount with chips. That should work, right? My fingers are itching to hold out 🥲 but I'm staying strong😤

What, another 4-digit sum in the casino, i.e. you're rich, would you marry me? 🤣

Well, it depends on which casino it is. At some casinos, the payment and withdrawal methods must be identical, at some it doesn't matter, you could ask there ^^

But on the other hand, as long as you can prove your money, it shouldn't be a problem, just a bit of stress ^^

This post has been translated automatically

gamble1
Icon

T0uchTheSky wrote on August 29, 2024 at 10:41 pm:

What, another 4 figure sum in the casino, that means you are rich, would you marry me ? 🤣

Well, it depends on which casino it is. At some casinos, the payment and withdrawal methods must be identical, at others it doesn't matter, you could ask there ^^

But on the other hand, as long as you can prove your money, it shouldn't be a problem, just a bit of stress ^^

I could be wrong, but isn't every Visa or MasterCard somehow linked to Visa or Mastercard as the issuer, which always leads to problems when such transactions are made directly via the card?

This post has been translated automatically

T0uchTheSky
Elite

gamble1 wrote on 30.08.2024 at 01:09:

I could be wrong but isn't Visa or MasterCard somehow involved as an issuer with every Visa or Mastercard, which always leads to problems when such transactions go directly through the card ?

I don't think so, because e.g. a bank only advertises the license that they are allowed to issue Master or Visa cards. Whether one of its customers is involved in money laundering is a matter for the bank.

If that were the case, the banks could always say, yes, but Visa or Mastercard didn't check it properly and the blame doesn't lie with us.

Just send an email to Mastercard or Visa and ask, haha ....

This post has been translated automatically

gamble1
Icon

T0uchTheSky wrote on 30.08.2024 08:37:

I don't think so, because a banking institution, for example, actually only advertises the license that they are allowed to issue Master or Visa cards. Whether one of its customers is money laundering is a matter for the banking institution.

If it were, the banks could always say, yes, but Visa or MasterCard didn't check it properly and the blame doesn't lie with us.

Just send an email to Mastercard or Visa and ask, haha ....

Yes, as I said, I'm not sure of course, I just had the thought because at the time it was often mentioned in something like "Mastercard prohibits the use for gambling in its terms and conditions"

This post has been translated automatically

Shiningstar216
Rookie
So here is an update:

Dear XXX,

We hope this message finds you well.

Unfortunately, we are unable to offer you a card account at this time for reasons we are unable to confirm.

We apologise for any inconvenience this may cause.

We ensure the utmost secure methods when receiving and storing your documentation. We take all measures to be responsible in keeping your information safe.

Regards,

Jeton Customer Services

So it seems they are gradually sorting out.

Edit by Julian: Font color has been adjusted

This post has been translated automatically

danny005
Elite

Shiningstar216 wrote on 17.09.2024 at 14:42: So here's an update:

Dear XXX,

We hope this message finds you well.

Unfortunately, we are unable to offer you a card account at this time for reasons we are unable to confirm.

We apologise for any inconvenience this may cause.

We ensure the utmost secure methods when receiving and storing your documentation. We take all measures to be responsible in keeping your information safe.

Regards,

Jeton Customer Services

So it seems they are gradually sorting out.

Edit by Julian: Font color has been adjusted

Is this about the Jeton Card, which is currently not available? Or generally a Jeton account as an existing or new customer?

This post has been translated automatically

Der_Puppenspieler
Amateur
Does the Jeton Card work at all if it is currently not available?

This post has been translated automatically

MisterL
Expert
why not go straight to the translator

This post has been translated automatically

danny005
Elite

Der_Puppenspieler wrote on 17.09.2024 at 18:53: Does the Jeton Card work at all if it is currently not available?

Yes, just paid something with it yesterday.

This post has been translated automatically

Shiningstar216
Rookie

danny005 wrote on 17.09.2024 at 16:42:

Is it about the Jeton Card, which is currently not available. Or generally about a Jeton account as an existing or new customer?


I am an existing customer with a Jeton Visa and it has been blocked 🙃

This post has been translated automatically

danny005
Elite

Shiningstar216 wrote on September 18, 2024 at 11:31 am:


I am an existing customer have a Jeton Visa and it has been blocked 🙃

Oha, that's awesome. Withdrawn too much and not spent on purchases?

This post has been translated automatically

Hot Topics5th Nov. 2024 at 11:50 am CET

Community Forum-Moderators

Members who assist the GJ team in moderating the forum.
Profile picture of AndreAndre
Profile picture of gamble1gamble1
Profile picture of Langhans_innenLanghans_innen
Profile picture of SaphiraSaphira
GambleJoe is aimed exclusively at user whose allowed to play legally with his current location in online casinos and does not violate the current law.
It is the responsibility of the user to inform himself about the current legal situation. Gambling is prohibited for children and adolescents under the age of 18.
GambleJoe is a registered trademark with the EUIPO of GJ International Ltd.

© 2012-2024 GambleJoe.com

Forgotten your password?

Create a new password here

  • 1. Fill in the 3 fields carefully and click on the green button
  • 2. Check your email inbox for a message from GambleJoe
  • 3. Click on the confirmation link in the email and your new password will be active immediately