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Online Casinos in general: Is the stake7 a good casino (Page 4)

Topic created on 12th Jan. 2020 | Page: 4 of 8 | Answers: 78 | Views: 17,288
Kanalmalocher
Rookie
I can't understand the good reviews regarding the payout speed. I've been waiting for my wins for 9 days and am only just getting to the "we'll look at their MuchBetter screenshot for a few days" stage. The standard KYC (ID and address confirmation) alone took 6 days. Is this currently happening to others as well or is it just me being so slow?

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danny005
Elite
I've been waiting for the standard KYC Verification for almost a week now. Then I just pay no more at Gammix, as long as that is in limbo. My withdrawals before without KYC have fortunately gone through there quite quickly and smoothly. After my last Deposit a week ago, however, unfortunately this KYC requirement came

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Kanalmalocher
Rookie

danny005 wrote on 09.07.2022 at 11:42 am: I've been waiting for the standard KYC Verification for almost a week now. Then I just don't Deposit anymore at Gammix as long as it's in limbo. My withdrawals before without KYC have fortunately gone through there quite quickly and smoothly. But after my last deposit a week ago I got this KYC request

Has something happened to you? For me it is now 14 days. It took them five beaten days alone to tell me that they need another screenshot. Without asking the Live Chat absolutely nothing seems to happen. Only when I explicitly ask for a new status, there is a reaction by mail one or two hours later

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Kanalmalocher
Rookie

Kanalmalocher wrote on 07/13/2022 at 16:42

Has anything happened with you? It's been 14 days for me now. It took them five beaten days alone to tell me they needed another screenshot. Without following up with Live Chat, absolutely nothing seems to happen. Only when I explicitly ask for a new status, there is a reaction by mail one or two hours later

Except today, of course. The chat guaranteed me a quick response this morning. And what did not come? Another week and I'll open a separate "I'm waiting for my payout" thread for that

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danny005
Elite
Kanalmalocher wrote on 07/13/2022 at 16:42

Has anything happened with you? It's been 14 days for me now. It took them five beaten days alone to tell me they needed another screenshot. Without following up with Live Chat, absolutely nothing seems to happen. Only when I explicitly ask for a new status, there is a reaction by mail one or two hours later

For me, nothing has happened so far. Apparently the KYC at Gammix runs cross-platform. At Vegadream I see the same (unprocessed) status. I requested a payout from free spins wins today. Let's see if something happens now.

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Kanalmalocher
Rookie
Update from me: Yesterday the last document was verified, today the payout came. It took a total of 15 days. Too long for my taste, but all's well that ends well. I hope it works for you now too. Fun fact: I got confirmation from 4 other Gemmix casememes yesterday. KYC does seem to be centralized.

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danny005
Elite
Kanalmalocher wrote on 07/14/2022 at 15:00: Update from me: Yesterday the last document was verified, today the payout came. It took a total of 15 days. Too long for my taste, but all's well that ends well. I hope it works for you now too. Fun fact: I got confirmation from 4 other Gemmix casememes yesterday. KYC does seem to be running centralized.

Did they take action on their own or did you ask someone from the GJ team here for help?

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Kanalmalocher
Rookie
danny005 wrote on 07/14/2022 at 3:13 pm
Did they take action on their own or did you request help from someone on the GJ team here?

No, I did not request any help from GJ. Instead, I pinged the friendly and actually always helpful stake7 Live Chat every few days and asked for a new status. Whether that did the trick, I don't know. But always after contacting them, there was also a response by mail. From there, try it.

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Brezel
Rookie
Well, I have to say, slowly I find the payout time significantly too high. I've been waiting 70 hours for a MuchBetter request. Is only about 190 euros

Verification etc all done. Have also already paid several times in and out. But at some point my understanding also has limits.

In the future I play there only rarely.

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supermode
Expert

Brezel wrote on 15.12.2022 at 16:24: Well, I must say, slowly I find the payout time significantly too high. Waiting for 70 hours already for a MuchBetter request. Is only about 190 euros

Verification etc all done. Have also already paid several times in and out. But at some point my understanding also has limits.

In the future I play there only rarely.

Try to cancel and pay out again, can sometimes work and maybe you wake up tomorrow morning with a MuchBetter notification on your phone.

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