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Online Casinos in general: Interwetten - never experienced (Page 2)

Topic created on 04th Jan. 2022 | Page: 2 of 3 | Answers: 29 | Views: 6,687
frapi07
Elite

Interwetten - never experienced

5th Jan. 2022, at 08:59 am CET#11
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Gamble14 wrote 05.01.2022 at 06:23

Well I did. Timeline:

- Requested on the IW site via support
- Immediately received answer and immediate question why I want this
- After that no answer. After 5 days I asked my VIP manager. No answer.
- Then I called IW - they said: It's already in the department.
- Then suddenly my VIP advisor answers: He said that the legal obligation for the "delivery" is 30 days.
- Well, waited. After a little more than 2 weeks, I received the link to download with an individual password. Then just this massive list.

Further:

- VIP advisor instant contacted and asked if it was a mistake. I wanted only deposits and withdrawals. His answer: "Is so, can not be otherwise and IW has fulfilled the legal obligation with it". Since I thought to myself, something is wrong there.

- I contacted IW support again and told them that the document is not complete or incorrect. Since then I have not received an answer. That was 3 days ago. Not even my VIP support has answered more on it.

- Now I have contacted the MGA. And today I looked at this class action thing and expect a call back from them. My problem: I don't even know how much I lost/won at IW. But I'll gladly accept the call from the lawyers there, also to clarify the situation with IW. It won't be the first time.


Actually, I wanted to put this to rest on January 1, yes. I could also, yes. I wanted nothing more than a conclusion and an overview of the many years. That's all it was. But when they treat me like this, they arouse my interest. And yes, that's how I tick, unfortunately. If someone comes to me like that, then I play the game to the end

Okay, if it really happened like that (which I believe you), then it's a pity that IW behaves like that. Probably the others are right and IW wants to prevent with this tactic or make it more difficult that you sue back your losses.

35.to provide 000 pages and claim that it would not work otherwise is really absurd, this is more than just harassment.

I understand that you are possibly also looking into this more closely out of principle, but as I said, the time involved would simply be too high for me

By the way, they are not the only ones who play so "dirty". I have often read that Tipico blocks users who win sports bets very often. You can lose as often as you can, but if you win too often, you get banned directly or you get some limits pushed in. This is one of the reasons why I also turned away from sports betting ect. But the primary reason was that you can hardly bet because of the pandemic.

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Rainmann
Elite

Interwetten - never experienced

5th Jan. 2022, at 09:02 am CET#12
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But they have always paid out without any problems, right?

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upola
Legend

Interwetten - never experienced

5th Jan. 2022, at 09:53 am CET#13
1 Like

Liked this post: Avatar von Rainmann Rainmann
The TE tries to reclaim his money to gamble it away again.
Tells here but fairy tales of "I want to finish with the game".

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DieWunderharke5000
Top Member

Interwetten - never experienced

5th Jan. 2022, at 10:42 am CET#14
1 Like

Liked this post: Avatar von garfield68 garfield68
Gamble14 wrote on 05/01/2022 at 04:19 PM

What I would like to accomplish? I want to know what the fun cost me. To be able to close with it also easier. Isn't it my right as a customer to see how much you spent or? Are you one of those OC assholes who thinks he's really important there as a customer?

Nope, I'm definitely not an OC ass-kisser. I just don't understand why you go to so much trouble for nothing. Especially not if you have finished with it

But the picture becomes clearer by your last contributions. I'm out of here. Habs only meant well and must not be insulted for no reason

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Anonym

Interwetten - never experienced

5th Jan. 2022, at 11:03 am CET#15
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The MGA will not help you in this case. The indicated arbitration body is eCOGRA. ( https://ecogra.org/contact )

In addition, Interwetten has an official German sports betting license. Accordingly, the responsibility lies with the Darmstadt Regional Council.

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Felixrl
Experienced

Interwetten - never experienced

5th Jan. 2022, at 11:25 am CET#16
1 Like

Liked this post: Avatar von Rainmann Rainmann
Basically I can understand your problem, but for me this is not even close to a reason why you should no longer play at IW. It may be that you don't get a G/V invoice from them. Bonuses, support in case of problems, etc. are top and that's what counts for me. I expect fast help when money doesn't arrive or similar, whether they put together an overview for me is really secondary.

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Rainmann
Elite

Interwetten - never experienced

5th Jan. 2022, at 12:19 pm CET#17
1 Like

Liked this post: Avatar von Felixrl Felixrl
Interwetten is a top Provider very often raushaut codes and also pays out reliably. That the TE wants to stop gambling is good (good luck) but to make IW bad and advise against gambling there I see as wrong

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Falko
Icon

Interwetten - never experienced

5th Jan. 2022, at 01:47 pm CET#18
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Falke wrote on 05.01.2022 at 05:13:They have received some complaint and thus want to make it extremely difficult for the lawyers to get the necessary data you need to file it in court.

Do they even have to be afraid of something like that ? The are but now connected to the Oasis system Interwetten and thus legally active in Germany. Since every plaintiff would lose in court, who should now still try the way to sue back his losses from Interwetten.

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Flakk
Rookie

Interwetten - never experienced

5th Jan. 2022, at 02:01 pm CET#19
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I was taken by dennen also times just Hops... The system says I should make a minimum Deposit to be able to use my voucher. Said getahn and then I want to redeem what comes at once for a message: I would have used in the past already a bonus of this kind! 😡😡

This is fraud or not!

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moody
Experienced

Interwetten - never experienced

5th Jan. 2022, at 02:30 pm CET#20
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Falko wrote on 05.01.2022 at 13:47
Do they have to be afraid of something like this at all ? The are but now connected to the Oasis system Interwetten and thus legally active in Germany. Since every plaintiff would lose in court, which should now still try the way to sue back his losses from Interwetten.

Maybe "Gamble14" is Austrian.... Then they lose.....

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