Privacy settings

We use a number of cookies on our website. Some are essential, while others help us improve our portal for you.

Privacy settings

Here is an overview of all the cookies we use. You can choose to accept whole categories or view more information and select only certain cookies.

Essential (6)

Essential cookies enable basic functions and are necessary for the website to function properly.

Statistics (3)

Statistics cookies collect information anonymously. This information helps us to understand how our visitors use our website.
If the statistics cookies are subsequently deselected, they will remain on the computer until the expiry date. However, they are neither updated nor evaluated.

Online Casinos in general: Internal Error, Immediate account reopening possible.

Topic created on 29th Jul. 2019 | Page: 1 of 2 | Answers: 10 | Views: 3,104
D****t

Internal Error, Immediate account reopening possible.

29th Jul. 2019, at 12:37 pm CEST#1
0 Likes

Nobody has liked this post so far
Hello,

i closed my account with a Provider to protect myself, then reopened, was open again within 5 minutes, without mu and mah...is this normal?

2 situation, I played Book of Dead, 5 euros the round, lost neatly, during the game has come the window INTERNAL ERROR, then it went on again happy and cheerful, the game was on slower than normal, but was definitely not my internet connection....

What do you guys think, can I contact the MGA on this? Found the error very strange, there were also only 2 Scatters or so, at just under 3.5K...I've also never had so.

Thank you,

Please only productive answers

This post has been translated automatically

Anonym

Internal Error, Immediate account reopening possible.

29th Jul. 2019, at 01:00 pm CEST#2
0 Likes

Nobody has liked this post so far
So if you have not made a self-exclusion, or a lock on a certain period / permanently, this is not uncommon even despite MGA license. Good casinos still ask for the reason of the account closure and offer ne CoolOff Period, but there are also some who do not handle it that way

The thing with the "Internal Error" I would not lift too high now. I had that yesterday with Casumo at BoD. And Casumo I consider an extremely serious, good casino

This post has been translated automatically

Anonym

Internal Error, Immediate account reopening possible.

29th Jul. 2019, at 01:04 pm CEST#3
0 Likes

Nobody has liked this post so far
I think if you have blocked yourself with the reason of Gambling addiction and this was confirmed, you are in the right and the mga could help to get your money back
If there is a lot of money involved, I would also recommend that you hire a lawyer and have him write a letter for mga to take you seriously. Keep in mind mga gets money from these casino operators and we don't know how curious they are😂

Good luck to you..hope it goes well

This post has been translated automatically

D****t

Internal Error, Immediate account reopening possible.

29th Jul. 2019, at 01:10 pm CEST#4
0 Likes

Nobody has liked this post so far
Da Gambler, yes if you had that too, do not think it was a problem???? My coal is gone, it was yesterday with me so in the afternoon...with you surely also!...

This post has been translated automatically

D****t

Internal Error, Immediate account reopening possible.

29th Jul. 2019, at 01:11 pm CEST#5
0 Likes

Nobody has liked this post so far

Peter8 wrote on 29.07.2019 at 13:04: I think if you have blocked yourself with the reason of Gambling addiction and this was confirmed, you are in the right and the mga could help to get your money back
If it's a lot of money, I would also recommend that you hire a lawyer and have him write a letter for the mga to take you seriously. Keep in mind mga gets money from these casino operators and we don't know how curious they are😂

Good luck to you..hope goes well

4.5K but also won, paid out, paid in again...but still..I'm about the principle.....lawyer, but that's all nix, the MGA does there also nothing, I know no one who has ever had success....

This post has been translated automatically

Anonym

Internal Error, Immediate account reopening possible.

29th Jul. 2019, at 01:27 pm CEST#6
0 Likes

Nobody has liked this post so far
But what do you want to hear now? Sorry, I don't quite understand. What principle are you talking about now?

Basically there are only some questions that you have to answer yourself, then you know what to do.

1. Have you made a self-exclusion? If yes, then you have to get a lawyer. If no, then the casino is basically not to blame.

2. The "Internal Server Error" happens, especially with PlaynGo games, more often. Sometimes more often, sometimes not at all for weeks. I do not think that this has any influence on the game. I also had such a session at Vodoodreams. The whole slot was running slow and every 5 minutes there was an Internal Server Error. Gabs there as good as never. It annoyed me and I have my last 30 euros then just run on 1 line on 0.20 per spin. Then I suddenly got the 5 explorers in a line. 5000x. In this respect I am sure that this did not affect the game.

3. I know that you can get into a kind of "frenzy" and lose control. Mainly because that used to happen to me myself sometimes. Now, when I open an OC today, the first thing I do is: I set myself a daily Deposit limit

This post has been translated automatically

D****t

Internal Error, Immediate account reopening possible.

29th Jul. 2019, at 01:31 pm CEST#7
0 Likes

Nobody has liked this post so far
DaGambler wrote on 07/29/2019 1:27 pm: But then what do you want to hear now? Sorry, I don't quite understand. What principle are you talking about now?

Basically there are just some questions you have to answer yourself, then you know what to do.

1. Have you made a self-exclusion? If yes, then you have to get a lawyer. If not, then the casino is basically not to blame.

2. The "Internal Server Error" happens, especially with PlaynGo games, more often. Sometimes more often, sometimes not at all for weeks. I do not think that this has any influence on the game. I also had such a session at Vodoodreams. The whole slot was running slow and every 5 minutes there was an Internal Server Error. Gabs there as good as never. It annoyed me and I have my last 30 euros then just run on 1 line on 0.20 per spin. Then I suddenly got the 5 explorers in a line. 5000x. In this respect I am sure that this did not affect the game.

3. I know that you can get into a kind of "frenzy" and lose control. Mainly because that used to happen to me myself sometimes. Now, when I open an OC today, the first thing I do is: I set myself a daily Deposit limit






Gehtt unfortunately with this Casino not, only temporal Sitzungslimiits, and in 30 minutes one can lose very well, enormously,......

This post has been translated automatically

Anonym

Internal Error, Immediate account reopening possible.

29th Jul. 2019, at 02:46 pm CEST#8
0 Likes

Nobody has liked this post so far
Let me guess. You played at bwin xD


Well in England the Online Casinos get several 100k fines because of something like that
All casinos without a UK license I avoid as of late.

This post has been translated automatically

D****t

Internal Error, Immediate account reopening possible.

29th Jul. 2019, at 04:34 pm CEST#9
0 Likes

Nobody has liked this post so far

capriz wrote on 07/29/2019 at 2:46 pm: Let me guess. You played at bwin xD


Well in England the Online Casinos get several 100k fines because of something like that
I avoid all casinos without UK license since lately.

I will send everything times, with screenshot to the MGA

This post has been translated automatically

Anonym

Internal Error, Immediate account reopening possible.

29th Jul. 2019, at 06:35 pm CEST#10
0 Likes

Nobody has liked this post so far
Doublemint wrote on 07/29/2019 4:34 PM

I will send everything times, with screenshot to the MGA

Was it at bwin?

This post has been translated automatically

Hot Topics26th Dec. 2024 at 12:31 pm CET

Online Casinos
0
Miscellaneous
0
Strategies
0

GambleJoe Team

Profile picture of JulianJulian online
Community-Manager / Complaint SpecialistProfile picture of CounterCounter
Software developerProfile picture of MatthiasMatthias
Project manager
Profile picture of DanielDaniel
Founder

Community Forum-Moderators

Members who assist the GJ team in moderating the forum.
Profile picture of AndreAndre
Profile picture of gamble1gamble1
Profile picture of Langhans_innenLanghans_innen
Profile picture of SaphiraSaphira
GambleJoe is aimed exclusively at user whose allowed to play legally with his current location in online casinos and does not violate the current law.
It is the responsibility of the user to inform himself about the current legal situation. Gambling is prohibited for children and adolescents under the age of 18.
GambleJoe is a registered trademark with the EUIPO of GJ International Ltd.
© 2012-2024 GambleJoe.com
✕

Forgotten your password?

Create a new password here

  • 1. Fill in the 3 fields carefully and click on the green button
  • 2. Check your email inbox for a message from GambleJoe
  • 3. Click on the confirmation link in the email and your new password will be active immediately