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Online Casinos in general: Inside Online Casinos - Your questions, my answers (ex-casino operator faces your questions) (Page 2)

Topic created on 19th Jun. 2023 | Page: 2 of 9 | Answers: 129 | Views: 16,731
nova82
Rookie

gambler67 wrote on 19.06.2023 at 19:59: Exactly so it is Nova- most important is it for the casinos how much I have lost. It is always suggested the customer is king what great offers there are so. In truth, how can I be happy about it this week 10% cash back --- cool I lost 1000 and get 100 euros - this is not an offer!!!! Also, you do not get a bonus when you have made your sales -unfortunately, we have no bonus today but look again with pleasure. It is only to keep players with a high loss potential further in it, so that the person also yes HERE there money gets rid of. If one has success one is excluded from the bonus programs, which I have experienced several times. Unfortunately, that is then again house law and you can not do much.

important for a casino is what you have for a balance with them. ergo - deposits minus payouts. but - you can have a happy day or a happy month. the Cashback is always just an incentive to refund your losses proportionately and encourage you to Deposit again.


generally there are bonus rules in a casino - the Bonuses given to a player should never be more than 10-20% of the difference between deposit and withdrawal. if you deposited 1000 euro and withdrew 2000 euro, the bonus count is minus 10-20%. so you first have to deposit again and lose before you get a bonus. but it also makes sense, because a casino like any other company has no money to give away. example is the payback card - people buy like stupid to get 1% of sales as a bonus or voucher

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nova82
Rookie

Blubbo33 wrote on 19.06.2023 at 20:08: Hello Nova, nice that you want to share your knowledge with us!

If this is really true that you were active in the casino business this is an insane added value for the forum!
Almost priceless for gamblejoe!

From the still plagues me a certain skepticism, sorry for that!

However, I think that Julian has checked, so now 1 million conspiracy theories could be disproved, which have been going around here for years!

I look forward to your future answers if your past is true!

hi blubboo33, i understand you completely and being skeptical is an added value in this day and age. i have no intentions of promoting a casino nor discouraging anyone from gambling. the point of my lively participation now is to simply be able to answer a few questions and add some value to the forum or any one of you. and i must admit, i like to gamble myself. for that reason, i know almost all facets of gambling. as an operator, player, Affiliate, etc.

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gambler67
Experienced

nova82 wrote on 19.06.2023 at 20:09:

important for a casino is what you have for a balance with them. ergo - deposits minus payouts. but - you can have a lucky day or a lucky month. the Cashback is always just an incentive to proportionally refund your losses and get you to Deposit again.


generally there are bonus rules in a casino - the Bonuses given to a player should never be more than 10-20% of the difference between deposit and withdrawal. if you have deposited 1000 euro and withdrawn 2000 euro, the bonus count is minus 10-20%. so you first have to deposit again and lose before you get a bonus. but it also makes sense, because a casino like any other company has no money to give away. example is the payback card - people buy like stupid to get 1% of sales as a bonus or voucher

Of course nobody wants to give away money. Do you have because if you have nothing to blame and you have a positive balance a chance to resist bonus bans. That means the casino sees that we can not get much then we lock him out of the promotions - a chance? As long as you lose you are a "good player"

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nova82
Rookie

gambler67 wrote on 06/19/2023 at 8:13 PM:

Of course nobody wants to give away money. Do you have because if you have nothing to blame and you have a positive balance a chance to resist bonus bans. That means the casino sees that we can not get much then we lock him out of the promotions - a chance? As long as you lose you are a "good player"

as long as you go to your bakery every day and get your rolls you are also a good customer. it can happen that they give you something for free. but put the question the other way around - do you go to your bakery and after buying 10 rolls you want one for free and ask for it? that is the basic problem with players in a casino in my opinion. you lose and leave assuming that you will get something for free. the baker gives you a loaf of bread and you enjoy it and don't ask for a slice of bread afterwards because you've eaten it. in an online casino, many people think that when they make a Deposit they'll get something for free afterwards. if you win in an online casino, you don't give a Tip like you would in a casino, for example. i think with the topic "bonus" or "good player" you always have to see both sides. a player who wins a lot usually also says goodbye to a casino afterwards or deposits exactly this won amount again at another Provider because the feeling after the win streak to deposit there outweighs. does one change his baker in the same way?


i know, the comparison was far drawn, but still reflects the behavior of many.

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gambler67
Experienced
I would not even have what free only the offers that are made to everyone also continue to use. The casino says no because I have won with the normal Deposit Bertag X and then with the credit e.g. about free spins also won and the max amount mostly 100 euro ausgecasht. It is also not unbdingt to win a lot only to win. If I could pay out 140 euro with a deposit of say 100 euro from it. Are the 40Prozent profit, I also still make a profit from the offer then we are at 140 euro win. Is that legal? Clearly according to AGBs already that I can answer myself-just can not one there also defend against it?

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Langhans_innen
Expert
Nice that you are here @Nova 82. Highly interesting to read your contributions...I assume that you get here from now on nen heap of work, because the topic is simply so complex and without end opinions, questions, vague assumptions, errors, theories as well as half-knowledge are on the way that you will not be bored guaranteed Top.

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nova82
Rookie

gambler67 wrote on 19.06.2023 at 20:31 clock: I would not even have what free only the offers that are made to everyone also continue to use. The casino says no because I have won with the normal Deposit Bertag X and then with the credit e.g. about free spins also won and the max amount mostly 100 euro ausgecasht. It is also not unbdingt to win much only to win. If I could pay out 140 euro with a deposit of say 100 euro from it. Are the 40Prozent profit, I also still make a profit from the offer then we are at 130 euro win. Is that legal? Clearly according to AGBs already that I can answer myself-just can not one there also defend against it?

You must not forget that if you deposit for example 100 euros at casino x and lose the caisno then also makes 100 euros profit with you. after your 100 euro loss remain at the casino in the best case between 50-60 euros. the Provider of the games wants to earn, PayPal, Neteller, Skrill and co want to earn, the casino has marketing costs (advertising, affiliates, etc.). what a casino offers you on top is up to him.


what is legal is what the respective legislation prescribes and what is based in the terms and conditions (if these are legal). believe me, casinos like to hold back wins in an attempt to make you gamble them away again. but if you have won something "legally" (provided the casino is reputable and licensed), there is no problem.

the most important thing is always to read through the bonus and turnover conditions. if questions arise, immediately go to the Live Chat and ask for confirmation of the process at the end. if a casino then says "wait a minute, the employee didn't know what he was talking about", that's not your problem. the support works on behalf of the casino or is employed there and must therefore give you truthful answers. if this fails, you can easily confront the respective gambling authority or the operator with this evidence.

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gambler67
Experienced

nova82 wrote on 19.06.2023 at 20:42:

You must not forget that if you Deposit for example 100 euros at casino x and lose the caisno then also makes 100 euros profit with you. after your 100 euro loss remain at the casino in the best case between 50-60 euros. the Provider of the games wants to earn, PayPal, Neteller, Skrill and co want to earn, the casino has marketing costs (advertising, affiliates, etc.). what a casino offers you on top is up to him.


what is legal is what the respective legislation prescribes and what is based in the terms and conditions (if these are legal). believe me, casinos like to hold back wins in an attempt to make you gamble them away again. but if you have won something "legally" (provided the casino is reputable and licensed), there is no problem.

the most important thing is always to read through the bonus and turnover conditions. if questions arise, immediately go to the Live Chat and ask for confirmation of the process at the end. if a casino then says "wait a minute, the employee didn't know what he was talking about", that's not your problem. the support works on behalf of the casino or is employed there and must therefore give you truthful answers. if this fails, you can easily confront the respective gambling authority or the operator with this evidence.


That is why I have always spoken of a positive balance! Again, because the question was not answered, if I have won more than I have lost - can a casino exclude me arbitrarily from offers or do you have the chance to do something against it

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nova82
Rookie
gambler67 wrote on 06/19/2023 at 8:47 PM:

That's why I always talked about a positive balance! Again because the question was not answered, if I have won more than I have lost - can a casino exclude me arbitrarily from offers or do you have the chance to do something about it?

if you have a positive or negative balance then it is up to the casino. you will also find in almost every casino in the terms and conditions the reference to the fact that promotions or Bonuses are purely a matter of discretion. of course, a casino can then exclude you. what is the point of a casino you in the event of a win and if you have a positive balance for you to give you something!


the casino can have great bonuses on the offer page that are "available" for all players. what you get in the end, however, always depends on the decision of the operator. legally, you have no recourse. the providers always protect themselves in the terms and conditions.

even if you are a "normal" player, for example, and Deposit 10 euros every day and lose it, the casino is not obligated to offer you a bonus or credit you for the bonuses offered. that's why I dealt with your question a bit more explicitly before.

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gambler67
Experienced
Ok I thank you for your many answers Nova. Have a nice evening and maybe see you soon.

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gamble1
Icon

gambler67 wrote on 06/19/2023 at 8:47 PM:

That's why I always talked about a positive balance! Again because the question was not answered, if I have won more than I have lost - can a casino exclude me arbitrarily from offers or do you have the chance to do something about it?

What do you want to do about it ? It was already spoken by yourself of the house right and therefore you can also be denied an offer what all get because they do not fit the first letter of your username


@nova82 Welcome to us

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gambler67
Experienced

gamble1 wrote on 19.06.2023 at 21:00:

What do you want to do against it ? It was already spoken by yourself of the house right and therefore you can also be denied an offer what all get because they do not fit the first letter of your username


@nova82 Welcome to us

yes that is it unfortunately. They want to milk the cows but woe the cow steps out times

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Justin
Amateur
@Nova82

What happens to the 5.3% fees (so the additional deductions are called in the terms and conditions) which many Malta stalls now deduct from German players per spin? They put the coal in their own pockets,

or is that forwarded as black money to German authorities proportionately, so that the casinos can continue to be active in German lands, without that action is taken against you.

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garfield68
Elite
@nova82 I think it's great that you are here to many questions which we have average players talk and answer. thank you for it.

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nova82
Rookie
Justin wrote on 06/19/2023 at 9:17 pm: @Nova82

What happens with the 5.3% fees (so the additional deductions are called in the terms and conditions) which many Malta stalls now deduct from German players per spin? They put the coal in their own pockets,

or is it passed on to German authorities as black money, so that the casinos can continue to operate in Germany without any action being taken against them.

so as far as the tax is concerned - it was already held back at times before that (i.e. for sports betting but not for virtual slot games). i think that was already at the beginning of 2017/2018. casinos licensed in malta wanted to protect themselves from being pilloried. the best example at that time was Mr Green in austria, which had to make a substantial back payment in AT. because unfortunately it is in DE and other countries so that even earnings from an illicit business or even black money earnings must be taxed or should be. one had at that time already at the beginning of the enstprechende betting tax withheld to pay this then in the case en license award retrospectively.

if a casino - i.e. a Provider of virtual Slot machines in germany - collects the tax, it is also forwarded to the tax authorities. casinos that are not on the whitelist of the GGL and still collect the tax are liable to prosecution but are not so easy to prosecute due to their license or physical address.

casino in malta - if they withhold taxes - are then mostly preparing for a market entry in germany and want to signal that they adhere to the local taxation. how it behaves with casinos that have other licenses I can unfortunately not answer in detail because that would be too extensive.





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