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gamble1, on 6th Sep. 2024 at 08:38 am CEST
Indentity check
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It's at the top of the thread title
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Indentity check
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Indeed. Totally missed that.
I always look at the forum that I scroll down and look which threads are green and contain new posts.
There is clearly nothing from Genesis, but only Indentitätscheck.
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Indentity check
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Had also thought to me first, what the Schmarrn should without indication of the casino^^
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Indentity check
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i believe you immediately
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Indentity check
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Anyway.... The whole time they could not process my identity check allegedly via the chat function because supposedly the employees there are not allowed to look at the records. Today, however, after 5 days had passed in which I had uploaded the documents, I mentioned in the chat that supposedly after max. 72 hours the check is carried out. Then suddenly the employee became active and within 2 minutes the check was released. I told them that this is an impertinence and if they still want to unlock and that this is all a stalling tactic so that people do not pay out anything. Strangely enough, you can pay in without documents. The employee didn't care about that. He has not even denied it
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Indentity check
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Indentity check
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I play now and then there goes really fix. But even there you will sooner or later be asked to show documents, because the casino reserves the right to carry out checks at its own discretion and random samples are sometimes required documents.
But I myself have not had any negative experiences - except that once a Deposit was stuck for 2 days, but the problem was solved. Cancellation of withdrawals is by the way only about the support - manually you can not do that.
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On the subject itself, I would also not play at Genesis Casino. They already had a negative appearance for me. Can also recommend Videoslots, super fast payout and Verification went so fast. Have updated my address there, was re-verified in 3 minutes (live chat, described the facts and he has verified it briefly times). The change of data also ran smoothly at Tipico and Platin Casino. ShadowBet, Casino Club, SlotsMillion and Playojo were a disaster, so I no longer play there.
If I notice that a casino does not want to pay out, then that's done for me with the casino, then I can no longer sleep peacefully in the event of a win - because I know now have to fight for the money again... and on such games I and many others no longer have any desire.
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