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Online Casinos in general: In chat with the SUPPORT, cool experiences, or dark...... (Page 2)

Topic created on 27th May. 2019 | Page: 2 of 2 | Answers: 19 | Views: 4,587
gamble1
Icon

In chat with the SUPPORT, cool experiences, or dark......

27th May. 2019, at 04:52 pm CEST#11
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Steinlaus wrote on 05/27/2019 at 15:56: I have never had any stress with support. Talk matter-of-factly and without stupid comments, even if it takes longer. The same way it comes back from support. I once talked to a nice lady in the chat and learned that she has to handle up to five users at the same time. It can happen that you mix up what

This is also related to the fact that many more and more set on 24/7 since it is clear that 1-2 support people have to handle 5-6 people at the same time

so many people you can not even hire as there are customers there

But honestly the people behind it do me really sorry they get everything from although they can do nothing for it and have virtually 0 authority to do anything

Sometimes the whole thing seems to me also monitored

Example: In casino xyz I'm a VIP and I ask a question to support

the support lady could not help me and referred me to a point in the terms and conditions that should clarify my request before your sentence conclusion, the chat was closed and I suddenly had a higher-ranking employee on it who apologized for his colleague and tells me something completely different

WTF ?? The lady has done nothing wrong after my impression and I have a normal conversation with her but do not want to know what you were allowed to listen to after that

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Dbac79
Elite

In chat with the SUPPORT, cool experiences, or dark......

27th May. 2019, at 05:56 pm CEST#12
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So with some support staff the question is whether they are not by chance a little less clever. i once had a problem with a game in a playtech casino which was only playable via the download version and was actually asked whether i was using the software or the flash version

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Begbie
Elite

In chat with the SUPPORT, cool experiences, or dark......

28th May. 2019, at 10:56 am CEST#13
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Liked this post: Avatar von gagapapamama gagapapamama
if i were a support staff member, i would take the p**s out of the beggars. these beggars are a rude lot

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zuzox
Experienced

In chat with the SUPPORT, cool experiences, or dark......

28th May. 2019, at 01:20 pm CEST#14
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Begbie wrote on 05/28/2019 10:56 am: if i were support staff i would take the p**s out of the beggars. reudiges pack diese bettler

My dear, with your choice of words this will probably not happen in this life 😂

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t****m

In chat with the SUPPORT, cool experiences, or dark......

9th Jun. 2019, at 02:43 pm CEST#15
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90 percent of the support staff are morons.
You can't chat with them normally because they always look for the answer in their catalogs.
I had the pleasure a few days ago with a support aunt of LordLucky (by the way the very last shit store)
who answered every question with "I'm sorry"....she never answered the actual question.
Absolutely underground what works there sometimes.

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Saphira
Expert

In chat with the SUPPORT, cool experiences, or dark......

9th Jun. 2019, at 03:22 pm CEST#16
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Liked this post: Avatar von DiamondDonut DiamondDonut
I would have closed the chat in Erika's place. Such a fuss about 20 euros including this impudent aloof way to express themselves. That starts with the permanent Geduze and stops with the super embarrassing threat to complain on various forums

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Anonym

In chat with the SUPPORT, cool experiences, or dark......

9th Jun. 2019, at 11:59 pm CEST#17
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tholzem wrote on 09.06.2019 at 14:43: In support sit to 90 percent moronic people.
You can't chat with them normally because they always look for the answer in their catalogs.
I had the pleasure a few days ago with a support aunt of LordLucky (by the way, the very last dirt store)
who answered every question with "I'm sorry"....she never answered the actual question.
Absolutely underground what works there sometimes.


Word ! That's it !.. The worst are the people in support who type with 2 fingers and are wretchedly slow and work with copy & paste

Once I wrote: Sorry but you're just too slow, I almost fell asleep >:O

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Crazy4U
Amateur

In chat with the SUPPORT, cool experiences, or dark......

10th Jun. 2019, at 10:36 am CEST#18
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I would say that in the proper casinos you also have proper support. Who plays at such strange booths, is to blame.
I would not want to work there and communicate with frustrated players

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Dbac79
Elite

In chat with the SUPPORT, cool experiences, or dark......

10th Jun. 2019, at 05:10 pm CEST#19
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Support Staff: Hello, how can I help you?
Me: My VCR doesn't rewind VHS anymore!
Support staff: Have you tried clearing your browsercache?

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S****l

In chat with the SUPPORT, cool experiences, or dark......

10th Jun. 2019, at 05:48 pm CEST#20
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Just asked for 10 euros Bonus money after about 500 euros deposit.
So answer came that I am currently unfortunately not qualified for a bonus.
Well good if you want to scare away his customers altogether.

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