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Online Casinos in general: I was cheated by DrückGlück!

Topic created on 06th May. 2018 | Page: 1 of 2 | Answers: 10 | Views: 5,031
faithless8876
After I have already heard and read about DrückGlück, I decided to register there and try my luck.
However, this attempt failed already during the deposit. I decided to Deposit with Bitcoins, and after I selected the payment method
i was also shown a wallet address where I should send the Bitcoins, which I did of course.
About 45 minutes later, according to the blockchain at the DrückGlück Casino, the Bitcoins arrived. In the meantime 24 hours have passed,
and my balance is still at 0 €.When I wrote to the support, it was wehemend denied that I have ever made a deposit.
The link to the blockchain, where you can see that you have received the money, was completely ignored, it was only said that you have
no idea about it and that no deposit was made. How it is with other deposit methods at Drückglück, I can not say,
however, I would advise everyone not to deposit there with Bitcoins. Has anyone ever experienced something similar? And what could I do now,
to get my money back?

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Anonym
Anonym
Either your credit will be displayed there shortly or they will refund it to you. Sometimes these are just system errors. Especially when I Deposit in casinos with Trustly, the money sometimes appears there only the next day.
Please do not always talk about fraud.
I have always received my payouts from DrueckGlueck quickly and without any problems.

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Dokado1212
Experienced
Gamer777 wrote on 06/05/2018 at 18:47: Either your credit will show there shortly or they will refund it. Sometimes these are just system errors. Especially when I Deposit in casinos with Trustly, the money sometimes appears there also only the next day.
Please do not always talk about fraud.
I have always received my payouts quickly and without problems at DrueckGlueck.

Does that also happen to you, with the first deposit, which is relatively small? 10-20 euros?

Or only from a higher deposit over 200 euros?

For me, Trustly is in any case a daily limit of 200 euros, then it is probably only booked on the next business day.

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faithless8876
As I said, more than 24 hours have passed, and I don't think that anything will come... In addition, as already mentioned, I paid with Bitcoins, the rate is currently fluctuating again very strongly, so if I really get my Bitcoins refunded, which nothing indicates, then this casino has been playing with my money for almost 2 days, especially since the rate is falling again. And what kind of system error should be behind it, if the live support claims with firm conviction that I did not make a Deposit, although I have evidence to prove it? Edit: Short addendum - I just wanted to log in again at Drückglück to see if something has finally happened. Lo and behold: Suddenly my account was blocked. For me, this is clear fraud and there is uch nothing more to prettify.

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Insa24
Top Member
That is of course really stupid run! Believe somehow everyone here has such a "hate casino" where then everything goes wrong

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Anonym
@Dokado1212, yes is with me also so, but the limit was somehow lower with me, I think so max. 100 euros. No idea why.

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Anonym
faithless8876 wrote on 06.05.2018 at 21:26: As I said, more than 24std have now passed, and I do not think that there is still something... In addition, as already mentioned, I paid with Bitcoins, the rate is currently fluctuating again very strongly, so if I really get my Bitcoins refunded, which, however, nothing indicates, then this casino is playing for almost 2 days with my money, especially since the rate is just falling again. And what kind of system error should be behind it, if the live support claims with firm conviction that I did not make a Deposit, although I have evidence to prove it? Edit: Short addendum - I just wanted to log in to Drückglück again to see if something has finally happened. Lo and behold: Suddenly my account was blocked. For me, this is clear fraud and there is uch nothing more to prettify.

Nevertheless, I do not understand. If they offer Bitcoins as a deposit method, it must also work, there is certainly a transaction error. So maybe it's better to deposit with Euros.
I don't understand why they locked the account, they should be happy about new players...... .

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faithless8876
There is no transaction error, because the blockchain clearly shows that you have received the money. I have now also contacted cubits, as this is the payment Provider when you Deposit via Bitcoin at Drückglück. There I was also told that the money has been received at the corresponding wallet, but I should contact Drückglück. There, they continue to deny my deposit, my account also remains closed, allegedly due to spam, since I have written to the support 6 times in the meantime. This shows me that in such cases you can do nothing to get your money back, because these casinos all have their headquarters abroad. I will only play in the casino in the future. Especially since it has been online for a long time at least as badly as in ner normal Spielothek...

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Daniel
Elite
Can you tell me your e-mail address with which you have registered at DrückGlück? Please send it to me as a PN - not here publicly in the forum.

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