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Online Casinos in general: I need your help (Page 2)

Topic created on 11th Jan. 2020 | Page: 2 of 8 | Answers: 78 | Views: 17,838
Anonym

I need your help

11th Jan. 2020, at 03:44 am CET#11
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It is not about the rtp of the game. But that their display about my rtp of the game thus also the loss in the game does not match.

Casino employee has also sent me list. Thought I hit the blow when I saw there in the game only 5500 minus and ne rtp of 94%

But what is not true because it is 86% rtp only.
Can you look in the account. With me is 86 rtp and minus just under 13000, so what completely different.

1% rtp. Corresponds to 907 euros.

So far everything clear?

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Anonym

I need your help

11th Jan. 2020, at 03:48 am CET#12
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In short, I am missing according to their table 8% rtp which makes 7200 euros. Or less loss would be.and that with an average stake at 45 cents and just under 190 thousand spins on 18 months of play

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MarcT22186
Expert

I need your help

11th Jan. 2020, at 03:49 am CET#13
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Chillaqueen92 wrote on 11.01.2020 at 03:44 Clock: It's not about the rtp of the game. But that their display about my rtp of the game thus the loss in the game does not match.

Casino employee also sent me list. Thought I hit the blow when I saw there in the game only 5500 minus and ne rtp of 94%

But what is not true because it is 86% rtp only.
Can you look in the account. With me is 86 rtp and minus just under 13000, so what completely different.

1% rtp. Corresponds to 907 euros.

So far everything clear?

Nevertheless, this can fit. If the slot has a local progressive Jackpot, for example, and you win that, your RTP usually does not change. However, the casino would have this in their record

This post has been translated automatically

Anonym

I need your help

11th Jan. 2020, at 03:50 am CET#14
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The game has no jackpot.

K in short, according to their table I am missing 8% rtp which would be 7200 euros or less loss and that with an average bet at only 45 cents and almost 190 thousand spins on 18 months of play.

manufacturer is netent.

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Anonym

I need your help

11th Jan. 2020, at 03:55 am CET#15
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So with me it shows the correct just under 13 thousand minus and the rtp of 86% also but with them their overview of my account does not, probes only 5500 loss in the game with 94% rtp

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MarcT22186
Expert

I need your help

11th Jan. 2020, at 03:56 am CET#16
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Chillaqueen92 wrote on 11/01/2020 at 03:50: The game has no jackpot.

K short said with me according to their table 8% rtp missing what 7200 euro would be or less loss and that with an average bet at only 45 cents and just under 190 thousand spins on 18 months playing time.

manufacturer is netent.

Does the number of spins match?

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Anonym

I need your help

11th Jan. 2020, at 03:58 am CET#17
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I did not ask that

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Anonym

I need your help

11th Jan. 2020, at 04:14 am CET#18
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So spins they do not see. Only financial database, win, loss with Rtp etc. Just asked again.

His answer, quote:

That. Unfortunately, I can not see

Anyway, there is something wrong with what I see in my back office from their account and what they see themselves. Although we have exchanged screenshots. Well will be checked and clarified

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MarcT22186
Expert

I need your help

11th Jan. 2020, at 04:33 am CET#19
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Chillaqueen92 wrote on 11/01/2020 at 03:58: I didn't ask that.

That would be the clearest clue, especially to see if something has already gone wrong with the tracking.
Online you should see the number and on the list should actually be available.
Has the support staff told you by chance where he got his list, that would be the next big point. It would be good if you could find out

Just out of curiosity: What do you want to achieve with this troubleshooting or how deep do you want to dig for errors?

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MarcT22186
Expert

I need your help

11th Jan. 2020, at 04:38 am CET#20
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Chillaqueen92 wrote on 11/01/2020 at 04:14: So spins they do not see. Only financial database, win, loss with Rtp etc. Just asked again.

His answer, quote:

That. Unfortunately, I can not see

Anyway, there is something wrong with what I see in my back office from their account and what they see themselves. Although we have exchanged screenshots. Well will check and clarify.

Mkkh, okay. Is the total stake in the slot identical for both lists? If the fits should usually also fit the number of spins

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