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Online Casinos in general: I have never experienced this before - signed up for a new casino (slotsons.com) - deposited 20 Euros - account locked! (Page 2)

Topic created on 18th Apr. 2018 | Page: 2 of 2 | Answers: 15 | Views: 4,789
Anonym

I have never experienced this before - signed up for a new casino...

18th Apr. 2018, at 02:33 pm CEST#11
1 Like

Liked this post: J****r
Daniel is all well and good - but none of their casinos know all my email addresses. I test that when I'm not sure! And that I lock myself because of Gambling addiction is nonsense - I have never given the reason. If I lock myself, it is because I am unsuccessful or because something else doesn't suit me. I demand if then only a temporary closure of the account. The tactic that they do not tell you that is in so far shit - because the MGA does not keep the URLs for the licenses up to date. How should you know which casino belongs to what? It should be much more like that you lock yourself to a Provider and then know - OK - all these casinos are off limits and they also have the same data string and se then control that. It must be so - if I want to register in a sibling casino - I just can not register. And it must be clear what belongs together. But if I don't see a casino in the URL list that I know only remotely - how should I know?

The casino may have acted correctly - but the way without a notification after blocking the account is an absurdity! That is actually the only thing that upsets me ...

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Knochen
Elite

I have never experienced this before - signed up for a new casino...

18th Apr. 2018, at 02:39 pm CEST#12
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Sometimes the casinos are not even sister casinos but only use the same software as is often the case with everymatrix. Then something like this often does not come out directly upon registration.

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Anonym

I have never experienced this before - signed up for a new casino...

18th Apr. 2018, at 10:23 pm CEST#13
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That is for example the good thing about the sister casinos of Rizk, Dunder,...etc
Since you are at least locked immediately after registration^^

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Daniel
Elite

I have never experienced this before - signed up for a new casino...

18th Apr. 2018, at 11:14 pm CEST#14
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With a lock you want to take a timeout or you lock yourself because of gambling addiction. A casual player does not close his account because of failure (as revenge). A sensible, responsible player, plays for fun from time to time with money he can afford to lose (this varies from player to player). It only makes sense to temporarily suspend an account if there is a suspicion of gambling addiction. If you are a non-addicted player, then you just do not gamble in the casino if you do not like it there or you delete your account and tell the casino, I do not like it with you, because payouts take too long or because the support is not good or why ever. But not because you have lost. As a healthy player you know that you can lose.

Compare that to lotto (where I assume you don't play that problematically). If you have always handed in your lottery ticket at gas station A and the salesman was shitty to you or you always lost at gas station A, then you don't get blocked there, but simply don't go there anymore, but in the future go to lottery station B. Getting blocked because you lost only makes sense if the person in question at least displays problematic gambling behavior and gambles away in such a way that he is annoyed. Rationally speaking, the chances of winning at lottery office A and B are the same.

The casinos must assume that if you lock yourself for 6 months or 12 months (whether Gambling addiction is indicated or not), that there is possibly ne gambling addiction. Recently, more and more casinos are sentenced to hefty fines, which is why they have become more careful. See for example here: https://www.gamblejoe.com/news/skybet-muss-1-million-pfund-strafe-zahlen/

I myself have been blocked everywhere for 6 months. After the 6 months, some casinos asked me what the reason was and Videoslots actually did not want to open my account after the 6 months, because they did not quite believe me that the block was not because of gambling addiction. In the meantime, however, the account is open again, after a month of consideration by Videoslots.

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P****1

I have never experienced this before - signed up for a new casino...

19th Apr. 2018, at 02:24 am CEST#15
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Aka wrote on 18.04.2018 at 13:18: So chat is online - am curious what they tell me now

Update: Ok I seem to have really locked me in a sibling casino of those. Where or which can not even say (what a joke). But you can register and Deposit ... already a joke high3. Well, at least the chat said that I get my money back of course - but it can take up to 5 days (because 50 euros grummel).

Hope that comes then also ...

That is really annoying with the money. I hope that really arrives in a few days with you.

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Anonym

I have never experienced this before - signed up for a new casino...

20th Apr. 2018, at 08:48 pm CEST#16
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To close the issue: yesterday came an email that my Deposit was refunded - today it was in the account. Cleanly completed - satisfied I am.

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