Privacy settings

We use a number of cookies on our website. Some are essential, while others help us improve our portal for you.

Privacy settings

Here is an overview of all the cookies we use. You can choose to accept whole categories or view more information and select only certain cookies.

Essential (6)

Essential cookies enable basic functions and are necessary for the website to function properly.

Statistics (3)

Statistics cookies collect information anonymously. This information helps us to understand how our visitors use our website.
If the statistics cookies are subsequently deselected, they will remain on the computer until the expiry date. However, they are neither updated nor evaluated.

Online Casinos in general: Huge win !!! What now (Page 4)

Topic created on 19th Sep. 2020 | Page: 4 of 6 | Answers: 52 | Views: 15,733
ShakhtarD
Amateur

Huge win !!! What now

21st Sep. 2020, at 04:10 pm CEST#31
0 Likes

Nobody has liked this post so far
imsoql wrote on 21.09.2020 at 15:43
Do not understand why the ID card or driver's license was accepted yesterday after 20 min and the rest takes hours or days ...

In fact I looked where you can do that (make payout fixed ) and does not show me that !?!

Have but anyway set a limit of 1€ 😅

With me, there is the option to secure withdrawals, also no longer. Was therefore some time ago times in the chat and there I was told that the function was taken out
Is it still possible for someone to secure withdrawals?

This post has been translated automatically

Anonym

Huge win !!! What now

21st Sep. 2020, at 04:31 pm CEST#32
0 Likes

Nobody has liked this post so far
Sow checks are a huge nuisance at Casumo grad, the English forums are full of them. It's just a stalling tactic, because you won with small money and therefore this check is inappropriate.
Set a limit, stay strong and patient and when you have all the money close the account, because they "want their money back".
If they make faxes, I would make with the sum immediately lawyer pressure.

This post has been translated automatically

imsoql
Rookie

Huge win !!! What now

21st Sep. 2020, at 05:08 pm CEST#33
0 Likes

Nobody has liked this post so far
emeukal wrote on 21.09.2020 at 16:31: Sow checks are a huge annoyance at Casumo grad, the English forums are full of them. Is just a stalling tactic, since you won with small money and so this check is inappropriate.
Set a limit, stay strong and patient and when you have all the money close the account, because they "want their money back".
If they make faxes, I would make with the sum immediately lawyer pressure.

Now came the message that my address confirmation was rejected because of "wrong document " 🙄. Demand a bank statement and then this is supposedly wrong ...

Eig I was from Casumo always positive attitude ..but so slowly ..well ...
Again a bank statement sent + a letter from the tax office (official letter is also possible) and then look ..
i was clear that the money is not after 24 hours on my account ..but such stalling tactics are total nonsense ..one is only stubborn and then never plays again in this casino

This post has been translated automatically

Anonym

Huge win !!! What now

21st Sep. 2020, at 09:07 pm CEST#34
0 Likes

Nobody has liked this post so far
imsoql wrote on 21.09.2020 at 17:08
Now came the message that my adress confirmation was rejected because of "wrong document " 🙄. Demand a bank statement and then this is supposedly wrong ...

Eig I was from Casumo always positive attitude ..but so slowly ..well ...
Again a bank statement sent + a letter from the tax office (official letter is also possible) and then look ..
i was aware that the money is not after 24 hours on my account ..but such stalling tactics are total nonsense ..one is only stubborn and then never plays in this casino again

Had you deposited or withdrawn in the past with them?
Were you not yet verified?

So in the English forums you read that there was a CEO change at Casumo and since then from a 1A shed one that tries to stall. They abuse the Source of Wealth Verification so proof where your money comes from to delay payments.
If a player deposits and spends 5000 EUR every day, I can understand that after a certain time they ask for proof of income.
If, on the other hand, a player like you makes a fat win with a smaller sum, let's say 500 EUR, then that is inappropriate and brazen. You were just lucky, that's why you gamble.
I can only advise you, please stay on the ball, take screenshots of everything, your account, account history, deposits and withdrawals, chats etc.
Just in case they play dirty.
Since your win is very high and Casumo is an industry player, they can't afford to get negative PR, but that doesn't mean they won't try.
And please set all account limits to 1 EUR, do not continue gambling. If you have your money, close your account, believe me, you will never get anything more.
Comply with all their requests for the time being, but if it starts to get outrageous, I recommend you to get help quickly, also consult GJ beforehand. As a player you also have power and they are MGA and UKGC licensed.
It is important that you have not played with Bonuses, that there are no problems with your docs and that you have not done a left number, because they will turn over every stone with the sum.

Good luck!

This post has been translated automatically

Taybone
Amateur

Huge win !!! What now

21st Sep. 2020, at 09:13 pm CEST#35
0 Likes

Nobody has liked this post so far
Online casinos are the purest dirt

It's not about winning or losing but about the payouts. In times of online banking, such transactions take minutes. But it is stalled until the day of judgment. A whole team is hired to find a violation of the terms and conditions.

Especially when it comes to six-digit amounts

In another thread, jmd has not received a six figure amount from Voododreams yet. I wish you get your money, if so adjust with months

In a state-run casino, they don't make a peep and you always get your money

This post has been translated automatically

imsoql
Rookie

Huge win !!! What now

22nd Sep. 2020, at 06:14 am CEST#36
0 Likes

Nobody has liked this post so far
emeukal wrote on 09/21/2020 at 9:07 pm
Had you deposited/withdrawn with them in the past?
Were you not verified yet?

So in the English forums you read that there was a CEO change at Casumo and since then a 1A shed becomes one that tries to stall. They abuse the Source of Wealth Verification so proof where your money comes from to delay payments.
If a player deposits and spends 5000 EUR every day, I can understand that after a certain time they ask for proof of income.
If, on the other hand, a player like you makes a fat win with a smaller sum, let's say 500 EUR, then that is inappropriate and brazen. You were just lucky, that's why you gamble.
I can only advise you, please stay on the ball, take screenshots of everything, your account, account history, deposits and withdrawals, chats etc.
Just in case they play dirty.
Since your win is very high and Casumo is an industry player, they can't afford to get negative PR, but that doesn't mean they won't try.
And please set all account limits to 1 EUR, do not continue gambling. If you have your money, close your account, believe me, you will never get anything more.
Comply with all their requests for the time being, but if it starts to get outrageous, I recommend you to get help quickly, also consult GJ beforehand. As a player you also have power and they are MGA and UKGC licensed.
It is important that you have not played with Bonuses, that there are no problems with your docs and that you have not done a left number, because they will turn over every stone with the sum.

Much

I have had the account for 3 years and was of the opinion to have been verified once before.
I have already paid out a 3 digit normal amount
Deposited a total of nen small 4 stelliger. Over 3 years ... so eig what quite normal in my opinion


That they want to play it safe I understand or that they want documents.

What I do not understand is that it takes so long.
All documents are legitimate and were always immediately uploaded or sent by email (I nerve them just but always remain polite)
Have already read that Caro is someone who can help you with something and have already written to her and waiting for the first response from her.


I am curious what happens today. In the night came an email that they want the account statements of the last 30 days. Done just sent as a pdf (email) and am curious what awaits me today

This post has been translated automatically

Taybone
Amateur

Huge win !!! What now

22nd Sep. 2020, at 07:03 am CEST#37
0 Likes

Nobody has liked this post so far
Bank statements for the last thirty days hahaha
At none of the casinos was asked something like that. Pure chicanery. Casumo is probably a new bank that distributes loans.

Already at something directly to the lawyer....

This post has been translated automatically

imsoql
Rookie

Huge win !!! What now

22nd Sep. 2020, at 07:23 am CEST#38
0 Likes

Nobody has liked this post so far
Taybone wrote on 09/22/2020 at 07:03: bank statements for the last thirty days hahaha
No such thing was asked at any of the casinos. Pure chicanery. Casumo is probably ne new bank that distributes credits.

Already at something directly to the lawyer....

Well in the end it should be all the same to me.
Let them just see that I order things from Amazone 😂
They should see that a limit is set and I no longer touch the money anyway ...

This post has been translated automatically

imsoql
Rookie

Huge win !!! What now

22nd Sep. 2020, at 10:18 am CEST#39
1 Like

Liked this post: Avatar von pawel_008 pawel_008
Small update:
Caro has written the manager and she was told that as good as everything is through at Verification what I have just also seen.
Since one falls a stone from the heart that is not normal 😅

This post has been translated automatically

pawel_008
Amateur

Huge win !!! What now

22nd Sep. 2020, at 11:45 am CEST#40
0 Likes

Nobody has liked this post so far

imsoql wrote on 22.09.2020 at 10:18 am: Small update:
Caro has written the manager and she was told that almost everything is through at Verification what I have just also seen.
Since a stone falls from the heart that is not normal 😅

Congratulations on the Win


Can you roughly describe how much you have deposited and come up...except for lightning Roulette and the 84 k win(this you have already described )

This post has been translated automatically

Hot Topics4th Nov. 2024 at 07:38 pm CET

Online Casinos
0
World
0
Online Casinos
0

GambleJoe Team

Profile picture of JulianJulian
Community-Manager / Complaint SpecialistProfile picture of CounterCounter
Software developerProfile picture of MatthiasMatthias
Project manager
Profile picture of DanielDaniel
Founder

Community Forum-Moderators

Members who assist the GJ team in moderating the forum.
Profile picture of AndreAndre
Profile picture of gamble1gamble1
Profile picture of Langhans_innenLanghans_innen
Profile picture of SaphiraSaphira
GambleJoe is aimed exclusively at user whose allowed to play legally with his current location in online casinos and does not violate the current law.
It is the responsibility of the user to inform himself about the current legal situation. Gambling is prohibited for children and adolescents under the age of 18.
GambleJoe is a registered trademark with the EUIPO of GJ International Ltd.
© 2012-2024 GambleJoe.com
✕

Forgotten your password?

Create a new password here

  • 1. Fill in the 3 fields carefully and click on the green button
  • 2. Check your email inbox for a message from GambleJoe
  • 3. Click on the confirmation link in the email and your new password will be active immediately