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Online Casinos in general: How real and virtual/online casinos work (Page 6)

Topic created on 05th Aug. 2024 | Page: 6 of 6 | Answers: 80 | Views: 3,506
Falke
Expert

frapi07 wrote on 08.08.2024 at 19:21:
Certainly not with crypto OCs. I deposited about 10k with Pino and when I had deposited 2-3k in one month, I got a VIP manager who had Whatsapp and answered 24/7, gave me 200€ Bonuses several times and that without me depositing any more. By Pino standards, I was a good customer, because I haven't received so many bonuses anywhere else.

Leo made significantly more sales than I did, always makes monthly deposits, and not just a little, and maybe gets a fraction of what I got at Pino. I can't say whether this is due to a lousy bonus program, because they already have good bonuses in themselves: daily rakeback, weekly Cashback and the VIP Club.

We don't have to turn this into a never-ending story.


He deposits around 2k a month there and the casino doesn't want to give him a paltry 10 cents in free spins. I don't think that's very customer-oriented or appreciative. In other casinos you get a lot more for it. So the criticism is more than justified.

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R3hab
Elite
Dude at 2k a month the casino has to give me good free bonuses
2k is a lot of money, don't be fooled

Min I expect 200 to 400 euros otherwise I'll be gone very quickly 😎

Ps
I had a little relapse 2 days ago and burned 100 Tacken
Got 2 times 10s with 10x turnover from the casino
And 50 fs

They know when they make faxes, but I close the account very quickly hahaha
There are enough casinos don't forget that, if you don't see any value in them you shouldn't get any bills from them as simple

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XXLEONIDASXX
Top Member

Butterbrezel wrote on 08.08.2024 at 19:16: @LEON

So if I make somewhere, whether casino or in other consumer areas, 2000 EUR per month turnover, or in this case even net turnover / loss...I would also expect to be treated as an important customer.

Everyone tries to make money, and that can only be done through customers. And with these figures and the losses you have written, you are a mega customer.

Why are you still doing this casino to yourself?
I would avoid such a place. There are enough providers out there who will carry you on their hands for such a turnover and give you champagne to go with it, figuratively speaking.

Compare that with me. My annual casino budget is around EUR 200 and even I regularly get free spins because they want to entice me again. So far I've spent 160 EUR this year. So I'm a really bad customer and the bottom line is that I get more Bonuses than you. That can't be right.

Why don't you write a clear message to winz - either a regular good bonus or bye.

They always write to me about this wheel and tournaments, rakeback etc..

Well casinos just...I'll have a look at stake mejr

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XXLEONIDASXX
Top Member
I don't have a VIP MANAGER at winz despite the turnover...as I said, I was actually quite happy with winz until now...especially because of the wheel you can spin for a depositor and the tournaments and super fast payouts without any problems..even with larger sums. But now I have the feeling that they take me for granted that I leave so much money there every month and just want to milk the cow.
I'll take a closer look at stake.
I've only deposited with coinbase via online banking so far and it takes ages for the money to arrive.
I'll give MasterCard a try.

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Falke
Expert

XXLEONIDASXX wrote on 08.08.2024 at 22:33: VIP MANAGER I don't have at winz despite the turnover..as I said so far I was actually quite satisfied with winz..especially because of the wheel where you can spin for a depositor and the tournaments and super fast payouts without problems..even with larger sums. But now I have the feeling that they take me for granted that I leave so much money there every month and just want to milk the cow.
I'll take a closer look at stake.
I've only deposited with coinbase via online banking so far and it takes ages for the money to arrive.
I'll give MasterCard a try.


You can also send crypto to Coinbase via Skrill.

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frapi07
Elite
gamble1 wrote on 08.08.2024 at 20:19:

I don't think Winz has anything like that they only have a level system where your Cashback increases by 1% after extreme losses if then it's a hidden system where someone suddenly gets an email one day or you have an email VIP@Winz but there it only says on the page that you should contact them if you want a personalized offer if you don't like the Deposit 2500 € and get XX cashback

Yes, too bad, I didn't know they didn't have that.

XXLEONIDASXX wrote on 08.08.2024 at 22:33: VIP MANAGER I don't have at winz despite the turnover..as I said so far I was actually quite satisfied with winz..especially because of the wheel where you can spin for a depositor and the tournaments and super fast payouts without problems..even with larger sums. But now I have the feeling that they take me for granted that I leave so much money there every month and just want to milk the cow.
I'll take a closer look at stake.
I've only deposited with coinbase via online banking so far and it takes ages for the money to arrive.
I'll give MasterCard a try.


Apparently they really don't have anything like that, but I can understand the support's statement somewhere. I mean, bike, rakeback, cashback. They probably don't give High Roller anymore, maybe like gamble1 writes only better cashback, that's it. But they don't seem to like giving out Bonuses or FS very often. But it's still impertinent to complain about the fees. Let them remove the deposit method.

Falke wrote on 08.08.2024 at 20:46:

We don't have to turn this into a never-ending story.


He deposits about 2k a month there and the casino doesn't want to give him a measly 10 cents in free spins. I don't think that's very customer-oriented or appreciative. In other casinos you get a lot more for it. So the criticism is more than justified.

Yes, I completely agree with you. I also wrote that I was treated better at Pino, even though I deposited less than Leo. Apparently, Winz thinks that the offers are enough and is reluctant to give FS/bonuses like other casinos (Pino, Platin).

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