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Online Casinos in general: What is the best way to get the money "inconspicuously"? Loki.com

Topic created on 28th Feb. 2020 | Page: 1 of 4 | Answers: 30 | Views: 9,014
Anonym
Moin,

i have a "small" problem with loki.com casino.Before everyone wonders why you play here at all: I was looking for new casinos and came on AG lokicasino and entered the Google - but apparently there are 2 casinos called "loki" and with my luck I got the worse.

Well, off to the story:

I made several deposits over a couple of weeks, totaling 5000€ and played mainly Blackjack at Livecasino. In this casino there were mainly High Roller tables, a few for 5,25 and 50€. Predominantly, however, there were 100-1000€ tables. In between I also played slots for 2-5€, but in total I only made a loss with the slots.

Since I know from some casino it that the server side set a betting limit, I thought nothing as I played for 100-200€ hands. Have it then made with my last Deposit on a total balance of 15,000€, but via google after "loki.com" found this post here:

https://www.gamblejoe.com/forum/online-casinos/allgemeines/lokicom-maximalwette-in-den-agb-serios-117200/

Now I have a few direct questions:

1. What is the smartest way to get the money paid out? Pay out in small steps? I am already fully verified
2. If they refuse to pay me my win, do I get back the deposits I lost by betting 50€+ a few days before?
3. In the other GJ thread the user managed to get a payout after all - anyone know how he did it?

This post has been translated automatically

Anonym
Just got an eMail from them - can they be serious?^^

"Dear customer,

We hope you are well.

In order to ensure the well-being of our players at LOKI.COM, we monitor the players' gameplay.

As a precaution for our players, we want to make sure that their gameplay is consistent with what they can afford.

We ask that you provide us with the following document to complete the player security Verification process:
- A bank account that clearly shows your salary and name;
- Pay stub from your current employer that clearly shows your name;
- Alternate proof/source of your income that clearly shows your name.

This is a standard part of our current verification process that ensures we provide safety and security to our players. Our casino believes in safe and Responsible gaming for all our players.

Please be assured that this information remains completely confidential.

Thank you in advance for your cooperation and understanding.

We wish you a good day.

With kind regards
LOKI Casino"

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v****2
yes this is the common KYC (know your customer) check
which is due after a certain amount x you have deposited in total
this is required by the licensing regulations.

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Anonym

vomvom12 wrote on 02/28/2020 at 11:17 am: yes this is the common KYC (know your customer) check
which is due after a certain amount x you have deposited in total
this is required by the license regulations.

"As a precaution to our players, we want to make sure that their game play is in line with what they can afford."


And who determines here when you can and can't afford what? I have liquid assets that are many times the amount paid in and my own rented property.

However, I do not have a salary certificate, because I am self-employed. I have now told them about the property and sent a screenshot of my current private / business account.

Let's see what comes^^...

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gamble1
Icon
I think these checks are so stupid in casino XYZ no one asks for a salary certificate if you have gambled away your two houses in one night

Or like a friend of my father gets a loan from the bank for a house for himself and his family 300,000 € and gambles it away in one night in Stuttgart think he had to provide proof to be able to ruin himself ?

Apart from that comes of course again only with a withdrawal request but hey see it positive if the casino in your "review" determines that you can not afford to play they must give you theoretically your money back otherwise it would be in my understanding fraud to say you can not play because you are financially otherwise damaged but thanks for your money

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Anonym
"If they find out that you can't afford to play, they theoretically have to give you your money back, otherwise it would be cheating to say that you can't play because you would be financially damaged, but thanks for your money"


Do you mean my deposited money + win or just the deposited money? Or do you mean that in general, if now someone would have gambled away everything.

Just ask me if this check is good for me and you do not use of the "Max. 50€ Bet" story use. Otherwise, they could have f**ked me with it directly - or it comes at the very end as a "Joker"^^...

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v****2
yes, the question should be already as good as clarified
...can be of course that the still further proofs request...
i have here in the forum already quite abstruse things about the kyc
check but that is from casino to casino probably also different
is of course annoying so ne examination...me as a lowroller
can not really happen.
but just out of curiosity... were the 5k you have deposited because
everything or have you already deposited large sums at loki ?
because 5k seems to me to be very little that now already a kyc
audit is pending. until now it was always about a lot more until the
people were confronted with it

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v****2

Sora94 wrote on 28.02.2020 at 12:10 pm: "determines that you can not afford to play you must theoretically give you your money back otherwise it would be in my understanding fraud to say you can not play because you are financially otherwise damaged but thank you for your money "


Do you mean my deposited money + win or just the deposited money? Or do you mean that in general, if now someone would have gambled away everything.

Just ask me if this check is good for me and you do not use of the "Max. 50€ Bet" story use. Otherwise they could have f**ked me with it directly - or it comes at the very end as a "Joker"^^...

i think that comes if überhaubt only with a payout request

to tage. here it is only about incoming payments. the game play
they do not necessarily look more closely at...but I can also be wrong

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Anonym
vomvom12 wrote on 28.02.2020 at 12:11 pm: yes, so the question should be already as good as clarified
be...can be of course that the still further proofs request...
i have read here in the forum quite abstruse things about the kyc
check but that is from casino to casino probably also different
is of course annoying so ne examination...me as a lowroller
can not really happen.
but just out of curiosity... were the 5k you have deposited because
everything or have you already paid large sums at loki ?
because 5k seems to me to be very little that now already a kyc
audit is pending. until now it was always about a lot more until the
people were confronted with it

Yes the 5K is everything. And the last Deposit was 4-5 days ago. Made a withdrawal request yesterday (3000€ for now) and then today came this email with the KYC. Previously, they also wanted other evidence that I have really made the payments and that the payments have also gone out of my account.


Worst case what I can imagine: They cancel all wins / losses that were over 50 € (so where I won the money) and calculate only the stakes of less than 50 € - in this case ALL would be gone at money because I have played slots with 2-5 € and have lost there virtually only and in Blackjack the small stakes also lost as good as all. Have my stakes aftern loss Peu a Peu hochgesetzt.

The funny thing is also their clause

"10.8 All bets are limited to a maximum of 50 €. Should it be technically possible to place a bet or spin over €50, Cyberplay Management Ltd reserves the right to cancel the bet and refund the amount wagered, forfeiting any wins or losses."

>Cyberplay Management Ltd reserves the right&lt

So along the lines of if you gamble it all away we will see off the rule but woe bet you win^^


PS: If someone here can really actively help me to get the full amount paid out, I am ready to pay him accordingly^^

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gamble1
Icon
Sora94 wrote on 02/28/2020 at 12:29 PM
Yes the 5K is everything. And the last Deposit was 4-5 days ago. Made a withdrawal request yesterday (3000€ for now) and then today came this email with the KYC. Before that they also wanted other proofs that I really made the payments and that the payments also went out of my account.


Worst case what I can imagine: They cancel all wins/losses that were over 50€ (so where I won the money) and charge only the stakes of less than 50€ - in this case ALL would be gone at money because I have played slots with 2-5€ and have lost there virtually only and in Blackjack the small stakes also lost as good as all. Have my stakes aftern loss Peu a Peu hochgesetzt.

The funny thing is also their clause

"10.8 All bets are limited to a maximum of 50 €. Should it be technically possible to place a bet or spin over €50, Cyberplay Management Ltd reserves the right to cancel the bet and refund the amount wagered, forfeiting any wins or losses."

>Cyberplay Management Ltd reserves the right&lt

So along the lines of if you gamble it all away we will see off the rule but woe bet you win^^


PS: If someone here can really help me actively to get the full amount paid, I am ready to pay him accordingly^^

So you do not have to pay anyone here who can help you help

You have already played at Loki with a MGA license that's already positive

What makes me a bit puzzled Max Bet Rule without bonus ? But offering tables that allow 50 € -100 € bets that would be like the state says cocaine is illegal and puts you in jail but here you want to have something

Are you sure it's not the bonus rules with the MAX Bet ?

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