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Online Casinos in general: Horus Casino Weekend Bonus "Wagerfree

Topic created on 06th Jun. 2020 | Page: 1 of 1 | Answers: 5 | Views: 1,316
WinningWinnie

Horus Casino Weekend Bonus "Wagerfree

6th Jun. 2020, at 07:50 pm CEST#1
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Hello to the round,

Am new here in the forum and start directly times with a question.

Had today claimed the "Weekend Party Bonus" from Horus Casino. This was a "Wagerfree" bonus. As the devil would have it, I of course landed a "big hit" here of all places (3 euro bet Book of Tut, 4 explorers, over 3400 EUR). Now it says in the bonus agreements that a maximum of 5x the bonus + Deposit can be paid out - the rest of the win will be deleted. (Would be 600 euros in total) Stupid question: what happens to the rest of the money? Does the casino keep it? And there will probably also no way to get to this won money, despite that at "Cashier" stands payable would be 3400 EUR, right?

Is just super annoying to have taken a hit right here. And the bonus condition is also garbage, if you land a hit, so to speak, about which you can be happy only conditionally, because no payout is possible anyway. Continue playing is also pointless, since I then theoretically only play in the pocket of the casino. Would have liked to hear your opinion.

If the thread is out of place here in this section, I apologize.

Cheers

Here is the excerpt from the Bonus terms

" 10.4.3 Deposit bonus given in Saturday or Sunday Wager Free promotion is "sticky", and will be forfeited once you make a withdrawal request. Bonus restrictions (maximum betting limit of 4€, forbidden games, maximum cashout of 5 times the received bonus amount) apply until the withdrawal request has been processed or winnings generated from mentioned bonus are part of players' balance.

Example: You deposit 100€ and get a 50€ bonus. You win an additional 350€ and have a total balance of 500€. Once you request a withdrawal, the initial bonus of 50€ will be deducted from your balance, and you will be left with 450€ on your real balance. You can either make a withdrawal request straight away or continue playing, but once the finance department processes your withdrawal request, amount up to 250€ (five times the bonus amount) will be approved and the rest of the balance on your player account will be forfeited. "

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upola
Legend

Horus Casino Weekend Bonus "Wagerfree

6th Jun. 2020, at 08:03 pm CEST#2
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Sure, it's annoying, but that's what the terms you accepted say.
You will not get more money.

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Anonym

Horus Casino Weekend Bonus "Wagerfree

6th Jun. 2020, at 08:31 pm CEST#3
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What Upola says plus I would be more concerned about whether this Curacao casino pays out at all. For example, have you also followed the restrictions of point 10.2.6 ?

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WinningWinnie

Horus Casino Weekend Bonus "Wagerfree

6th Jun. 2020, at 08:37 pm CEST#4
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Kanalmalocher wrote on 06/06/2020 at 20:31: What Upola says plus I would be more worried if this Curacao casino pays out at all. For example, did you also follow the restrictions of item 10.2.6 ?

I was actually also concerned, because The Dog House is also listed there and also Book of Dead and Co. But "Book of Tut" is not listed anywhere in the Bonus terms as a slot that you are not allowed to play. Then I assume that this is allowed? Is I think less my problem if the slot is relatively new and they have not yet updated their terms, right? D

Have also already finished with it. Just hope that I get the 600 EUR (is also such a thing: have deposited with SOFORT - a withdrawal option via bank account but I do not find there. RapidTransfer by Skrill seems to be something like that, but when I select it, it says "Account ID required - whatever that means). Have now written to the financial support of Horus, I'm curious what the still.

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Anonym

Horus Casino Weekend Bonus "Wagerfree

6th Jun. 2020, at 08:44 pm CEST#5
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WinningWinnie wrote on 06.06.2020 at 20:37
I actually had concerns there too, just because The Dog House is also there with it and also Book of Dead and Co. But "Book of Tut" is nowhere in the Bonus terms as a slot with it, which you are not allowed to play. Then I assume that this is allowed? Is I think less my problem if the slot is relatively new and they have not yet updated their terms, right? D

Have also already finished with it. Just hope that I get the 600 EUR (is also such a thing: have deposited with SOFORT - a withdrawal option via bank account but I do not find there. RapidTransfer by Skrill seems to be something like that, but when I select it, it says "Account ID required - whatever that means). Have now written to the financial support of Horus, I'm curious what the still.

If it's not in there and you haven't made a spin on any of the other forbidden slots, they can't really do anything to you. Report how the payout goes. Good luck! 600 euros are a beautiful thing.

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WinningWinnie

Horus Casino Weekend Bonus "Wagerfree

8th Jun. 2020, at 12:13 pm CEST#6
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Kanalmalocher wrote on 06/06/2020 at 20:44
If it's not in there and you didn't do a spin on any of the other banned slots, they can't really do anything to you. Report back how the payout goes. Good luck! 600 euros is a nice thing.

Here again a general update

Money is now paid out, but was still a major hurdle with ups and downs. On the evening of the thread, the casino's financial management contacted me and changed my account balance from 3400 EUR bonus balance to 500 EUR real balance. I then contacted chat support and asked if I could now play ANYTHING in the casino with the REAL Balance or if the Bonus terms still applied to this as well. "You can enjoy any game freely now with your balance" said Jose from support. Done, done: Book of Dead, 0.50 cents bet > balance up to 850 EUR. Pleased, next day verify and cash out

I got another mail from the financial support: Bonus terms still applied (also forbidden games like Book of Dead), balance lowered again to 500 EUR, apologies that the support was talking shit... The bottom line is that I could now withdraw 700 EUR via ecoPayz (the only way to withdraw from Germany when depositing via bank transfer...). A nice win in itself, but the casino is absolutely not recommendable. Not because of the annoying hit during the 500 EUR win limited bonus, but simply because of the communication and severe restrictions. Thanks here in any case for your open ear!

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