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Online Casinos in general: High praise for VoodooDreams

Topic created on 05th Oct. 2018 | Page: 1 of 1 | Answers: 4 | Views: 1,416
Corsu88
Rookie

High praise for VoodooDreams

5th Oct. 2018, at 01:09 pm CEST#1
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Hello.
I had used a bonus at VoodooDreams and deposited.
However, I did not know that you can not buy free spins as in my case at White Rabbit!
Have after the conversion of the bonus then requested a withdrawal.

Shortly before the withdrawal I got the following email in English. (they have times translated)

Hello Corsu88,

When we were processing your withdrawal, we noticed that you played for a wager of more than 5 EUR while betting your bonus. This is normally not allowed, but we made an exception and will let it go this time.

The bonus rules state:
G. The maximum amount you are allowed to wager per round with a bonus is €5 / $5 / £5/50 SEK / 50 NOK per bet (or the equivalent in another currency) until the bonus's Wagering requirements are met. These include double-up bets after the completion of the game round, as well as the purchase of bonus round features in games such as White Rabbit.

You can read all about our bonus rules here: https://www.voodoodreamscom/de/bonus-terms

Thank you for your understanding.


Greetings,
Martin
VoodooDreams support



This post has been translated automatically

Anonym

High praise for VoodooDreams

5th Oct. 2018, at 01:37 pm CEST#2
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That's actually accommodating, in most OCs you probably could have written the money off.
What was the payout amount? I'm guessing rather low?

This post has been translated automatically

Corsu88
Rookie

High praise for VoodooDreams

5th Oct. 2018, at 01:38 pm CEST#3
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Nobody has liked this post so far
Yes were only 150 euros but still...^^

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Anonym

High praise for VoodooDreams

5th Oct. 2018, at 04:40 pm CEST#4
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Nobody has liked this post so far
Yes it would have been 1500 you would have seen no money, learn from it, good luck to your win I know that with the terms and conditions it is always mega hard to see through them completely.

This post has been translated automatically

T0uchTheSky
Elite

High praise for VoodooDreams

5th Oct. 2018, at 06:34 pm CEST#5
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Nobody has liked this post so far
I would also argue that if it had been for a larger amount, you might not have gotten the money .

This post has been translated automatically

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