Privacy settings

We use a number of cookies on our website. Some are essential, while others help us improve our portal for you.

Privacy settings

Here is an overview of all the cookies we use. You can choose to accept whole categories or view more information and select only certain cookies.

Essential (6)

Essential cookies enable basic functions and are necessary for the website to function properly.

Statistics (3)

Statistics cookies collect information anonymously. This information helps us to understand how our visitors use our website.
If the statistics cookies are subsequently deselected, they will remain on the computer until the expiry date. However, they are neither updated nor evaluated.

Online Casinos in general: High praise for VoodooDreams

Topic created on 05th Oct. 2018 | Page: 1 of 1 | Answers: 4 | Views: 1,424
Corsu88
Rookie

High praise for VoodooDreams

5th Oct. 2018, at 01:09 pm CEST#1
0 Likes

Nobody has liked this post so far
Hello.
I had used a bonus at VoodooDreams and deposited.
However, I did not know that you can not buy free spins as in my case at White Rabbit!
Have after the conversion of the bonus then requested a withdrawal.

Shortly before the withdrawal I got the following email in English. (they have times translated)

Hello Corsu88,

When we were processing your withdrawal, we noticed that you played for a wager of more than 5 EUR while betting your bonus. This is normally not allowed, but we made an exception and will let it go this time.

The bonus rules state:
G. The maximum amount you are allowed to wager per round with a bonus is €5 / $5 / £5/50 SEK / 50 NOK per bet (or the equivalent in another currency) until the bonus's Wagering requirements are met. These include double-up bets after the completion of the game round, as well as the purchase of bonus round features in games such as White Rabbit.

You can read all about our bonus rules here: https://www.voodoodreamscom/de/bonus-terms

Thank you for your understanding.


Greetings,
Martin
VoodooDreams support



This post has been translated automatically

Anonym

High praise for VoodooDreams

5th Oct. 2018, at 01:37 pm CEST#2
0 Likes

Nobody has liked this post so far
That's actually accommodating, in most OCs you probably could have written the money off.
What was the payout amount? I'm guessing rather low?

This post has been translated automatically

Corsu88
Rookie

High praise for VoodooDreams

5th Oct. 2018, at 01:38 pm CEST#3
0 Likes

Nobody has liked this post so far
Yes were only 150 euros but still...^^

This post has been translated automatically

Anonym

High praise for VoodooDreams

5th Oct. 2018, at 04:40 pm CEST#4
0 Likes

Nobody has liked this post so far
Yes it would have been 1500 you would have seen no money, learn from it, good luck to your win I know that with the terms and conditions it is always mega hard to see through them completely.

This post has been translated automatically

T0uchTheSky
Elite

High praise for VoodooDreams

5th Oct. 2018, at 06:34 pm CEST#5
0 Likes

Nobody has liked this post so far
I would also argue that if it had been for a larger amount, you might not have gotten the money .

This post has been translated automatically

Hot Topics26th Nov. 2024 at 12:54 am CET

Sports betting
0
Gossip
0
Watch-out
0

GambleJoe Team

Profile picture of JulianJulian
Community-Manager / Complaint SpecialistProfile picture of CounterCounter
Software developerProfile picture of MatthiasMatthias
Project manager
Profile picture of DanielDaniel
Founder

Community Forum-Moderators

Members who assist the GJ team in moderating the forum.
Profile picture of AndreAndre
Profile picture of gamble1gamble1
Profile picture of Langhans_innenLanghans_innen
Profile picture of SaphiraSaphira
GambleJoe is aimed exclusively at user whose allowed to play legally with his current location in online casinos and does not violate the current law.
It is the responsibility of the user to inform himself about the current legal situation. Gambling is prohibited for children and adolescents under the age of 18.
GambleJoe is a registered trademark with the EUIPO of GJ International Ltd.
© 2012-2024 GambleJoe.com
✕

Forgotten your password?

Create a new password here

  • 1. Fill in the 3 fields carefully and click on the green button
  • 2. Check your email inbox for a message from GambleJoe
  • 3. Click on the confirmation link in the email and your new password will be active immediately